"An oil producer is trying to decide if and when it should abandon an oil field. For simplicity, assume the producer will abandon immediately (year 0), at the end of year 1, at the end of year 2, or stay at least through the next two years. The major uncertainty is the price of oil, which can go up or down in any year. In each year, there is a 0.49 probability the oil price will go up and a 0.51 probability the oil price will go down. The oil producer decides whether or not to abandon the oil field and then observes whether the price of oil increases or decreases in the following year. The NPV includes all the relevant costs of abandoning the oil field and producing oil and the revenue gained from producing oil. It also already incorporates the producer's MARR. After the producer makes a decision at the end of year 2, we assume there is no more uncertainty. If the producer abandons the oil field at the end of a year, the price of oil in the following years does not impact the producer's NPV. Solve a decision tree to calculate what the oil producer should do immediately, at the end of year 1, and at the end of year 2. You should assume an expected-value decision maker. Enter the expected NPV of the best alternative. The best alternative may have a negative expected NPV.
- If the producer decides to abandon the oil field immediately, the NPV is -$41,000 - If the producer decides to abandon at the end of year 1 and the oil price goes up, the NPV is $0 - If the producer decides to abandon at the end of year 1 and the oil price goes down, the NPV is -$59,000 - If the producer decides to abandon at the end of year 2 and the oil price goes up in years 1 and 2, the NPV is $64,000 - If the producer decides to abandon at the end of year 2 and the oil price goes up in year 1 and goes down in year 2, the NPV is $36,000 - If the producer decides to abandon at the end of year 2 and the oil price goes down in year 1 and goes up in year 2, the NPV is -$5,000 - If the producer decides to abandon at the end of year 2 and the oil price goes down in years 1 and 2, the NPV is -$112,000 - If the producer decides to not abandon the oil field and the oil price goes up in years 1 and 2, the NPV is $65,000 - If the producer decides to not abandon and the oil price goes up in year 1 and goes down in year 2, the NPV is $13,000 - If the producer decides not to abandon and the oil price goes down in year 1 and goes up in year 2, the NPV is -$22,000 - If the producer decides not to abandon and the oil price goes down in years 1 and 2, the NPV is -$69,000"
In: Finance
"An oil producer is trying to decide if and when it should abandon an oil field. For simplicity, assume the producer will abandon immediately (year 0), at the end of year 1, at the end of year 2, or stay at least through the next two years. The major uncertainty is the price of oil, which can go up or down in any year. In each year, there is a 0.37 probability the oil price will go up and a 0.63 probability the oil price will go down. The oil producer decides whether or not to abandon the oil field and then observes whether the price of oil increases or decreases in the following year. The NPV includes all the relevant costs of abandoning the oil field and producing oil and the revenue gained from producing oil. It also already incorporates the producer's MARR. After the producer makes a decision at the end of year 2, we assume there is no more uncertainty. If the producer abandons the oil field at the end of a year, the price of oil in the following years does not impact the producer's NPV.
Solve a decision tree to calculate what the oil producer should
do immediately, at the end of year 1, and at the end of year 2. You
should assume an expected-value decision maker.
Enter the expected NPV of the best alternative. The best
alternative may have a negative expected NPV.
- If the producer decides to abandon the oil field immediately, the
NPV is -$37,000
- If the producer decides to abandon at the end of year 1 and the
oil price goes up, the NPV is $0
- If the producer decides to abandon at the end of year 1 and the
oil price goes down, the NPV is -$47,000
- If the producer decides to abandon at the end of year 2 and the
oil price goes up in years 1 and 2, the NPV is $61,000
- If the producer decides to abandon at the end of year 2 and the
oil price goes up in year 1 and goes down in year 2, the NPV is
$31,000
- If the producer decides to abandon at the end of year 2 and the
oil price goes down in year 1 and goes up in year 2, the NPV is
-$7,000
- If the producer decides to abandon at the end of year 2 and the
oil price goes down in years 1 and 2, the NPV is -$85,000
- If the producer decides to not abandon the oil field and the oil
price goes up in years 1 and 2, the NPV is $62,000
- If the producer decides to not abandon and the oil price goes up
in year 1 and goes down in year 2, the NPV is $19,000
- If the producer decides not to abandon and the oil price goes
down in year 1 and goes up in year 2, the NPV is -$21,000
- If the producer decides not to abandon and the oil price goes
down in years 1 and 2, the NPV is -$98,000"
The correct answer is between -14035.0 and -13757.0
In: Operations Management
please answer in excel
PART 1
You are planning to purchase a house that costs $420,000. You plan to put some money down and borrow the remainder with a 30-year mortgage.
PART 2
You want to determine whether or not you should save some of your money and put only 10% down on your house. Because you are only putting 10% down, lenders require that you purchase private mortgage insurance (PMI). Assume that annual cost of PMI is 0.8% of the mortgage loan amount that you borrow today. Assume that you will pay PMI for 8 years before you are eligible to waive it.
