Questions
This week we will have an opportunity to create and practice a phone script. The purpose...

This week we will have an opportunity to create and practice a phone script. The purpose of this script is to attempt to get an appointment over the telephone. Please be sure to read both Week 4 and 5 lectures before participating. Pay particular attention to the sample script presented below. Writing a successful script is a foundation of selling. This Discussion will help you start with your sales success.



Below is a sample phone script. Compare the script to the example in the lectures and identify what is missing and what needs to be added. Then, post a revised script that you believe would be more effective at getting the appointment. Create a new script to make Mr. Brown say yes!


Name of Company: Air Freeifer
Product Selling: Air Purifier


Mr. Wood: Hello, Mr. Wood speaking.

Sales Rep: Hello Mr. Wood. My name is Todd and I'm calling on behalf of Air Freeifer. We help businesses such as yours with products that will work well in hotels. I understand that you have 250 hotel rooms with 100 of them being smoking rooms, and that you might be interested in a form of Air Purification?

Mr. Wood: Yes, that is correct.

Sales Rep: Well Mr. Wood. I have several products that would work great for all of your rooms at the hotel. I will be in the area on the 20th, if you would like to set up an appointment for us to go over the available products?

Mr. Wood: I am unavailable to meet with you.

In: Finance

Consider whether each of the following practices is appropriate or inappropriate for the age level, according...

Consider whether each of the following practices is appropriate or inappropriate for the age level, according to the principles of Piaget and contemporary researchers following in his tradition. Question 1 A high school science teacher asks students in a chemistry lab to answer thequestion “Does water boil faster when more heat is applied?” He gives them the equipment theyneed and shows them how to use it safely, and he monitors their procedures to make sure theyare following his safety guidelines. The students are able to conduct their investigations fairlyindependently, but seem to benefit from the teacher’s occasional guidance about how they mightmodify their procedures for clear-cut results. Appropriate Not Appropriate As she sits in her high chair, 6-month-old Deena keeps throwing the toys her father places on her tray, despite her father’s pleas that she stop. Exasperated, the father scolds Deena and puts her in her crib—where there are no toys at all—to show Deena that toys are not meant to be thrown. Appropriate Not Appropriate When a third-grade class takes a field trip to Rocky Mountain National Park, a park ranger gives a short lecture explaining how the Rocky Mountains were formed by forces pushing upward from within the earth. Not Appropriate Appropriate Question 7 After reading a children’s book that describes Columbus’s voyage to the New World in 1492, a first-grade teacher asks students to consider what might have happened if Columbus had never made the trip. Appropriate Not Appropriate

In: Psychology

During the current period Ginger and Mary Ann made the following purchases of beads. Answer the...

During the current period Ginger and Mary Ann made the following purchases of beads. Answer the questions below assuming that Ginger and Mary Ann use the specific identification method for inventory costing. Purchase 1 = 40 small beads @ $ 8.00 each = Purchase 2 = 60 medium beads @ $10.00 each = Purchase 3 = 80 large beads @ $11.00 each = Total available for sale = 10. What would be the total available for sale? Cost of small beads in inventory units @ $ = Cost of medium beads in inventory units @ $ = Cost of large beads in inventory units @ $ = Total available for sale = 11. What would be the cost of goods sold assuming that the following beads were SOLD? 20 small-size beads & 25 medium-size beads & 30 large-size beads units @ $ = units @ $ = units @ $ = = Total cost of goods sold (COGS) 12. What would be the ending inventory for all the beads remaining? Show your answer for each bead size (small, medium, and large) and the total for all of them. units @ $ = units @ $ = units @ $ = = Cost of ending inventory

In: Accounting

Lower-of-Cost-or-Market Inventory On the basis of the following data: Product Inventory Quantity Cost per Unit Market...

Lower-of-Cost-or-Market Inventory

On the basis of the following data:

Product

Inventory
Quantity

Cost per
Unit

Market Value per Unit
(Net Realizable Value)

Model A 13 $198 $223
Model B 42 63 56
Model C 36 126 144
Model D 13 241 237
Model E 33 144 152

Determine the value of the inventory at the lower of cost or market. Assemble the data in the form illustrated in Exhibit 9.

