Section A – Hotel Business in Hong Kong Question A1 Answer the below short questions (a) to (i) according to A Statistical Review of Hong Kong Tourism 2018, published by Hong Kong Tourism Board in June 2019.

a) What is the total number of visitor arrival to Hong Kong upon 2018? How many visitors stayed overnight?

b) Identify Hong Kong’s top THREE source markets of visitors’ arrival to Hong Kong in 2018.

c) Which month contained the highest visitor arrivals number in 2018?

d) Briefly describe the hotel performance in 2018.

e) Which hotel category noted a highest gain percentage in room occupancy compare with 2017?

f) State TWO districts which recorded the highest room occupancy rate in Hong Kong.

g) In 2017, which department in the hotel earn the second highest revenue and what is the total percentage.

h) Refer to the hotel room occupancy rate and average achieved hotel room rate in 2018, illustrate TWO indicators or messages reflected from those figures.

i) The percentage distribution of visitor arrivals by months 2018 were quite steady along the year, the range of percentage starting from 7.2% to 10.1%. If you were the manager of a hotel, try to briefly explain the reasons behind of the distributions. (For example: What is/are the factor(s) may affect the percentage of arrival on Dec 2018.)

(A) If the answer in (c) is greater than 0.01 then we conclude at the 1% significance
level that the average weight of a bear in Yellowstone National Park is different from 187 lb.

(B) If the answer in (c) is less than 0.01 then we cannot conclude at the 1% significance
level that the average weight of a bear in Yellowstone National Park is different from 187 lb.

(C) If the answer in (a) is greater than the answer in (b) then we cannot conclude at the 1% significance
level that the average weight of a bear in Yellowstone National Park is different from 187 lb.

(D) If the answer in (c) is less than 0.01 then we conclude at the 1% significance
level that the average weight of a bear in Yellowstone National Park is different from 187 lb.

(E) If the answer in (a) is greater than the answer in (c) then we cannot conclude at the 1% significance
level that the average weight of a bear in Yellowstone National Park is different from 187 lb.

(F) If the answer in (b) is greater than the answer in (c) then we cannot conclude at the 1% significance
level that the average weight of a bear in Yellowstone National Park is different from 187 lb.

(G) If the answer in (a) is greater than the answer in (c) then we conclude at the 1% significance
level that the average weight of a bear in Yellowstone National Park is different from 187 lb.

(H) If the answer in (b) is greater than the answer in (c) then we conclude at the 1% significance
level that the average weight of a bear in Yellowstone National Park is different from 187 lb.

Suppose that oil fouls the beaches along the Florida panhandle. Vacationers are the primary customers of the hotels along the panhandle. The oil _____ the price of a hotel room and _____ the quantity of hotel rooms rented

How is the concept of resort hotel different from other types of hotels? From a manager’s perspective, how is managing a resort hotel different from running other properties?

As a concerned employee of 'Delexis Hotel', Sunyani, write a letter to the General Manager informing him of four (4) inherent challenges inhibiting the success of interpersonal communications within the hotel.

What are the knowledge important for hotel business (Customer, supplier, administrator)(Small hotels like darwin city hotel)? How they use these knowledge? Develop a KMS framework for the business

In the US, airlines and hotel companies use different types of generic strategies. What types of generic strategies do airlines and hotel companies use, and why? (Short Essay)