Monthly cost for PMI = annual cost of PMI/12
In: Finance
Case 14.3
Technology Drives Zipcar’s Success
As a member of Zipcar, the world’s largest car-sharing service, consum ers avoid the costs associated with car ownership: gasoline, insurance, maintenance, and parking. Based in Cambridge, Massachusetts, Zipcar was founded by two moms who met when their children were in the same kindergarten class. Prior to its launch, Zipcar raised $75,000, most of which was spent to develop technology. Today, Zipcar is owned by Avis Budget and offers self-service, on-demand cars by the hour or day. The company provides automobile reservations to its 950,000 members and offers more than 12,000 cars in urban areas, on college campuses, and at airports worldwide. With a seamless user experience, it may be difficult for Zipsters (the company’s name for its members) to realize the complex tech nology that goes into making the car-sharing service so user-friendly. Zipcar relies on a number of different technologies, including mobile, web, telematics, radio-frequency identification (RFID), operational information administration systems, and phone and interactive voice response systems for support and customer service. In addition, there are teams responsible for the company’s security infrastructure, mobile app development, and auto maintenance to make sure Zipcar’s fleet of vehicles is ready for members. At the heart of Zipcar’s technologies is an operational adminis tration system. As a data-driven company, Zipcar relies heavily on infor mation to make company decisions and manage assets. The system enables the company to manage its physical assets—its vehicles—in many locations worldwide. The system provides data about car utiliza tion, when and how people are driving, specific locations, hours used, and miles driven. Using the data, analytics are performed that allow the company to optimize utilization levels. This type of information is valuable for making strategic decisions about supply and demand, including when and where to place cars, the models and types to use, and when to change them. The technology in the cars provides information that allows the company to understand how its cars are being used. Zipcar has created a telematics board for each vehicle with GPS and RFID, which supplies geographic, customer, and utilization information. Using transponders, the RFID technology works with a card reader physically placed on the car’s windshield. After the customer makes a reservation either on the web or via mobile device, the RFID card is used to enter and exit any Zipcar. This technology identifies the user and his or her car reser vation. Once the car is unlocked, the key is in the car attached to a tether on the steering column. The user will also find a toll pass (members pay for tolls) and a gas card (price of gas is included in the rental fee). Because of Zipcar’s technology, the keys can be left in the car without concern of theft. When a user enters or exits a car, hours, usage, and mileage are uploaded to a central computer via a wireless data link. However, for privacy purposes, the location of the vehicle is not tracked. In addition, all cars are equipped with a “kill” function, which allows the company to prevent theft. For security purposes, the car opens only to the designated user. With a mobile device, a user is able to unlock and lock the car and honk its horn, which helps determine a car’s location. Because 98% of Zipcar users have smart phones, mobile and web applications are integral to interfacing with customers. At the heart of Zipcar’s car sharing is a self-serve transaction that allows a user to find, reserve, and access a specific car at a specific location at a specific time. The information is then sent wirelessly to the car, and Zipcar members use their Zipcard to open the car door. Once the car is returned and locked, billing is finalized and information is made avail able to the member. It is rare that Zipsters interact directly with someone from the company because reservations happen via a mobile device or online. Providing top-notch customer service when something goes wrong re quires constant attention to innovative technology solutions. Dedicated phone systems and customer support systems are crucial for things like on-the-road issues. The Zipcar phone system identifies users who are calling, their reservations, and the cars they are driving, so that timely support and problem solving can happen quickly. Technology also supplies information about the vehicle’s service history, which helps with troubleshooting and service. As transportation needs continue to change, Zipcar is working to improve its technology base. The company remains committed to assessing consumer transportation and parking needs for business and personal use. Zipcar is focused on understanding and assessing trip-type needs, whether it is an errand for a few hours, an afternoon at the beach, or a business meeting. Using various technologies, the company has created a seamless experience for consumers who desire alternatives to car ownership. So, the next time you decide to reserve a Zipcar and drive to the beach for the day, you will have a strong support system thanks to the company’s focus on technology.
1. What type of data does Zipcar use to make decisions on behalf of its customers? Its operations? How does the data used to make customer decisions differ from the data used to make decisions related to operations? Discuss.
2. Discuss how Zipcar manages and deals with information security. What are some of the issues the company faces with regard to security?
3. What information does Zipcar use to manage its fleet? What information is utilized to decide which types of cars to purchase, how they will be used, and where they will be located? How might weather patterns or seasonality impact the types and number of cars the company purchases?
4. Discuss how Zipcar leverages technology to acquire new members. Based upon its segmentation of consumers, businesses, and college students, discuss the various technologies utilized to identify the relevant target audiences and the types of messages conveyed to each of them.
In: Economics
Section A:
1. Based on Ricardian's model insights, comment on the following
claims:
Firm discussion: "Low-tech countries cannot compete with developed
countries
A highly productive person. "
2. Specific factor model of international trade:
(A) State the economic questions it asks, key model assumptions,
and key forecasts.
Of the model.
(B) What is the definition of a particular factor in international
trade?
(C) Can you find an example of a real specific factor (this is
ours)
Lecture), may suffer or benefit when the country is opened
internationally
trade?
3. Consider a developing country (China) with two inputs, scarce
capital (K) and two inputs.
Abundant labor force (L). The country has two products, computer
(C) and desk (D).
Capital and labor. Computers are more capital intensive than
desks.
• When the relative price of computer and desk goes down (that is,
PC
PD
Decrease), how
Does it affect the purchasing power of capital and labor owners?
Please
Please explain clearly.
1
Section B
4. (Ricardo model: completely specialized case) Used in two
countries, domestic and foreign
One element for producing two products, shoes and computers, the
labor force. You can do your own country
One unit of labor produces shoes and two units of labor produce
computers. Foreigner
A country can produce shoes with a labor force of 2 units and a
computer with a labor force of 3 units.
Home country is blessed with a labor force of 200 units, but
foreign countries
We are blessed with a labor force of 300 units. Preference is the
same in the two countries
And it is written by the following utility function: U (S, C) = 1.2
ln S + ln C, where S
C represents shoe and computer consumption respectively.
(A) What should the relative price PS be in a closed economy
(closed economy without trade)?
PC
In your home country in equilibrium?
(B) Which countries have a comparative advantage in shoe production
and why? None
Can you predict which products Home will export by solving the
model numerically?
What will foreigners export if trade occurs?
(C) Draw a relative supply curve of the world using relative supply
S + S
∗
Horizontal C + C ∗
Axis and relative price PS
PC
On the vertical axis. In what range price both
Do you specialize in the country? What if the price is not in this
range?
(D) Here, we derive the relative demand function of the home
country (relative demand S).