Inventory at the Lower of Cost or Market
Product Total Cost Total Market Lower of Total Cost or Total Market
A $fill in the blank 1 $fill in the blank 2 $fill in the blank 3
B fill in the blank 4 fill in the blank 5 fill in the blank 6
C fill in the blank 7 fill in the blank 8 fill in the blank 9
D fill in the blank 10 fill in the blank 11 fill in the blank 12
E fill in the blank 13 fill in the blank 14 fill in the blank 15
Total $fill in the blank 16 $fill in the blank 17 $fill in the blank 18

In: Accounting

Weighted Average Cost Flow Method Under Perpetual Inventory System The following units of a particular item...

Weighted Average Cost Flow Method Under Perpetual Inventory System

The following units of a particular item were available for sale during the calendar year:

Jan. 1 Inventory 10,000 units at $75.00
Mar. 18 Sale 8,000 units
May 2 Purchase 18,000 units at $77.50
Aug. 9 Sale 15,000 units
Oct. 20 Purchase 7,000 units at $80.25

The firm uses the weighted average cost method with a perpetual inventory system. Determine the cost of goods sold for each sale and the inventory balance after each sale. Present the data in the form illustrated in Exhibit 5. Round unit cost to two decimal places, if necessary.

Schedule of Cost of Goods Sold
Weighted Average Cost Flow Method
Purchases Cost of Goods Sold Inventory
Date Quantity Unit Cost Total Cost Quantity Unit Cost Total Cost Quantity Unit Cost Total Cost
Jan. 1
Mar. 18
May 2
Aug. 9
Oct. 20
Dec. 31 Balances

In: Accounting

Target Costing Laser Impressions, Inc., manufactures color laser printers. Model J20 presently sells for $575 and...

Target Costing

Laser Impressions, Inc., manufactures color laser printers. Model J20 presently sells for $575 and has a total product cost of $460, as follows:

Direct materials $330
Direct labor 90
Factory overhead 40
Total $460

It is estimated that the competitive selling price for color laser printers of this type will drop to $550 next year. Laser Impressions has established a target cost to maintain its historical markup percentage on product cost. Engineers have provided the following cost-reduction ideas:

Purchase a plastic printer cover with snap-on assembly, rather than with screws. This will reduce the amount of direct labor by 9 minutes per unit.

Add an inspection step that will add six minutes per unit of direct labor but reduce the materials cost by $12 per unit.

Decrease the cycle time of the injection molding machine from four minutes to three minutes per part. Thirty percent of the direct labor and 40% of the factory overhead are related to running injection molding machines.

The direct labor rate is $38 per hour.

a. Determine the target cost for Model J20 assuming that the historical markup on product cost and selling price are maintained. Round your final answer to two decimal places.
$

b. Determine the required cost reduction. Enter as a positive number. Round your final answer to two decimal places.
$

c. Evaluate the three engineering improvements together to determine if the required cost reduction (drift) can be achieved. Enter all amounts as positive numbers. Do not round interim calculations but round your final answers to two decimal places.

1. Direct labor reduction $
2. Additional inspection $
3. Injection molding productivity improvement $
Total savings

$

roduct Decisions Under Bottlenecked Operations

Youngstown Glass Company manufactures three types of safety plate glass: large, medium, and small. All three products have high demand. Thus, Youngstown Glass is able to sell all the safety glass that it can make. The production process includes an autoclave operation, which is a pressurized heat treatment. The autoclave is a production bottleneck. Total fixed costs are $188,000 for the company as a whole. In addition, the following information is available about the three products:

   Large    Medium    Small
Unit selling price $61 $248 $365
Unit variable cost 48 203 321
Unit contribution margin $ 13 $ 45 $ 44
Autoclave hours per unit 2 6 4
Total process hours per unit 4 12 12
Budgeted units of production 4,100 4,100 4,100

a. Determine the contribution margin by glass type and the total company income from operations for the budgeted units of production.

Large      Medium      Small      Total     
Units produced
Revenues $ $ $ $
Variable costs
Contribution margin $ $ $ $
Fixed costs
Income from operations $

b. Prepare an analysis showing which product is the most profitable per bottleneck hour. Round the "Unit contribution margin per production bottleneck hour" amounts to the nearest cent.

