Question

In: Operations Management

Loralee and Teddy are new employees at an upscale grocery store on Hennepin Ave. in Minneapolis....

Loralee and Teddy are new employees at an upscale grocery store on Hennepin Ave. in Minneapolis. Both worked in the deli—they were among the 20 people who worked on the first shift. First shifters were a hearty group—they arrived at 5 am to prepare, then sell, the foods that stock the deli. Teddy made daily food orders from local vendors, while Loralee was in charge of take-out orders at the deli and arranged for their delivery. Their manager, Fatima, noticed that there were a lot of mistakes and misunderstandings among the group; Teddy often ordered the wrong food in wrong amounts, while Loralee missed deliveries because of back-ups and missing ingredients. All of this was wearing on relationships and there was fighting among the group; Fatima needed to work on improving group dynamics. Name five activities that Fatima could organize to improve the group dynamics among the deli’s first shift and name the concept or theory that Fatima would be demonstrating for each

Solutions

Expert Solution

Answer:

group dynamics was an idea concentrated by kert lewin. he saw that while owrking in bunch individuals take up various jobs and duties. these impact the gathering all in all. the reasons for poor gathering elements incorporate poor authority, keeping down of suppositions all together accommodate with the pioneer, oblivious compliance, and so on.

5 different ways Fatima can use to imrove group dynamics are-

  • the conduct of the colleagues should be watched and in the wake of knowing the issues which are affecting the issue they can give an input on the conduct and its consequences for the work and urge them to change their conduct to improve work quality. the idea of critical thinking is utilized.
  • correspondence can be improved by gatherings and declarations and notification so everybody recognizes what should be done and associate with one another. here the idea of powerful correspondence is inferred.
  • the idea of group building and activities for it very well may be used.this helps by presentations auspicious gatherings ice breaking meetings for new joinees and so forth this assists with expanding connection to individuals from the gathering.
  • numerous multiple times individuals dont comprehend their jobs in the gathering Fatima ought to appropriately characterize them with the goal that everybody works adequately towards their jobs and furthermore characterize the target of the gathering so individuals work viably to satisfy that objective. the idea is circulation of jobs and duties.
  • Fatima requirements to give additional consideration to the choices made by the workers. they can give indications of gathering think and tormenting and so forth then better approaches for empowering individuals can be created.

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