C
As a function of relative price PS
PC
). The relative demand function of the world
Same figure as (b). Find Equilibrium Relative Price and Relative
Output
After the transaction. What do each country produce? (Note: Home
and
Foreigners have the same utility function, the world's relative
demand function
It is the same as your own country. )
(E) Is the equilibrium relative price PS?
PC
After higher or lower trade than a closed economy?
Draw a production potential frontier (PPF) and new consumption
potential
Frontier (CPF) after trade with your own country. Explain if you
are in your own country
Profit from trade.
(F) Do foreign countries benefit or lose from trade? Later draw PPF
and CPF
Deal with foreign countries to explain it clearly.
5. (Specific factor model) 2 products, 2 countries, 3 factors (L is
mobile)
K and T are specific factors, but two products are produced.
Capital (K) is
A specific factor for producing cloth, land (T) is a specific
factor for producing
food. Both sectors use the workforce as an input. How does
international trade affect profits?
And income distribution between factors? In particular,
(A) Suppose the global price of fabrics rises compared to Autarky
at Home.
Compared to that of food after international trade. How will this
transaction affect you?
Employment of labor in these two sectors? Use the labor demand
function diagram
In two sectors to explain it clearly.
(B) Suppose the global price of fabrics rises compared to Autarky
at Home.
Compared to food after international trade. How do transactions
affect purchases?
2
The power of the three elements of your country? Who will get it?
Who will lose? Please
Please explain clearly.
(C) Suppose the global price of fabrics rises compared to Autarky
at Home.
Compared to food after international trade. How do transactions
affect purchases?
The power of three foreign factors? Who will get it? Who will lose?
Please
Please explain clearly.
(D) What is the source of profits from international trade in this
case? Is it the whole
Are Trade Benefits Always Positive for Countries? Use clearly
labeled graphs
Production Possibility Frontier (PPF) and Consumption Possibility
Frontier (CPF)
For my country to explain why. (Compared to the closed economy at
home
The world price of cloth is higher than that of post-international
food. )
Section C
6. According to Atlas, the trade patterns between China and the
United States are very different.
The United States mainly exports services and high te
In: Economics
Stock Valuation Assignment (Fall 2017 Data)
The purpose of this analysis is to find an intrinsic value for Microsoft (MSFT) using the both the Constant Dividend Discount Model (DDM) and the Non-constant DDM. You will need to (1) estimate Beta in order to calculate the required return for MSFT; (2) estimate dividend growth rate; and (3) estimate future dividends.
Submit your Excel spreadsheet with all data and formulas so that your answers can be replicated. You may answer the questions on the spreadsheet. HOWEVER, WRAP YOUR TEXT!!! I do NOT want to see text running across 40 columns. Remember, Excel is not a word processor. Do a simple draft print to see if your output is in readable form. Follow instructions as written. NEATNESS AND ORGANIZATION MATTERS!
You are analyzing Microsoft to find an intrinsic value for Microsoft (MSFT) using the both the Constant Dividend Discount Model (DDM) and the Non-constant DDM. I have provided you with an Excel spreadsheet of monthly prices (121 months) from Sept 1, 2007 to Sept 1, 2017). These prices have already been adjusted for dividends. List dates and prices out on your spreadsheet in order to calculate monthly returns.
Using the prices provided, calculate the monthly returns for each of the stocks, where r = (Pt/Pt-1) – 1; which is the same as [(Pt-Pt-1)/ Pt-1] as I covered in the Lecture Video. PLEASE NOTE THAT THE DATA IS LISTED FROM SEPT 2007 TO SEPT 2017! SO BE CAREFUL WITH YOUR RETURN FORMULA! There are 121 months to calculate 120 monthly returns. You may post monthly returns as decimals to 6 places or percentages to 4 places. For example, average return for MSFT can be written as .009999 or .9999%.
(10 points)
At the bottom of the column for each stock calculate the Average Monthly Return (use AVERAGE() function) and the Standard Deviation [use STDEV.P()] population function NOT STDEV() sample function).
As a check, you should find your average returns to be: MSFT = 1.2310% and SPY = .6861%.
(5 points)
Calculate and Interpret the Correlation Coefficient (r1,2) between Microsoft (MSFT) and S&P 500 Index (SPY). (use CORREL() function). (5 points)
We can estimate the Beta for MSFT over the 120-month period by running a Regression of SPY returns on the x-axis (independent variable) and MSFT returns on the y-axis (dependent variable). The Beta is the SLOPE of the regression. To find Beta use the SLOPE function in Excel. Be careful use RETURNS NOT prices!
How does your estimate compare to the FinanceYahoo.com beta and the Value Line beta? What does Beta represent? (10 points)
Now, let’s check the stability of Beta. You may again use the SLOPE function in Excel, where SPY is independent & MSFT is dependent variable.
Estimate Beta over the first 60 monthly returns (5 years): October 1, 2007 to September 1, 2012.
Estimate Beta over the second 60 monthly returns (5 years): October 1, 2012 to September 1, 2017.
What is the beta for each period? Is there a substantial difference between the two Betas?
(5 points)
Given the information below, use the CAPM to estimate the required rate of return for MSFT. Round to 2 decimals, e.g., x.xx%, 1.23%
Return on the market portfolio (SPY) RSPY = 9.25% (based on 25 years of historical data); the risk free rate is Rf = 3.0% (based on L-T inflation rate of 2.0% & real return of 1.0%); USE MSFT beta estimate: b = 0.97
(10 points)
Based on past trends and ValueLine estimate, let’s assume MSFT will pay a dividend of $1.64 in 2018. Therefore, let’s assume that D1 = $1.64, because it will not be fully paid until the end of Year 2018. Let’s also assume that MSFT will grow its future dividends at a L-T constant rate of g = 6%. Assuming a required rate of return found in (7) above, estimate the current value of MSFT using the Constant Growth DDM. Assume that D1 = $1.64
(10 points)
Now, using the Value Line sheet, estimate the average growth rate of dividends for MSFT over the last 10 years, from 2007-2017? Round your growth estimate to 4 decimal places. [Hint: The Growth rate (g) can be calculated as CPT i on your calculator or in Excel as a TVM problem.
