In: Nursing
What are some risks of benchmarking in the health field
Despite from all the benefits
benchmarking has various risk associated with it.
Following are the risk associated with benchmarking:
Time constraints, competitive barriers, cost, lack of both
management commitment and professional human resources, resistance
to change, poor planning and short term expectations are regarded
as the main problems affecting successful benchmarking research. A
poorly executed benchmarking exercise will result in a waste of
financial and human resources, as well as time. Ineffectively
executed benchmarking projects may have tarnished an organisation's
image.
Moreover, there is no single 'best practice' because it varies from
one person to another and every organisation differs in terms of
mission, culture, environment and technological tools available.
Thus, there are risks involved in benchmarking others and in
adopting new standards into one's own organisation.
The 'best practice' should be perceived or accepted to be among
those practices producing superior outcomes and being judged as
good examples within the area.
Benchmarking findings may remove the heterogeneity of an industry
since standards will themselves become globally standardised and
attempts to produce differentiation may fail. Overall, benchmarking
first requires senior management commitment, particularly to
supporting actions arising from the exploration. Second, it
requires staff to be trained and guided in the process to ensure
that maximum benefit is obtained. Finally, it requires allocation
of part of the relevant employees time to enable it to be carried
out.