You are manager of the human resource department at a large company. You will meet a group of new employees. You want to develop a PowerPoint presentation that describes your company’s corporate ethics code on privacy that addresses both employee privacy and the privacy of customers and users of the corporate Web site. There are a vast number of examples you can access on existing corporate Web sites to use as models (note: using them as models to create your own presentation; do not copy them!). Develop a PowerPoint presentation that must contain at least 15 slides. Your presentation must include the following topics:
In: Operations Management
Despite all the significant benefits that arise of the practice of marketing, it remains a human activity. Marketing has flaws which have been highly publicised in recent times. " Despite the social criticisms of marketing that Hungry Lion should be cognisant of." Your answer should include the impact of those criticisms on the operations of Hungry Lion. 25 ma
The Continent’s Progressive QSR Player
Stellenbosch-based fast food specialist Hungry Lion has found
ideal footing for expansion over the coming years, owed to
optimised operations and an admirable outlook
Writer: Jonathan Dyble | Project Manager: Josh Hyland
MARKETING MANAGEMENT
Adrian Basson is a self-described Afro-optimistic. “There’s no
hiding from the fact that there are a lot of challenges in Africa,
but retail is a promising sector when it comes to facilitating
opportunities, creating employment and generally building a
business that can have a widespread impact,” he says.
“When you reach a remote town with an empty plot, the local
people don’t often have much. But as we’ve built new stores and
helped to launch new shopping centres, we’ve been able to not only
witness, but also facilitate the construction of new, thriving
ecosystems. We’re proud to be a business that contributes to the
success of these societies – I guess you could say we’re a
capitalist business with a socialist outlook.”
Basson, now CEO, became part of the Hungry Lion story in 2001
and has seen the company come a long way over the past two decades
to be the responsible, esteemed organisation it is today.
Having opened its first restaurant in South Africa in 1997, the
business today proudly operates a network constituting over 200
stores across South Africa, Lesotho, Swaziland, Botswana, Namibia,
Zambia and Angola, with over 4,000 Hungry Lion employees. Looking
at the bigger picture, however, such statistics only touch the
surface of what the brand is bringing to the region.
“In many ways I like to think that our product is an
afterthought in what we’re looking to achieve,” explains Basson.
“Yes, serving bigger portions, more chips and more smiles is key to
our operations, but it’s just one part of our overriding goal –
providing joy to our employees, customers and local communities
through food, served with passion.”
This ethos is relatively new to the firm, becoming more of a
core focus during the company’s major rebranding process that
kickstarted in 2014. Having originally been part of the Shoprite
Group, Africa’s largest food supermarket chain, Hungry Lion is now
a totally independent company in its own right with a unique brand
and character.
“In the beginning, we weren’t really building a brand,” reveals
Basson. “We purely sold chicken and chips at an affordable price on
a somewhat ad-hoc basis. However, we eventually found ourselves
with 100-plus stores, and with the economic challenges that came
around in 2008/09, we realised that stores without a brand, a
story, and an experience would fail to deliver in the long term. It
was a case of changing with the times and we invested a lot into
the design of our stores, our product quality and consistency,
together with the development of the brand itself.”
Since transitioning from being a business-centric to a
customer-centric brand, Hungry Lion has reaped the rewards with the
business undergoing stratospheric growth over the past few
years.
Adding a modern twist
Moving in this re-energised direction, strategy changes quickly
followed for Hungry Lion, evidence of which can be found in the
firm’s increasing use and the implementation of revolutionary
technologies.
Fast forward to today, the company now benefits from artificial
intelligence, automated system checks, cloud computing and live
dashboards – technologies which serve multiple purposes in the way
of driving the business forward. This together with an always
connected workforce, makes executing operationally so much more
efficient.
“I’ve always had a connection with technology,” Basson reveals.
“I used to work in the technology division of Compaq in London and
also formerly as the Chief Digital Officer of Shoprite for a
period. We live in an era where we can augment the people with
technology to do the repetitive stuff, so that they can focus on
the more human touches.”
In a space where most others in the fast food industry are
franchised and owner-managed, Hungry Lion is unique in the African
landscape, with almost all stores being fully-owned and managed
from its Head Office. This is where automated systems and clever
use of technology comes to the forefront in managing the business
over vast distances and across borders.
“With technology comes data and with data comes insight,” Basson
continues. “Using our systems, we’re able to see the performance of
each of our stores in real time, have an overview of customer
experience, and execute plans to fix problems at speed and scale.
These capabilities would never have been possible if we didn’t have
the right technologies in place.” With full visibility of
information comes accountability, since everyone can see what needs
to be done and if it was done. Transparency is a crucial merit of
these technologies, a cultural trait of Hungry Lion that is
accentuated in other ways.