(5 points)
Two-stage Non-constant DDM: Now let’s assume that for the next four years MSFT will grow its dividends at the growth rate you estimated in (9) above. Assuming D1 = $1.64, what are the dividends for: D2 ; D3 ; D4; and D5 if they grow at the rate estimated in (9)? You may round each dividend estimate to the nearest penny.
(10 points)
Now, let’s assume that the dividend growth reverts back to a L-T sustainable growth rate = 6% after Year 5 to infinity. Estimate is D6 and P5.
(5 points)
Use the Non-constant growth DDM from the Stock Video Lecture (at 17:20) to estimate the current value of MSFT using the dividend information you found in (10) & (11) above; assume a L-T sustainable growth rate of g = 6% after Year 5; and the required rate of return found in (7). [HINT: You already have all the data, not much work left here….find the sum of the PV of the cash flows.]
(10 points)
Which of the two models do you think is more reasonable (Constant DDM or Non-constant DDM)? WHY?
(5 points)
What is the current market price of MSFT? Based on your analysis, would you recommend buying this stock at the current market price? Explain why or why not?
(10 points)
| MSFT Stock Valuation - Fall 2017 | ||
| September 1, 2007 to September 1, 2017 | ||
| Microsoft | S&P 500 Index | |
| Date | MSFT | SPY |
| 9/1/2007 | 23.005114 | 123.184921 |
| 10/1/2007 | 28.744678 | 125.448433 |
| 11/1/2007 | 26.238007 | 120.589432 |
| 12/1/2007 | 27.891703 | 118.602097 |
| 1/1/2008 | 25.541286 | 112.022667 |
| 2/1/2008 | 21.310514 | 109.127731 |
| 3/1/2008 | 22.321413 | 107.619057 |
| 4/1/2008 | 22.431522 | 113.306641 |
| 5/1/2008 | 22.274223 | 115.019432 |
| 6/1/2008 | 21.716801 | 104.881966 |
| 7/1/2008 | 20.303745 | 104.45945 |
| 8/1/2008 | 21.543118 | 106.073692 |
| 9/1/2008 | 21.153511 | 95.53141 |
| 10/1/2008 | 17.697933 | 80.212509 |
| 11/1/2008 | 16.025621 | 74.629189 |
| 12/1/2008 | 15.511801 | 74.753479 |
| 1/1/2009 | 13.644643 | 69.172134 |
| 2/1/2009 | 12.886605 | 61.739662 |
| 3/1/2009 | 14.758518 | 66.407921 |
| 4/1/2009 | 16.276951 | 73.527817 |
| 5/1/2009 | 16.783087 | 77.82576 |
| 6/1/2009 | 19.21818 | 77.337944 |
| 7/1/2009 | 19.01605 | 83.577255 |
| 8/1/2009 | 19.929657 | 86.664581 |
| 9/1/2009 | 20.911688 | 89.312035 |
| 10/1/2009 | 22.545919 | 88.012207 |
| 11/1/2009 | 23.911846 | 93.434395 |
| 12/1/2009 | 24.89135 | 94.709175 |
| 1/1/2010 | 23.013071 | 91.75856 |
| 2/1/2010 | 23.413229 | 94.620926 |
| 3/1/2010 | 24.031397 | 99.969772 |
| 4/1/2010 | 25.056971 | 101.934349 |
| 5/1/2010 | 21.167976 | 93.835182 |
| 6/1/2010 | 18.964071 | 88.558739 |
| 7/1/2010 | 21.271736 | 95.057457 |
| 8/1/2010 | 19.343184 | 90.781731 |
| 9/1/2010 | 20.291504 | 98.384964 |
| 10/1/2010 | 22.097773 | 102.690292 |
| 11/1/2010 | 20.929499 | 102.690292 |
| 12/1/2010 | 23.267279 | 108.982224 |
| 1/1/2011 | 23.117222 | 112.108025 |
| 2/1/2011 | 22.158522 | 116.00238 |
| 3/1/2011 | 21.291574 | 115.514496 |
| 4/1/2011 | 21.736027 | 119.37632 |
| 5/1/2011 | 20.972919 | 118.037544 |
| 6/1/2011 | 21.946026 | 115.473801 |
| 7/1/2011 | 23.127737 | 113.724846 |
| 8/1/2011 | 22.452477 | 107.472748 |
| 9/1/2011 | 21.141701 | 99.497154 |
| 10/1/2011 | 22.619667 | 110.927917 |
| 11/1/2011 | 21.727795 | 110.477135 |
| 12/1/2011 | 22.21661 | 110.927917 |
| 1/1/2012 | 25.271822 | 116.808311 |
| 2/1/2012 | 27.163143 | 121.878418 |
| 3/1/2012 | 27.789909 | 125.249596 |
| 4/1/2012 | 27.583172 | 124.958702 |
| 5/1/2012 | 25.1453 | 117.454208 |
| 6/1/2012 | 26.524225 | 121.590622 |
| 7/1/2012 | 25.553089 | 123.666451 |
| 8/1/2012 | 26.723654 | 126.764626 |
| 9/1/2012 | 25.975487 | 129.288025 |
| 10/1/2012 | 24.910635 | 127.612816 |
| 11/1/2012 | 23.234793 | 128.335098 |
| 12/1/2012 | 23.504921 | 128.569839 |
| 1/1/2013 | 24.156122 | 136.109879 |
| 2/1/2013 | 24.464123 | 137.846497 |
| 3/1/2013 | 25.385376 | 142.447144 |
| 4/1/2013 | 29.369312 | 145.82959 |
| 5/1/2013 | 30.966436 | 149.272614 |
| 6/1/2013 | 30.861908 | 146.505402 |
| 7/1/2013 | 28.44943 | 154.891617 |
| 8/1/2013 | 29.843309 | 150.246063 |
| 9/1/2013 | 29.94562 | 154.248947 |
| 10/1/2013 | 31.862221 | 162.17836 |
| 11/1/2013 | 34.309704 | 166.984924 |
| 12/1/2013 | 33.917126 | 170.389221 |
| 1/1/2014 | 34.30698 | 165.276016 |
| 2/1/2014 | 34.733093 | 172.79866 |
| 3/1/2014 | 37.441544 | 173.466476 |
| 4/1/2014 | 36.902618 | 175.442932 |
| 5/1/2014 | 37.39587 | 179.514313 |
| 6/1/2014 | 38.358791 | 182.346588 |
| 7/1/2014 | 39.701805 | 180.758041 |
| 8/1/2014 | 41.789921 | 187.891373 |
| 9/1/2014 | 42.911755 | 184.437057 |
| 10/1/2014 | 43.457882 | 189.66333 |
| 11/1/2014 | 44.253918 | 194.873749 |
| 12/1/2014 | 43.266247 | 193.312485 |
| 1/1/2015 | 37.63092 | 188.620041 |
| 2/1/2015 | 40.844452 | 199.221344 |
| 3/1/2015 | 38.142635 | 195.221054 |
