In: Operations Management
True or False
1. When presenting to a neutral audience, you should present both sides of the issue.
2. Surveys can generate primary data economically and efficiently from large groups of people.
3. One of the goals of delivering bad news is to regain the confidence of the receiver.
4. One effective strategy for crafting online sales messages is letting receivers know how they may opt out of receiving future messages.
5. Report graphics should include a caption or title.
1. When presenting to a neutral audience, you should present both sides of the issue.
Answer: True
Explanation: Best presentations are those that present all the sides of an issue without any bias.
2. Surveys can generate primary data economically and efficiently from large groups of people.
Answer: True
Explanation: Surveys are cross sectional studies that gather the data in a short time within defined budgets.
3. One of the goals of delivering bad news is to regain the confidence of the receiver.
Answer: True
Explanation: some of the goals of delivering the bad news apart from regaining confidence are: maintaining friendship; conveying empathy; building a professional and positive image etc.
4. One effective strategy for crafting online sales messages is letting receivers know how they may opt out of receiving future messages.
Answer: True
Explanation: Online sales messages are generally unwanted and it may end up irritating receivers; therefore information of opting out creates an effective strategy.
5. Report graphics should include a caption or title
Answer: True
Explanation: Captions and titles in the report graphics makes it convenient for the reader to understand the context of graphic.