Large     Medium     Small    
Contribution margin $ $ $
Autoclave hours per unit
Unit contribution margin per production bottleneck hour $ $

$

Total Cost Method of Product Pricing

Smart Stream Inc. uses the total cost method of applying the cost-plus approach to product pricing. The costs of producing and selling 7,500 units of cell phones are as follows:

Variable costs: Fixed costs:
    Direct materials $ 75 per unit     Factory overhead $283,100
    Direct labor 35     Selling and administrative expenses 99,400
    Factory overhead 23
    Selling and administrative expenses 17
         Total variable cost per unit $150 per unit

Smart Stream desires a profit equal to a 16% return on invested assets of $791,440.

a. Determine the total cost and the total cost amount per unit for the production and sale of 7,500 units of cellular phones. Round the cost per unit to two decimal places.

Total cost $
Total cost amount per unit $

b. Determine the total cost markup percentage (rounded to two decimal places) for cellular phones.
%

c. Determine the selling price of cellular phones. Round to the nearest cent.
$ per cellular phone

In: Accounting

Maglie Company manufactures two video game consoles: handheld and home. The handheld consoles are smaller and...

Maglie Company manufactures two video game consoles: handheld and home. The handheld consoles are smaller and less expensive than the home consoles. The company only recently began producing the home model. Since the introduction of the new product, profits have been steadily declining. Management believes that the accounting system is not accurately allocating costs to products, particularly because sales of the new product have been increasing.

Management has asked you to investigate the cost allocation problem. You find that manufacturing overhead is currently assigned to products based on their direct labor costs. For your investigation, you have data from last year. Manufacturing overhead was $1,273,000 based on production of 340,000 handheld consoles and 106,000 home consoles. Direct labor and direct materials costs were as follows:

Handheld Home Total
Direct labor $ 1,213,250 $ 378,000 $ 1,591,250
Materials 770,000 708,000 1,478,000

Management has determined that overhead costs are caused by three cost drivers. These drivers and their costs for last year are as follows:

Activity Level
Cost Driver Costs Assigned Handheld Home Total
Number of production runs $ 495,000 35 10 45
Quality tests performed 570,000 13 17 30
Shipping orders processed 208,000 100 60 160
Total overhead $ 1,273,000

Required:

a. How much overhead will be assigned to each product if these three cost drivers are used to allocate overhead? What is the total cost per unit produced for each product? (Round "Total cost per unit" to 2 decimal places.)

b. How much overhead will be assigned to each product if direct labor cost is used to allocate overhead? What is the total cost per unit produced for each product? (Do not round intermediate calculations. Round "Total cost per unit" to 2 decimal places.)

In: Accounting

Maglie Company manufactures two video game consoles: handheld and home. The handheld consoles are smaller and...

Maglie Company manufactures two video game consoles: handheld and home. The handheld consoles are smaller and less expensive than the home consoles. The company only recently began producing the home model. Since the introduction of the new product, profits have been steadily declining. Management believes that the accounting system is not accurately allocating costs to products, particularly because sales of the new product have been increasing.

Management has asked you to investigate the cost allocation problem. You find that manufacturing overhead is currently assigned to products based on their direct labor costs. For your investigation, you have data from last year. Manufacturing overhead was $1,209,000 based on production of 320,000 handheld consoles and 85,000 home consoles. Direct labor and direct materials costs were as follows:

Handheld Home Total
Direct labor $ 1,099,250 $ 412,000 $ 1,511,250
Materials 710,000 685,000 1,395,000

Management has determined that overhead costs are caused by three cost drivers. These drivers and their costs for last year are as follows:

Activity Level
Cost Driver Costs Assigned Handheld Home Total
Number of production runs $ 500,000 35 15 50
Quality tests performed 540,000 10 20 30
Shipping orders processed 169,000 80 50 130
Total overhead $ 1,209,000

Required:

a. How much overhead will be assigned to each product if these three cost drivers are used to allocate overhead? What is the total cost per unit produced for each product? (Round "Total cost per unit" to 2 decimal places.)

b. How much overhead will be assigned to each product if direct labor cost is used to allocate overhead? What is the total cost per unit produced for each product? (Do not round intermediate calculations. Round "Total cost per unit" to 2 decimal places.)

In: Accounting

Maglie Company manufactures two video game consoles: handheld and home. The handheld consoles are smaller and...