| 4/1/2015 | 45.628563 | 198.020798 |
| 5/1/2015 | 43.958771 | 200.566574 |
| 6/1/2015 | 41.685722 | 195.579468 |
| 7/1/2015 | 44.093388 | 200.883865 |
| 8/1/2015 | 41.090885 | 190.107056 |
| 9/1/2015 | 42.065155 | 182.881134 |
| 10/1/2015 | 50.029591 | 200.431534 |
| 11/1/2015 | 51.654785 | 200.23967 |
| 12/1/2015 | 53.084164 | 195.614822 |
| 1/1/2016 | 52.711006 | 186.981628 |
| 2/1/2016 | 48.682812 | 186.827194 |
| 3/1/2016 | 53.224377 | 198.371201 |
| 4/1/2016 | 48.059025 | 200.180191 |
| 5/1/2016 | 51.075367 | 203.585556 |
| 6/1/2016 | 49.656723 | 203.236313 |
| 7/1/2016 | 55.003773 | 211.744019 |
| 8/1/2016 | 55.760704 | 211.997604 |
| 9/1/2016 | 56.244946 | 210.944336 |
| 10/1/2016 | 58.510365 | 208.334351 |
| 11/1/2016 | 58.842373 | 216.009033 |
| 12/1/2016 | 61.088055 | 219.096573 |
| 1/1/2017 | 63.555569 | 224.331726 |
| 2/1/2017 | 62.896912 | 233.146057 |
| 3/1/2017 | 65.137604 | 232.426315 |
| 4/1/2017 | 67.709076 | 235.754608 |
| 5/1/2017 | 69.073936 | 239.081802 |
| 6/1/2017 | 68.564697 | 239.438278 |
| 7/1/2017 | 72.314713 | 245.551392 |
| 8/1/2017 | 74.373741 | 246.267838 |
| 9/1/2017 | 73.870003 | 249.113724 |
In: Finance
Go through the case study and answer the questions that
follow.
Business process management (BPM) has dramatic business and
technology effects. It provides organizations with the ability to
save money, save time, and deliver value through real return on
investment (ROI). BPM as a concept boosts an enterprise’s ability
to stay competitive and remain agile in a constantly changing
global marketplace. Demand for Improved Business Processes After
several years of heavy investment in technology, many organizations
question the capability of IT functions, and the technology vendors
and consultants that support them, to deliver the benefits they
promise. They are wary of investing more in IT, yet place greater
demands on IT, and expect IT to respond faster. The demand for new
or improved business processes drives these requirements.
Improving customer service, bringing new products to market, and
reducing cost inefficiencies all push business processes and their
effective management to the top of the priority list. One aspect of
the response to these pressures on IT has been a change in the way
that organizations are looking to approach process automation.
Increasingly, CIOs are looking for a different way of improving
business processes, avoiding investment in large, expensive, and
risky new application projects that have so often led to
disappointment. Instead, they want to leverage the existing assets
and investment and concentrate their efforts on the automation of
processes across those assets. This new approach has been labeled
business process management (BPM), and is being addressed with a
collection of technologies that make up the BPM suite. What Is BPM?
BPM, both the software and the management practice, provides the
ability to model, manage, and optimize processes. BPM is about the
continuous comprehension and management of business processes that
interact with people and systems, both within and across
organizations.
It is based on the following assumptions:
• Business processes are ever-changing and developing.
• Processes are interrelated and interdependent.
• Processes must flow between multiple organizations and interested
parties.
• Processes interact with systems and people. Those people can be
employees, partners, customers, or suppliers.
©Al Tareeqah Management Studies - 2020 6
Successful deployment of a BPM suite can benefit both lines of
business and the IT department. For the organization as a whole,
BPM can ensure business process transparency and visibility, which
can lead to higher productivity, reduced errors, and tighter
compliance with legal requirements. This directly impacts an
organization’s ability to adapt to changes in the marketplace (e.g.
introduce new products), reduce operational costs, and improve
customer service. Intercai Mondiale, an independent agency,
conducted a survey on a random sampling of a leading BPM vendor’s
customer base and found that
▪ 100% reported increased productivity
▪ 95% improved quality of service
▪ 82% reduced operating costs
▪ 82% saw faster process cycle times
For the IT department, BPM can connect disparate systems, thereby
squeezing more value out of current investments. BPM allows IT to
future-proof infrastructure so that additions or changes to the
system do not require reinvention or significant changes to the
business processes. The service-oriented nature of such an
infrastructure allows quick development and deployment of new
applications and processes. This allows IT to be more responsive to
the changing demands of the organization.