Basson adds: “We have a network of area, country and regional
managers who act as an extension of our Head office in
Stellenbosch. Head office employees pay regular visits to different
regions to keep a finger on the pulse of local operations. Our area
and country managers, in turn, come to Head Office regularly for
updates to business processes, training, and meetings. This
constant exposure in both directions ensures that best practises
are shared and implemented to all stores quickly.”
Prosperous career planning
Combined with both these expansive technologies and a
transparent, remodelled structure, Hungry Lion recognises that its
staff are key to achieving the firm’s ongoing ambitions.
To this end, the company ensures that it provides extensive
benefits to its employees, bolstering its position as an employer
of choice and equally its talent retention capabilities.
Such initiatives include the introduction of E-learning
materials in five languages and the company’s live in-house
training platform from LessonDesk, a comprehensive new employee
assistance programme, access to affordable healthcare for employees
and more specialised and tailored training programmes.
What’s more, Hungry Lion has a strong focus on career planning,
testament to its culture of internal promotion.
“Typically speaking, joining a fast food business as the lowest
level of employee, the pay isn’t fantastic and it’s not uncommon
for these workers to have bigger aspirations,” explains Basson.
“What we’ve realised is you can either listen to and facilitate
these ambitions, or your workers will leave and look for
opportunities elsewhere. We like to pursue the former, providing
clear career paths for our inspirational and aspirational workers.
From cashiers to controllers to junior managers to regional
managers, and so on, this personal growth structure is in place at
Hungry Lion.”
A core part of the company’s ethos, providing key opportunities
to reward loyalty and ambition, Hungry Lion offers not just a job
but an all-encompassing opportunity to build a prosperous
career.
A sound, responsible outlook
Such a humble and grounded approach is not only applied
internally, but equally externally through a number of corporate
social responsibility initiatives.
These are built around Hungry Lion’s three-pillar CSR strategy,
with the organisation contributing towards hunger alleviation,
championing change in local communities and promoting skills
development.
Between February and March of this year alone, for example, the
company provided food for the attendees of a seminar addressing the
issue of domestic violence, pupils of an underprivileged primary
school during a field trip and fire fighters in the Western Cape,
while also supporting a Soweto children’s home and a local police
station’s cricket tournament for rural schools.
“It’s an element to our business that we take pride in,” reveals
Basson. “We like to show that we care for our communities,
customers and especially our employees and their families. There’s
a lot of need in Africa from a poverty standpoint and being in the
food business we’re able to help local communities in addressing
such issues. I wouldn’t say we have a set agenda – ad hoc
opportunities arise, and we react accordingly in each of the
locations that we’re based, helping to give people a sense of
purpose and promote skills of local communities.”
Asked about a particular such initiative that springs to mind,
Basson is quick to highlight the company’s efforts in supporting
the Zambian people during a cholera outbreak at the beginning of
2017.
He continues: “We immediately lowered the prices of our food,
ensuring people could get nutritious, safe and affordable food, we
donated money to the government that was used to help with the
clean-up process. We even provided sanitation kits to our staff,
helping them clean their own living environments to ensure their
family’s health.”
Having developed a culture that is firmly centred around
providing benefit to all people, whether it’s supporting local
communities or providing unrivalled, progressive career
opportunities, Hungry Lion’s outlook is unique and
admirable.
Opportunity is a word that is creating an atmosphere of
excitement within the company at the moment, with continued
expansion firmly on the table for Hungry Lion after experiencing
double digit percent organic growth over the past two
years.
“We’ve set 20 new stores as a benchmark, but realistically this
is a ball-park figure on the conservative side,” reveals Basson.
“If we can open 50 stores then we’ll do it – if we find a good site
where we can profitably trade, we will open. There aren’t any
specific limitations.”
New systems and optimised procedures in place, last year’s
corporate action, focus on organic growth, and consolidation
allowed Hungry Lion to not only transition into independence, but
equally provided the platform for the company to gear up for full
throttle expansion over the coming years.
“We’re realistic at the same time,” Basson continues. “We understand that we cannot conquer the whole continent in 2019 or 2020, but the plan is to grow as fast as possible. Africa has around 1.2 billon people but in the next three decades this number will double. Further, there are 54 countries across Africa, countries that we know we’ll have a good chance of being able to expand into, whether it be through franchises, joint ventures, or other kinds of partnerships. The opportunities are immense, and I feel our business is a prime example as to why it’s a great time to be investing on the continent right now. I just hope that others will come and join us in the fun!”