Maglie Company manufactures two video game consoles: handheld and home. The handheld consoles are smaller and less expensive than the home consoles. The company only recently began producing the home model. Since the introduction of the new product, profits have been steadily declining. Management believes that the accounting system is not accurately allocating costs to products, particularly because sales of the new product have been increasing. Management has asked you to investigate the cost allocation problem. You find that manufacturing overhead is currently assigned to products based on their direct labor costs. For your investigation, you have data from last year. Manufacturing overhead was $1,317,000 based on production of 300,000 handheld consoles and 88,000 home consoles. Direct labor and direct materials costs were as follows:

Handheld Home Total Direct labor $1,245,250 $401,000 $1,646,250

Materials 720,000 678,000 1,398,000

Management has determined that overhead costs are caused by three cost drivers. These drivers and their costs for last year are as follows:

Activity Level Cost Driver Costs Assigned Handheld, Home, Total Number of production runs $ 550,000 40 15 55

Quality tests performed 580,000 13 16 29

Shipping orders processed 187,000 120 50 170

Total overhead $ 1,317,000

Required: a. How much overhead will be assigned to each product if these three cost drivers are used to allocate overhead? What is the total cost per unit produced for each product? (Round "Total cost per unit" to 2 decimal places.)

B. How much overhead will be assigned to each product if direct labor cost is used to allocate overhead? What is the total cost per unit produced for each product? (Do not round intermediate calculations. Round "Total cost per unit" to 2 decimal places.)

In: Accounting

17. Which of the following would appear on the statement of financial position as a current...

17. Which of the following would appear on the statement of financial position as a current liability?

a. 

a probable loss in the amount of $4 million from an ongoing lawsuit

b. 

a possible loss in the amount of $4 million from an ongoing lawsuit

c. 

a probable loss from an ongoing lawsuit, the amount of which is not yet determinable

d. 

a lawsuit for $4 million for which the likelihood of loss is remote

18. Chastain Park Entertainment paid salaries expense of $350,000 during Year 1. However, additional salaries of $20,000 had been earned by employees, but not paid or recorded at December 31, Year 1.

Refer to Chastain Park Entertainment. Under the accrual basis of accounting, what is the total amount of salaries payable to be reported at December 31, Year 1?

a. 

$0

b. 

$20,000

c. 

$350,000

d. 

$370,000

19. Fiona’s Italian Market purchased a delivery truck for $25,000 at the beginning of Year 1. The truck has an estimated life of five years and an estimated residual value of $5,000. The company plans to use the straight-line depreciation method. At the beginning of Year 2, the company spent $4,000 to replace the truck’s transmission. This resulted in a two-year extension of useful life, but no change in residual value.

Refer to Fiona’s Italian Market. What is the amount of depreciation expense for Year 2?

a. 

$2,667

b. 

$3,333

c. 

$4,167

d. 

$4,800

20. On January 1, Year 1, Kaleidoscope Paint issued $500,000, 10-year, 9% bonds for $480,745. The bonds pay interest on June 30 and December 31. The market rate is 10%. The company plans to use the effective interest method of amortizing bond discounts and premiums.

Refer to Kaleidoscope Paint. What will be the cash payment on June 30, Year 1?

a. 

$22,500

b. 

$25,000

c. 

$45,000

d. 

$50,000

21. Selected financial data for Rescue Rooter are presented below:

Year 2

Year 1

Total liabilities

$1,205,000

$952,000

Common shares

250,000

225,000

Paid-in capital in excess of par—common shares

150,000

135,000

Retained earnings

155,000

145,000

Refer to Rescue Rooter. What does the debt-to-equity ratio for Year 2 indicate?

a. 

It is increasing, which may be a cause of concern for the company.

b. 

It is increasing, which is always a good sign from the viewpoint of investors.

c. 

It is decreasing, which may be a cause of concern for the company.

d. 

It is decreasing, which is always a good sign from the viewpoint of investors.

22. Dietz Inc. sells merchandise on credit. If a customer pays its balance due within the discount period, what is the effect of the payment on Dietz’s accounting equation, assuming the sale has already been appropriately recorded?

a. 

Assets and shareholders’ equity decrease.

b. 

Assets and shareholders’ equity increase.

c. 

Assets decrease and liabilities increase.

d. 

Shareholders’ equity decreases and liabilities increase.

In: Accounting