Questions:
1. What in your understanding is BPM?
2. What are the assumptions behind BPM?
3. What are the reasons for BPM gaining importance?
In: Accounting
Today's buyers allot an ample amount of time for purchases, and most of them are keen to interact with salespeople.
True
False
Sarah is a salesperson who prefers contacting her sales leads before getting any information about them or their companies. Sarah uses _____ as a method of sales prospecting.
|
a. |
networking |
|
|
b. |
company records |
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|
c. |
cold calling |
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|
d. |
advertising inquiries |
|
|
e. |
centers of influence |
Which of the following technologies is a valuable tool for accumulating and updating prospect information on a regular basis?
|
a. |
A computer-integrated design system |
|
|
b. |
An event ticketing system |
|
|
c. |
An application programming interface |
|
|
d. |
An enterprise resource planning system |
|
|
e. |
A customer relationship management system |
Company records can be used for:
|
a. |
acquiring prospecting knowledge before sales presentations. |
|
|
b. |
analyzing and evaluating the results of prospecting activities. |
|
|
c. |
getting referrals from centers of influence. |
|
|
d. |
referring to contact details about the company's potential leads. |
|
|
e. |
contacting the company's previous customers in an attempt to win back business. |
FitterYou Inc., a company that manufactures health products, hosts an event at a local hotel to generate potential customers. The company invites approximately 120 prospects to the event through direct mails. At the event, the sales representatives of the company give presentations on the various products offered by the company. In this scenario, FitterYou Inc. is using _____ to generate sales leads.
|
a. |
a seminar |
|
|
b. |
an incentive program |
|
|
c. |
a trade show |
|
|
d. |
cold calling |
|
|
e. |
outbound telemarketing |
Who among the following would most likely be a sales lead for a company that manufactures toys?
|
a. |
Brad, a manager in a rival toy manufacturing company |
|
|
b. |
Darren, a salesperson who works in a company that manufactures baby care products |
|
|
c. |
Kristen, who works for an orphanage |
|
|
d. |
Reeva, who is a doctor at a children's hospital |
|
|
e. |
Nina, the mother of a high-school graduate |
Salespeople who do not regularly prospect are operating under the assumption that:
|
a. |
buyers are always well informed and do not rely on salespeople for information. |
|
|
b. |
the current business with existing customers will be sufficient to generate revenue even in the future. |
|
|
c. |
buyers prefer talking to the selling firm directly and not its salespeople. |
|
|
d. |
buying behavior does not remain constant. |
|
|
e. |
the prospecting process would require them to prepare and plan sales dialogues. |
Which of the following is true of assessment questions?
|
a. |
They are designed to be threatening and intimidating to a customer. |
|
|
b. |
They focus on seeking alternative solutions to existing problems. |
|
|
c. |
They focus on ascertaining the validity of a customer's complaint. |
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d. |
They mainly consist of closed-end questions and are used in the third stage of the ADAPT questioning system. |
|
|
e. |
They are designed to spark conversation that elicits factual information about a customer's current situation. |
The types of questions classified by the amount and specificity of information desired and those classified by strategic purpose are mutually exclusive.
True
False
Which of the following is a difference between open-end questions and closed-end questions?
|
a. |
Closed-end questions deliver richer and more expansive information than open-end questions. |
|
|
b. |
Open-end questions are directive forms of questioning, whereas closed-end questions are nondirective forms of questioning. |
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|
c. |
Open-end questions are best used for discovery and exploration, whereas closed-end questions are best used for clarification and confirmation. |
|
|
d. |
Open-end questions limit a customer's response to one or two words, whereas closed-end questions allow a customer to respond freely. |
|
|
e. |
Open-end questions are also known as dichotomous questions, whereas closed-end questions are also known as multiple-choice questions. |
Which of the following statements is true of pictures?
|
a. |
They eliminate the possibility of the misinterpretation of a message. |
|
|
b. |
They cannot be used to reinforce verbal messages. |
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|
c. |
They provide more credibility when combined with abstract words than with concrete expressions. |
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|
d. |
They are less memorable than their verbal counterparts. |
|
|
e. |
They enhance understanding and are easy to recall. |
Which of the following can improve sensing skills in listeners?
|
a. |
Reacting to emotional words |
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|
b. |
Taking notes |
|
|
c. |
Interrupting the speaker for clarification |
|
|
d. |
Avoiding eye contact |
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|
e. |
Evaluating a message prior to its completion |
A written sales proposal is likely to fail when _____.
|
a. |
customers know the selling companies |
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|
b. |
the material in the proposal matches the targeted prospect |
|
|
c. |
it assumes what is important to buyers instead of clarifying it first |
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|
d. |
it does not require buyers to interpret it |
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|
e. |
it does not have a poor layout |
_____ are referred to as complete self-contained sales presentations on paper, often accompanied by other verbal sales presentations before or after the delivery of these paper presentations.
|
a. |
Formula sales presentations |
|
|
b. |
Canned sales presentations |
|
|
c. |
Unsolicited sales proposals |
|
|
d. |
Written sales proposals |
|
|
e. |
Organized sales presentations |
Which of the following is a function of Section 5 of the sales dialogue template?
|
a. |
Linking a prospect's buying motives to specific benefits offered by salespeople |
|
|
b. |
Developing a statement of how a sales offering may add value to a prospect's business by meeting a need |
|
|
c. |
Getting salespeople to determine the objectives of their respective sales calls |
|
|
d. |
Addressing the critical first few minutes of a sales call |
|
|
e. |
Getting salespeople to identify key competitors and to specify their strengths and weaknesses |
Unless all the stages of the ADAPT process are completed, the customer value proposition will not contain enough detail to be useful.
