In: Operations Management
Imagine that the small business that you have been working for has started to catch traction and you are considering expanding into a few new markets. However, these markets make meeting with key managers inconvenient. You have been charged with developing and finding a way for the company to conduct meetings in an efficient and effective manner while keeping costs to a minimum.
Your task is to search the internet and find two free online communicating services to present as options to your manager. Prepare a summary along with a chart comparing the different features such as: costs, ease of use, ease of setting up an account, number of users, technology required to operate, conferencing, screen sharing, video conferencing, recording conference, etc.
Criteria
1. This criterion is linked to a Learning OutcomeSchedule and conduct an online meeting ( Meeting occurs with all members in attendance )
2. This criterion is linked to a Learning OutcomeCreate a meeting plan ( Plan is created and lays out the flow of the meeting, as well as designating the facilitator )
3. This criterion is linked to a Learning OutcomeTurn in research on communication services ( Research covers two services and compares their pros and cons )
4. This criterion is linked to a Learning OutcomeTurn in short reflection essay ( Essay meets word requirements and effectively discusses the success or failure of the call )
Basis |
Zoom |
Skype |
Cost | Zoom gives free video conferencing administration and for additional advantages one needs to buy in to the arrangement as per need. | Skype is free for any Skype-to-Skype correspondences yet it gives a membership offer to extra esteemed highlights. |
Easy to Use | Zoom gives a simple surface to meeting with an enormous no. of individuals. The gathering joiner doesn't have to need to introduce this Zoom application. He can utilize the host code to join the gathering. | Skype is more easy to use with regards to doing gatherings utilizing a similar application. |
Ease of setting up an account | In the Zoom application just the host for the gathering needs to set up the record. People who wish to join the gathering can utilize the host code to continue further. | Under Skype both the gathering joiner and meeting host must have the Skype account. A Skype account has been set up utilizing the mail ID of people. |
Number of Users | Zoom can add up to 100 costumers at once. | Skype accommodates up to 250 participants for Skype for Business & 50 participants for regular Skype. |
Technology | To do conferencing on the Zoom app one needs to have a speedy internet connection with a web camera and fully sounded microphones. | Skype uses highly encrypted and protocol based technology to maintain privacy during business conferencing. It also requires a web camera,a sounded microphone and a speedy internet connection. |
Conferencing | Zoom supports Video conferencing,Web conferencing,Webinars,Screen for training and tutoring,Voice calls and chat support for up to 100 participants at a time. | Skype is a platform for group video chat ,group callings,messaging with our contacts with no charge. One can do international calls freely with the help of Skype . Skype provides a conferencing facility with 50 people at a time. |
Screen Sharing | A host can share a screen with 100 participants through the Zoom app.In this joiner doesn't need to be an active member of Zoom. | Up to 50 participants can share the screen for video conferencing using Skype.But both participants must be registered with Skype. |
Recording Conference | Zoom provides a feature of recording conferences to host. | Skype also provides a recording option to the one who conducted the meeting.It also enables to see who else is recording, and points to the red recording button. |
Video conferencing | Zoom provides room for video conferencing for conduction of meeting as well as providing training to others | Skype provides a platform for doing videoconferencing and to do business meetings with up to 50 people at once. |
Developed Reason | Zoom is developed for small, medium and large businesses. | Skype is developed for small, medium and large businesses in addition to freelancers. |
Needs to know about these platforms that is
Skype.
Zoom.
Skype is an open-source cloud based telecommunication stage which gives the video and sound call services to the clients. Skype came into position Skype for business and Regular Skype for customers. Skype for business has propelled highlights which facilitate the conferences. It is the most widely recognized application that the specialist uses to do online video conferencing meetings.Skype was established in 2003 and headquartered in Luxembourg, Skype is a division of Microsoft Corp.
Zoom is another well known cloud-based telecommunication stage that gives space to conferences through video conferencing. Zoom gives space to preparing modules and business meetings and is perfect with portable and web platforms.Zoom was established in 2011 and headquartered in San Jose, California,Zoom is a traded on an open market organization.
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