Complete all of your lesson materials and assigned readings. Make sure that you are focusing on:...

Complete all of your lesson materials and assigned readings. Make sure that you are focusing on:

Communication techniques that can be used to promote safety within the healthcare facility.

How communication can assist in providing optimal patient care.

You should be using complete sentences to answer the questions. Ensure that you are using correct grammar. In addition, support your answers using your textbook, course materials, credible internet resources, and scholarly journals. SkyScape is a great suggestion for assistance in completion of this assignment. All citations must be in APA format.

1.Identify and Describe communication techniques that can be used to promote safety within the healthcare facility?

2.Describe how communication can assist in providing optimal patient care?

Expert Solution

Communication is a method of conveying a information or message by one person to another person.

It plays a vital role in health care facility.There won't be progress in patient condition if there is no communication.

1)Some of the communication techniques that can be used in hospital are

Listening: for good communication this is the first thing to be done by health care professionals listening to patient problem
Response: answer back the query of patients .This can prevent unnecessary problem arising out of treatment.
Observations: This is done to identify the physical and emotional wellbeing of patients.
Orientation: introduce them to the new environment to prevent falls.
EMR acts as a communication tool between health care professionals.
Empathy: always make patients feel secure by thinking in their own situation
Speak equally and honestly: never hide anything to patient and his relatives, communicate in the way they understand in their own language.
Stress management: it is one of the techniques used in patient safety

2) Communication help conveying the way of treatment , procedure, investigation, medication and its side effects, complications, prognosis of this disease.Informing the patient and relatives about this can help in providing optimal patient care without any interruptions.This gives patient a secured and decreased anxiety level during treatment.

Nightingale answered 2 years ago

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