True
False
In: Accounting
Problem 11-26 Close or Retain a Store [LO11-2]
Superior Markets, Inc., operates three stores in a large metropolitan area. A segmented absorption costing income statement for the company for the last quarter is given below:
| Superior Markets, Inc. Income Statement For the Quarter Ended September 30 |
||||||||||||
| Total | North Store |
South Store |
East Store |
|||||||||
| Sales | $ | 4,700,000 | $ | 940,000 | $ | 1,880,000 | $ | 1,880,000 | ||||
| Cost of goods sold | 2,585,000 | 580,000 | 971,000 | 1,034,000 | ||||||||
| Gross margin | 2,115,000 | 360,000 | 909,000 | 846,000 | ||||||||
| Selling and administrative expenses: | ||||||||||||
| Selling expenses | 851,000 | 248,400 | 323,500 | 279,100 | ||||||||
| Administrative expenses | 468,000 | 123,000 | 176,400 | 168,600 | ||||||||
| Total expenses | 1,319,000 | 371,400 | 499,900 | 447,700 | ||||||||
| Net operating income (loss) | $ | 796,000 | $ | (11,400 | ) | $ | 409,100 | $ | 398,300 | |||
The North Store has consistently shown losses over the past two years. For this reason, management is giving consideration to closing the store. The company has asked you to make a recommendation as to whether the store should be closed or kept open. The following additional information is available for your use:
The breakdown of the selling and administrative expenses that are shown above is as follows:
| Total | North Store |
South Store |
East Store |
|||||
| Selling expenses: | ||||||||
| Sales salaries | $ | 252,800 | $ | 60,600 | $ | 80,200 | $ | 112,000 |
| Direct advertising | 182,000 | 68,000 | 89,000 | 25,000 | ||||
| General advertising* | 70,500 | 14,100 | 28,200 | 28,200 | ||||
| Store rent | 281,000 | 86,000 | 105,000 | 90,000 | ||||
| Depreciation of store fixtures | 24,500 | 6,300 | 7,700 | 10,500 | ||||
| Delivery salaries | 26,100 | 8,700 | 8,700 | 8,700 | ||||
| Depreciation of delivery equipment |
14,100 | 4,700 | 4,700 | 4,700 | ||||
| Total selling expenses | $ | 851,000 | $ | 248,400 | $ | 323,500 | $ | 279,100 |
*Allocated on the basis of sales dollars.
| Total | North Store |
South Store |
East Store |
|||||
| Administrative expenses: | ||||||||
| Store managers' salaries | $ | 95,500 | $ | 29,500 | $ | 38,500 | $ | 27,500 |
| General office salaries* | 70,500 | 14,100 | 28,200 | 28,200 | ||||
| Insurance on fixtures and inventory | 42,000 | 12,600 | 17,500 | 11,900 | ||||
| Utilities | 75,765 | 26,365 | 21,860 | 27,540 | ||||
| Employment taxes | 66,735 | 16,935 | 23,340 | 26,460 | ||||
| General office—other* | 117,500 | 23,500 | 47,000 | 47,000 | ||||
| Total administrative expenses | $ | 468,000 | $ | 123,000 | $ | 176,400 | $ | 168,600 |
*Allocated on the basis of sales dollars.
The lease on the building housing the North Store can be broken with no penalty.
The fixtures being used in the North Store would be transferred to the other two stores if the North Store were closed.
The general manager of the North Store would be retained and transferred to another position in the company if the North Store were closed. She would be filling a position that would otherwise be filled by hiring a new employee at a salary of $13,100 per quarter. The general manager of the North Store would continue to earn her normal salary of $14,100 per quarter. All other managers and employees in the North store would be discharged.
The company has one delivery crew that serves all three stores. One delivery person could be discharged if the North Store were closed. This person’s salary is $5,700 per quarter. The delivery equipment would be distributed to the other stores. The equipment does not wear out through use, but does eventually become obsolete.
The company pays employment taxes equal to 15% of their employees' salaries.
One-third of the insurance in the North Store is on the store’s fixtures.
The “General office salaries” and “General office—other” relate to the overall management of Superior Markets, Inc. If the North Store were closed, one person in the general office could be discharged because of the decrease in overall workload. This person’s compensation is $7,050 per quarter.
Required:
1. How much employee salaries will the company avoid if it closes the North Store?
2. How much employment taxes will the company avoid if it closes the North Store?
3. What is the financial advantage (disadvantage) of closing the North Store?
4. Assuming that the North Store's floor space can’t be subleased, would you recommend closing the North Store?
5. Assume that the North Store's floor space can’t be subleased. However, let's introduce three more assumptions. First, assume that if the North Store were closed, one-fourth of its sales would transfer to the East Store, due to strong customer loyalty to Superior Markets. Second, assume that the East Store has enough capacity to handle the increased sales that would arise from closing the North Store. Third, assume that the increased sales in the East Store would yield the same gross margin as a percentage of sales as present sales in the East store. Given these new assumptions, what is the financial advantage (disadvantage) of closing the North Store?
