In: Operations Management
Outline the stakeholders of the firm Coles using their 2019 Sustainability report
Question: List of stakeholders of Coles
Solution:-
1.Team member
Coles’ team members include daily store and distribution center communications, team meetings in stores and distribution centers, daily emails to Store Support Centres, internal social media, regular executive email communications, information sessions at Store Support Centres, and a six-monthly team member engagement survey.
2.Customers
Are who engage with coles products and services through offline or online.
3.Community
Coles operates through partnerships with community and not-for-profit organizations. Activities include local giving and fundraising, food donations and partnerships, and sponsorships that benefit communities.
4.Shareholders and analysts.
5.Suppliers and manufacturers
6.Media
7.Unions
Unions can employee unions.
8.Government
local governments, government committees, Healthy Food Partnership, Fair Work Ombudsman Horticulture Reference Group, Food and Grocery Sector Resilience Group.
9.Industry Associations
National bodies representing farmers, manufacturers, and suppliers, for example, Australian Beef Sustainability Framework, Business Council of Australia and Retail Drinks Australia, and Australian Packaging Covenant.
10.Standards and certification bodies
Independent certification programs such as Fairtrade and Rainforest Alliance/UTZ.
11.Non-government organizations and research bodies