Question

In: Operations Management

Andy is an instructor at a local community college in Texas. Andy has worked in the...

Andy is an instructor at a local community college in Texas. Andy has worked in the military for 25 years, only recently retiring. Students in his criminal justice courses comment that he's very authoritative. He provides you with his experience and his opinions even if they are unwanted. Andy is not open to students' experiences, cultural differences, or opinions and that is evident in his lecture.
Andy is white and his classroom is diverse. Last semester, the majority of students gave Andy a poor assessment and his job was in jeopardy. Larry is white and was also in the military for 10 years and can relate to Andy's authoritarian set up in class and enjoys this level of teaching, it's what he knows. The majority of students are from bordering communities in Mexico.
How can Andy improve his teaching skills moving forward? Choose all that apply.

Select one or more:

a. Andy can provide questionnaires (anonymous if need be) to his students on the first day of class about what they find to be important things to discuss

b. Andy can be more like a facilitator than a lecturer offering his students a way to express their cultural background in a nurturing environment

c. Embrace the diversity

d. Andy is exhibiting ethnocentrism and should be terminated

e. Nothing, Andy has worked too long in the military and is not capable of changing

Question text

Andy is an instructor at a local community college in Texas. Andy has worked in the military for 25 years, only recently retiring. Students in his criminal justice courses comment that he's very authoritative. He provides you with his experience and his opinions even if they are unwanted. Andy is not open to students' experiences, cultural differences, or opinions and that is evident in his lecture.
Andy is white and his classroom is diverse. Last semester, the majority of students gave Andy a poor assessment and his job was in jeopardy. Larry is white and was also in the military for 10 years and can relate to Andy's authoritarian set up in class and enjoys this level of teaching, it's what he knows. The majority of students are from bordering communities in Mexico.
If you were Andy's supervisor, what would you suggest? Choose all that apply.

Select one or more:

a. Sit in Andy's classroom to observe his lecturer or have another faculty member sit in

b. Provide Andy with additional training on cultural sensitivity as it relates to the classroom

c. Ask Andy more about his military background, maybe other classes would be better suited for him to teach

d. Nothing, let Andy go. There are plenty of qualified instructors in the employment pool.

Question text

Bill is a deputy director for a public-sector employer, overseeing approximately 200 employees. He has been with the company for 30 years. One of Bill's managers, Irene is having difficulty with an employee, Danny, a white male in his 30s.
Irene is also white.
Danny has been saying inappropriate things to his all-female team about their clothing. Bill is also white. The female coworkers are Hispanic and African-American. Bill tells Irene to handle it. Irene attempts to, but is looking to Bill for guidance. Bill says that he is uncomfortable and instructs Irene to handle it, again. In the meantime, the coworkers continue to feel harassed by Danny and his use of offensive language.
Bill and Irene are uncomfortable. This is the very definition of:

Select one:

a. Privilege

b. White privilege

c. Poor management skills

d. Lack of education

e. All of the above

Solutions

Expert Solution

1. Andy is an instructor:

a.Andy can provide questionnaire to his students on the first day of class about wha they find to be important things to be discuss

  • This will help Andy to understand what the students want from him and how he can improve his assessment through this feedback.

b. Andy can be more like facilitator than a lecturer offering his students a way to express their cultural background in nurturing environment.

  • This will encourage students to increase their knowledge and feel friendly if Andy takes this step

c. Embrace the duversity

  • The students from different diversity will feel respected

Question text:

As a supervisor i would suggest.

a. Sit in Andy's classroom to observe his lecture or have another faculty member sit in

  • This will make me understand how exactly Andy teaches and where he is lacking behinf

b.Provie Andy with additional training on cultural sensitivity as it related to the classroom

  • This will help Andy to come out with his cultural biasness mentallity

Question text

c. Poor management skills

  • If the employee is feeling humiliated it is the poor management skill of the company

d. Lack of education

  • An educated person with high moral will never behave in this way and it will never have black white concept in the working environment of the company

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