Question

Please provide a very detail oriented explanation regarding troubleshooting techniques when technologies are not used correctly. Please ensure original work and that the response is between 250-550 words.

Answer 1

Hello learner,

Thanks for asking.

Troubleshooting is basically a technique that analyse and solve the problems related to computer in any organization or any company or for your own. Each and every analysis and solution is a kind of troubleshooting whether it is a small issue like power botton will not start the computer or a big issue like the computer is frozen.

Here is some general steps to troubleshoot any of the issue is computer -

• Identify the exact problem.It is always important to identify the exact area of the problem for quick solution.
• Take notes about the error messages if any shown on the screen.
• Check all the related cables if they are properly connected.
• And at last try to restart the computer because many times it solves the problems.

Now lets's take a scenario of real work for the proper explanation of troubleshooting techniques.

Problem : The screen is totally blank and doesn't shows anything

Here is the list of solutions one can try to troubleshoot by their own for the above problem.

1. It may be possible that the computer is in sleep mode. In this case click any key from the keyboard or mouse to wake up the screen.
2. Check the plug of computer if it is properly connected and turned on.
3. Check the plug of monitor if it is properly connected and turned on.
4. In case of desktop users it is compulsory to the proper connection of moniter cable to computer tower and the monitor for wake up the computer screen.

By doing all these troubleshoot steps, the computer starts showing the proper screen if the problem is basic like sleep mode or cable issue.

In most of the scenario when it shows some error on the screen then for troubleshoot, it will be done by copying and pasting the error on internet. This will helps in the way that most probably someone in past faced the same error in their computer and got the solution by posting it on the internet. And by coping and pasting the error one can get the solution online and try it by their own. This is also a kind of troubleshooting.

Please upvote and ask if you have any query related to this.