In: Operations Management
28. LUSH cosmetic products use of “Charisma” as a product name is an attempt to appeal to what consumer purchasing method?
a. Habitual
b. Attraction
c. Affective
d. Heuristic
e. None of the above
29. “Higher prices generally indicate higher quality”. This is an example of which marketing concept?
a. Bias
b. Observation
c. Market Belief
d. Stimulus Generalization
e. None of the Above
30. Marketers believe that as human beings we have a need to bring our actions and feelings into harmony with each another. This is known as the?
a. Freudian principal
b. Perception principal
c. Consistency principal
d. Conformity principal
e. Cooptational principal
31. Developing a “new” product or service so that it cannot be directly compared to a competitor is an example of what marketing strategy?
a. Balance sectoring
b. Compensatory decision making
c. Consumption motivation
d. Product Categorization
e. None of the Above
32.I made a list of 15 attributes that I wanted a University to have, to help me decide where to go to school. I wanted my choice to be that school that had my “Must Haves” of those attributes. This would be?
a. Evoked set
b. Conjunctive rule
c. Strengthen perceived linkage
d. Internalization
e. None of the above
33.We make purchase decisions to influence what other people think of us. This is an example of?
a. Trait theory
b. Personality
c. Impression management
d. VALS
e. None of the above
Lush cosmetic company was founded in founded in 1995, Poole (UK) by trichologist Mark Constantine and beauty therapist Liz Weir. It is a ecofriendly company because it is 100% vegetarian, 85% vegan and also they are against animal testing and completely handmade.Most of the products are naked ,it will try to avoid the wasteful packaging and all its products will be coming in post consumer plastic.Lush Cosmetic company is not a brand but an experience that is the company tries to sell an experience to the customers.The consumers will be given a chance to smell ,touch and feel the product.The employees will be showing a theartical experience to customers .
There are different types of Purchasing such as:
HABITUAL
Here the consumers will be having low involvement in purchasing.The consumers will be going to store or mall to buy the product and they won't think more about the product and also they wont be brand loyal to the products they are purchasing.The consumers will be habitual about the product and they are used to buy the products for a very long time
AFFECTIVE
When the consumers are buying the products under risk and uncertainty.Consumers will be in confusion whether they have to purchase the product ,it will be based on emotional or rational based buying
HEURISTIC
Here in this type of buying,the consuers will have to take a very quick and efficient decision in buying of products.
ATTRACTION
Lush cosmetic company was successful because maximum consumers are using Attraction mode of buying or purchasing.The Company will try to attract or appeal the consumers by different methods and Lush Cosmetic company was trying to attract the comsumers by its experience and also the packaging of the product.They were trying to attract the consumers by giving a sample of the product and giving a demonstration.