In: Operations Management
Having done well in his job as a staff accountant in the accounts payable department of a major industrial firm for several years since his college graduation, Steven was relaxed as he entered the employee lounge to attend the late-afternoon welcoming reception for his new supervisor, Kristin.
At the reception, Kristen circulated through the room, introducing herself to her new direct reports and asking each of them if they had suggestions that would help make the accounts payable department a better place to work. When she approached Steven, he told her about something that had been on his mind lately: that people seemed to gain promotions and be given paid overtime opportunities based on who liked them, and not on the quality of their work. Kristen politely thanked him for his comment and noted that she would look into it.
Upon his arrival at work the next day, Kristen called Steven into her office. As he sat down, Kristen said, “I will not tolerate individuals in this organization who are not good team players. Yesterday afternoon you led me to believe that there are people in this office who are not acting in the best interests of this company. I want you to tell me the names of the managers you were referring to, or I’ve got to think that you’re part of the problems around here.” Stunned by both the tone and content of her statement, Steven tried to think of a way to respond.
Place yourself in the position of Steven and respond to the following question. Make sure you explain your answer.
4. Analyze Steven’s ethical dilemma from the perspective of the deontological decision-making approach.
A Thumbs Up! Would be really helpful for me. If you have any questions, please leave a comment and I will get back to you as soon as possible.
Here we will take the case of Steven and Kristen on the consideration. According to the case of Stephen and Kristian, Kristian asked Steven to name the managers who are not good to the team players and the organization, otherwise, Kristian would think that Stephen is the part of problems around the organization.
According to the deontological decision-making approach, Steven shouldn't be thinking about the consequences that would happen after his confession to Kristian. Stevan should tell the names of the managers who are not being good to the company and the other team members directly to the Kristian. Naming the bad managers would be ethically and morally be correct and also adequate according to the deontological decision-making approach. By doing this, he would save his job as well as he would be considered loyal towards the organization. Stevens's ethical dilemma would be solved by naming those managers.