In: Accounting
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Morrigan Department Stores (The Ethics of Forced Software Upgrading)Morrigan Department Stores is a chain of department stores in Australia, New Zealand,Canada, and the United States that sells clothing, shoes, and similar consumer items in aretail setting. The top managers and their staff members meet once a year at the nationalmeeting. This year’s meeting took place in Hawaii—a geographical midpoint for them—andseveral accounting managers participated in a round-table discussion that went as follows:Roberta Gardner (United States): One of our biggest problems in our Aukland office isthe high cost and seemingly constant need to upgrade our hardware and software. Everytime our government changes the tax laws, of course, we must acquire software that reflects those changes. But why do we need new hardware too? All this discussion of‘‘64-bit machines’’ is a mystery to me, but the IT department says the hardware in the oldmachines quickly become outdated.Donalda Shadbolt (New Zealand): I’ll say! If you ask me, all these upgrades are costly,time consuming, and even counter-productive. I do a lot of work on spreadsheets, forexample, and constantly ask myself: ‘‘Why do I have to spend hours relearning how toformat a simple column of numbers in the newest version of Excel?’’ It takes time andeffort, it’s frustrating, and in the end, I’ve spent hours relearning skills that I already knowhowtodointheolderversion.Linda Vivianne (Canada): I know what you mean, but the newer hardware is faster,cheaper, and more capable than the old machines. Hard drives have moving parts in them,for example, and they eventually wear out. The newer software runs under the neweroperating systems, which are also more competent and have more built in security such asantivirus software.Ed Ghymn (Australia): I agree with you, Linda, but I think a lot of these new capabilitiesare more hype than real. If the security software was competent, we wouldn’t need allthose patches and upgrades in the first place. And why must we upgrade so often, just toget newer capabilities that most of us don’t even need?Alex McLeod (Australia): I don’t think anyone can stop the march of progress. I think thereal problem is not the upgrades to new software, but the fact that our company expects usto learn it without proper training. Personally, I don’t buy my boss’s argument that ‘‘you’rea professional and should learn it on your own.’’Linda Vivianne (Canada): I’m also beginning to realize just what advantages there arein outsourcing some of our accounting applications to cloud service providers. Thatwon’t solve all our problems because we all still need word processing and spreadsheetcapabilities, but at least we can let cloud providers deal with the software upgrades for ouraccounting software. Given how dispersed we are, that might also make it easier for us toconsolidate our financial statements at year’s end too.
Questions:
Answer 1
Roberta Gardner is associate accounting manager at Aukland
workplace. She highlighted the matter of serious and constant
investment of your time and cash within the upgradation of hardware
and software package.
Hardware and software package needs constant upgradation to adapt
the changes within the business surroundings. These updates are
often because of changes in tax laws, changes operative of
business, or birth of recent technology,etc.
64 bit system is a complicated version of thirty two bit system. In
1990s, most computers were thirty two bit machines. Such a system
will address a most of 4GB of RAM (the actual limit if typically
but three.5GB). therefore the speed of task completion is low. On
the opposite hand, advanced sixty four bit system will access quite
four GB of RAM. If a pc has eight GB of RAM, it'll be speedy at
sixty four bit processor. this technique will increase the process
power of pc and facilitate a pc run quicker. One will simply switch
between varied applications with none windows hanging issues.
Roberta Gardner's description of sixty four bit machine is correct.
it's a necessity to upgrade the systems to boost organisational
performance within the dynamic state of affairs.
Answer 2
Software Packages continuously have some familiar and unknown
defects that ar named as software package Bugs. This bugs produces
incorrect results. a number of the explanations for the existence
of bugs ar - Miscommunication in developers team, lack of
expertise, time constraints, complexness of software package,
inadequate testing softwares, changes in surroundings, new
innovation,etc.
There is no such factor as Bug Free software package. software
package developers strive their best to be excellent however they
can't develop a whole bug free software package because of one or a
lot of of the higher than mentioned reasons. software package
vendors fixes bugs by transfer updates to the software
package.
Thus,It is moral for developers to ship software package packages
with familiar and unknown defects. However, they're accountable to
supply complete help to their customers in order that they will
simply adapt the new changes to the software package.
Answer 3
Hardware and software package updates don't seem to be
uncalled-for. Updations bring security updates, bugs fixes and
performance improvement. during this era, all businesses operate in
an automatic surroundings. therefore it's imperative for the
corporate to put in updates thereby enhancing overall performance
of business.
There are several firms that had neglected the upgradation in
technology and therefore their existence in market was in question.
Example - Nokia, Motorola, etc.
The company business is of grocery store. Such stores face stiff
competition from e -commerce looking platforms. therefore the
corporate ought to create investment in rising their quality of
service to customers.
So I ail the argument created that the updates in hardware and
software package ar uncalled-for.