In: Operations Management
You are the Human Resource Manager of a busy branch and have stopped to talk to one of the clerks in the office to see what progress he is making. He complains bitterly that he is not learning anything. He gets only routine work to do and it is the same routine. He has not even been given the chance to swap jobs with someone else. You have picked up the same message from others in the office. You discuss the situation with Jean Howe the recently appointed supervisor. She appears to be very busy and harassed. When confronted with your observations she says that she is fed up with the job. She is worked off her feet, comes early, goes late, takes work home and gets criticized behind her back by incompetent clerks.
You are required to write an essay
a). to state what is going wrong
b). give recommendations as to what you will do.
In: Operations Management
One advantage of using leasing companies for human resource management is that _____.
it eliminates the need for strategic planning
employers can hire permanent employees
employees can receive better benefits than a small company can offer
it exempts employers from following EEOC regulations
Which of the following statements is true about recruiting diversity?
An organization that advertises job openings for individuals with “Christian values” employees would be considered unbiased
Affirmative Action Plans include hiring goals for protected classes that the employer must try to meet with its recruiting efforts.
Employee brand should not be represented in recruiting materials.
Organizations are given quotas by the EEOC that they are mandated by law to achieve in hiring people from protected classes.
In: Operations Management
1. Discuss why it is important for human resource management systems to be in sync with an organization's strategy and goals with each other.
2. Discuss why training and development are ongoing activities for all organizations.
Answer single spaced - 1 good paragraph each response. If you have any questions about your grades so far please email. Thank you and stay healthy. Prof. Patterson
In: Operations Management
Imagine that you are in the following real life situation. You are working in the human resources department of a company. You are conducting a study of gender equity in the workplace. You find that the company employs more men than women and that men are on average paid more than women at the company. However, you also find that women are paid more than men with the same job title. Do you think that the firm is discriminating based on gender? What steps would you take to address any possible biases?
In: Economics
Please Use your keyboard (Don't use handwriting) Thank you..
Courses Name: Introduction to Anatomy and Physiology BIOL102
yeeees .. For HUMAN CIRCULATORY SYSTEM
please re-write my answer by (Use your own words, don't copy and paste)
Q) Choose any system of the human body and prepare a response to the following questions in 1-2 pages:
***Please i need 500 words ..
I need new and unique answers, please. (Use your own words, don't copy and paste)
_____________
please re-write my answer by (Use your own words, don't copy and paste)
My answer
HUMAN CIRCULATORY SYSTEM
Human circulatory system is responsible for flow of blood , nutrients , oxygen and other gases , hormones and drugs to and from cells . It consist of heart , blood , lungs, arteries , veins , capillary , coronary and portal vessels.
Heart: It is a muscular organ and is located behind and slightly left of breast bone of rib cage . It contains four Chambers , two atria and two ventricles. It pumps blood through the network of arteries and veins called the cardiovascular system.
Lungs: pulmonary arteries carry deoxygenated blood to the lungs , where carbon dioxide is released and oxygen picked up during respiration.
Veins: They carry deoxygenated blood from all parts of body to heart .
Arteries: They carry oxygenated blood from heart to all parts of body.
Portal vessels: carry blood from gastrointestinal tract , gall bladder , pancreas and spleen to liver.
Coronary vessels: coronary arteries supply oxygenated blood to the heart muscle . Coronary veins drain deoxygenated blood from it.
Capillary : They carry blood between arterioles and venules.
Blood: It is a body fluid that delivers necessary substances such as nutrients and oxygen to cells and transport metabolic waste away from cells.
Parasympathetic and sympathetic system control heart rate . Through these system body reacts to it's internal and external environments to change heart rate and maintain homeostasis .For instance take the case , when a person starts to exercise , body stops parasympathetic stimulation of heart , so the rate can increase , bring more oxygen and nutrients to muscles. As the exercise rate increases sympathetic system begin sending signals to the heart to raise rate even more. As a measure of maintaining homoeostasis increased rate of waste products are removed.
Respiratory diseases are one of the major diseases found in the inhabitants of Saudi Arabia. Asthma, lung cancer , tuberculosis ,chronic obstructive pulmonary disease are prevalent. Cardio vascular diseases like hyper tension and fluctuation in blood pressure are also prevalent.
In: Anatomy and Physiology
In: Physics
Calculate the wavelengths in air at 20°C for sounds in the maximum range of human hearing. The speed of sound in air is 343 m/s.
Part A Calculate the wavelength of a 20-Hz wave.
Part B Calculate the wavelength of a 20,000-Hz wave.
Part C What is the wavelength of a 19-MHz ultrasonic wave?
In: Physics
In economics, an externality is an effect from one activity which has consequences for another activity but is not reflected in prices or costs. Provide an example of an activity you are aware of that has resulted in an external cost to the environment and/or human health.
Bonus: Explain how you would address the external cost you have identified.
In: Economics