In: Operations Management
Recently the US has undergone much impromptu and economic change due to the Covid-19 pandemic. Many businesses and industries have been faced with change as a result. In a one page double-spaced essay, provide at least 2 examples of resistance to change in which you may have witnessed in the workplace or a local business which you often frequented, also give 2 examples of how businesses and industries have adapted in order to stay afloat and continue to provide jobs during the crisis.
In the midst of this corona virus epidemic, the examples of resistance that I have seen people showing to the required changes in business are:
1. Customer's Resistance: Customers are highly resistant to the change happening around. As the industries and the factories are not able to function properly due to lack of resources and labour, they are not able to provide with the effectively supply of goods around the world. Thus, customers still are not accepting this fact and are demanding more and more products in the market anyhow despite considering the fact the supply is being cut short.
2. Workers Resistance: Apart from customers, one can also see resistance from the customers to come and work for the production of essential goods in the factories. Many workers are demanding the pay without even doing any job or service and are threatning the companies regarding violation of thr employee's law. This is again an example of resistance as the company would pay you if you work for them either from the home or take essential protection precautions to produce thr essential goods atleast like food, medicines, toilet papers etc.
Examples of where the business have adapted themselves and brought a change to make the work continue is the example of Amazon.
1. Accepting orders: Amazon being the largest retail company in the world took up the initiative to serve the customers even at this risky time of covid-19. They are action oriented and thus are still delivering and working with a change as they would only accept and deliver the necessary and essential goods. Thus, Amazon this change has made it earn huge profits and also help the society and the customer to fight against corona virus and stay at their homes.
2. Taking precautionary actions: Another example of Amazon is by taking thr precautionary actions. The company has made all its employees sanitizers and protective masks available to protect them anyhow from the virus. They have made the factories clean on regular basis and also check regularly on their people about the virus or not. This change is very much appreciated by both employees as well as the society.