How much employee salaries will the company avoid if it closes the North Store?
| Required 1 | |||
|
How much employment taxes will the company avoid if it closes the North Store?
| Required 2 | |||
|
What is the financial advantage (disadvantage) of closing the North Store? (Enter any "disadvantages" as a negative value.)
| Required 3 | |||
|
Requirement 5
Assume that the North Store's floor space can’t be subleased. However, let's introduce three more assumptions. First, assume that if the North Store were closed, one-fourth of its sales would transfer to the East Store, due to strong customer loyalty to Superior Markets. Second, assume that the East Store has enough capacity to handle the increased sales that would arise from closing the North Store. Third, assume that the increased sales in the East Store would yield the same gross margin as a percentage of sales as present sales in the East store. Given these new assumptions, what is the financial advantage (disadvantage) of closing the North Store? (Enter any "disadvantages" as a negative value.)
|
In: Accounting
Superior Markets, Inc., operates three stores in a large metropolitan area. A segmented absorption costing income statement for the company for the last quarter is given below:
| Superior Markets, Inc. Income Statement For the Quarter Ended September 30 |
||||||||||||
| Total | North Store |
South Store |
East Store |
|||||||||
| Sales | $ | 3,500,000 | $ | 780,000 | $ | 1,400,000 | $ | 1,320,000 | ||||
| Cost of goods sold | 1,925,000 | 450,000 | 749,000 | 726,000 | ||||||||
| Gross margin | 1,575,000 | 330,000 | 651,000 | 594,000 | ||||||||
| Selling and administrative expenses: | ||||||||||||
| Selling expenses | 827,000 | 236,400 | 317,500 | 273,100 | ||||||||
| Administrative expenses | 408,000 | 111,000 | 158,400 | 138,600 | ||||||||
| Total expenses | 1,235,000 | 347,400 | 475,900 | 411,700 | ||||||||
| Net operating income (loss) | $ | 340,000 | $ | (17,400 | ) | $ | 175,100 | $ | 182,300 | |||
The North Store has consistently shown losses over the past two years. For this reason, management is giving consideration to closing the store. The company has asked you to make a recommendation as to whether the store should be closed or kept open. The following additional information is available for your use:
The breakdown of the selling and administrative expenses that are shown above is as follows:
| Total | North Store |
South Store |
East Store |
|||||
| Selling expenses: | ||||||||
| Sales salaries | $ | 228,000 | $ | 62,600 | $ | 77,000 | $ | 88,400 |
| Direct advertising | 170,000 | 56,000 | 77,000 | 37,000 | ||||
| General advertising* | 52,500 | 11,700 | 21,000 | 19,800 | ||||
| Store rent | 325,000 | 90,000 | 125,000 | 110,000 | ||||
| Depreciation of store fixtures | 18,500 | 5,100 | 6,500 | 6,900 | ||||
| Delivery salaries | 22,500 | 7,500 | 7,500 | 7,500 | ||||
| Depreciation of delivery equipment |
10,500 | 3,500 | 3,500 | 3,500 | ||||
| Total selling expenses | $ | 827,000 | $ | 236,400 | $ | 317,500 | $ | 273,100 |
*Allocated on the basis of sales dollars.
| Total | North Store |
South Store |
East Store |
|||||
| Administrative expenses: | ||||||||
| Store managers' salaries | $ | 77,500 | $ | 23,500 | $ | 32,500 | $ | 21,500 |
| General office salaries* | 52,500 | 11,800 | 21,000 | 19,700 | ||||
| Insurance on fixtures and inventory | 30,000 | 9,000 | 11,500 | 9,500 | ||||
| Utilities | 103,425 | 31,390 | 37,700 | 34,335 | ||||
| Employment taxes | 57,075 | 15,810 | 20,700 | 20,565 | ||||
| General office—other* | 87,500 | 19,500 | 35,000 | 33,000 | ||||
| Total administrative expenses | $ | 408,000 | $ | 111,000 | $ | 158,400 | $ | 138,600 |
*Allocated on the basis of sales dollars.
The lease on the building housing the North Store can be broken with no penalty.
The fixtures being used in the North Store would be transferred to the other two stores if the North Store were closed.
The general manager of the North Store would be retained and transferred to another position in the company if the North Store were closed. She would be filling a position that would otherwise be filled by hiring a new employee at a salary of $10,800 per quarter. The general manager of the North Store would continue to earn her normal salary of $11,800 per quarter. All other managers and employees in the North store would be discharged.
The company has one delivery crew that serves all three stores. One delivery person could be discharged if the North Store were closed. This person’s salary is $4,500 per quarter. The delivery equipment would be distributed to the other stores. The equipment does not wear out through use, but does eventually become obsolete.
The company pays employment taxes equal to 15% of their employees' salaries.
One-third of the insurance in the North Store is on the store’s fixtures.
The “General office salaries” and “General office—other” relate to the overall management of Superior Markets, Inc. If the North Store were closed, one person in the general office could be discharged because of the decrease in overall workload. This person’s compensation is $5,900 per quarter.
Required:
1. How much employee salaries will the company avoid if it closes the North Store?
2. How much employment taxes will the company avoid if it closes the North Store?
3. What is the financial advantage (disadvantage) of closing the North Store?
4. Assuming that the North Store's floor space can’t be subleased, would you recommend closing the North Store?
5. Assume that the North Store's floor space can’t be subleased. However, let's introduce three more assumptions. First, assume that if the North Store were closed, one-fourth of its sales would transfer to the East Store, due to strong customer loyalty to Superior Markets. Second, assume that the East Store has enough capacity to handle the increased sales that would arise from closing the North Store. Third, assume that the increased sales in the East Store would yield the same gross margin as a percentage of sales as present sales in the East store. Given these new assumptions, what is the financial advantage (disadvantage) of closing the North Store?
How much employee salaries will the company avoid if it closes the North Store?
|
How much employment taxes will the company avoid if it closes the North Store?
What is the financial advantage (disadvantage) of closing the North Store? (Enter any "disadvantages" as a negative value.)
Assume that the North Store's floor space can’t be subleased. However, let's introduce three more assumptions. First, assume that if the North Store were closed, one-fourth of its sales would transfer to the East Store, due to strong customer loyalty to Superior Markets. Second, assume that the East Store has enough capacity to handle the increased sales that would arise from closing the North Store. Third, assume that the increased sales in the East Store would yield the same gross margin as a percentage of sales as present sales in the East store. Given these new assumptions, what is the financial advantage (disadvantage) of closing the North Store? (Enter any "disadvantages" as a negative value.) Show less
|
In: Accounting