Question

In: Finance

You have analyzed several aspects of your chosen firm which include: financial statements,ratios,pro-forma, capital structure, repurchases,...

You have analyzed several aspects of your chosen firm which include: financial statements,ratios,pro-forma, capital structure, repurchases, and dividend policy. Based on your analysis how can firm improve its operations?( i was analysing the at&t company.)

how can a firm improve its operations?

Solutions

Expert Solution

Most owners believe that only they can change something. In fact, all optimization work should be transferred to employees: they analyze, collect case studies, interact with agencies and colleagues. The team must understand the direction in which the business is moving.

It is very important to correctly position changes for employees: explain that this will help them save time, earn more and they will be able to leave work earlier. Who would refuse this?

You should focus on the main processes. I propose to consider based on the sales process. Take a pen, paper, be patient. Answer thoughtfully, question by question. All these data will be needed for analysis.

Sales

  • How many people work in the sales department and why so many?
  • How is the work of sales managers organized?
  • Describe the client’s life cycle in the company: how does he come, who begins to
    communicate with him, who concludes an agreement, how is the interaction constructed at each stage?
  • How many people come from incoming applications, and how many come from other
    sources every month?
  • What percentage of incoming bids falls off at each stage of the sales funnel?
  • What is the conversion in the conclusion of the contract?
  • How many orders does each manager bring every month?
  • How much do you earn on these sales managers per year?
  • What is the revenue structure of sales managers?
  • What are sales managers KPIs?
  • How is the pricing system in the company built?
  • Is there a financial input threshold?
  • Why is the financial threshold exactly like this?
  • Is pricing policy described on the website of the company?
  • How can I find out

    Check here on how you can improve your existing processes:

  • Carefully consider all the current processes you have at the moment. Create or draw a visual map of the processes you put to work in your daily operation. Bring everybody that is involved with the processes from the managers to all of the key personnel involved. This is because, this way you can now assess and analyze which of your current processes are working right, which has gaps and weaknesses, and what steps are giving you what advantage.
  • Create an even better version from the one you have first drawn. The first step has let you walk through all of your current processes and do some analysis. Out from that assessments, incorporate all the agreed changes and improvements into the new visual map.
  • Test your new process. The only way to know whether your improved processes are actually working is to put them to actual use. Give them some time to be performed and used by your employees and keep a constant eye on the results.
  • Actively use your revamped processes. Infrequent or erratic use of your processes results in more failure because they are your key when it comes to constantly monitoring and scaling your business. Failure to constantly use your processes makes room for more irregularities when it comes to your daily operation and lowering of your standards.
  • Always optimize your processes. Just like everything that you want to keep functioning, the way to your processes’ longevity is constant optimization. Always keep it in check and perform scheduled maintenance.
  • much services will cost?

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