Customer service, social media, and innovation strategies are particularly important to managers today. We described specific ways companies can pursue these strategies. Your task is to pick customer service, e-business, or innovation and find one example for each of the specific approaches in that category. For instance, if you choose customer service, find an example of (a) giving customers what they want, (b) communicating effectively with them, and (c) providing employees with customer service training. Write a report describing your examples.
In: Operations Management
McDonald’s is one of the known fast food organizations around the world. Its corporate culture emphasizes human resource development while achieving high levels of efficiency, which have been achieved thorough adopting innovations in almost everything the organization does.
In: Operations Management
TRUE OR FALSE QUESTIONS
In: Operations Management
Case study title: “Managerial accounting in times of crisis”
The Coronavirus (COVID19) pandemic defined as global health crisis that consider being a great challenge since World War Two. In December 2019, the COVID19 phenomena appeared in a seafood market, Wuhan – China, while registered as a new disease officially on 7th of January 2020 (WHO, 2020)1 . Countries all over the world are battling with the spread of COVID19 through enormous amount of testing kits, mandate/by-choice quarantine of citizen and cancelling large events all over the world (WHO, 2020). Constantly, the battle against the COVID19 stressing all the resources of the countries. In other words, its pandemic goes beyond more than a global health crisis, it influence the social, educational, economic and political dimensions in the world, and creates related crisis in the future that require years to recover (UN, 2020)2 . Many of our great cities and communities are deserted as people stay indoors either by choice or government order, social life changed dramatically, shops theatres and restaurants closed during the pandemic. Assume you are a managerial accountant in a small and medium-sized perfume production company in Doha, which was established five years ago. In the current economic situation, the company is facing some financial challenges. The company's CEO held a meeting with you to discuss ways out of that crisis so that the company could survive and even compete under the current circumstances.
Discuss the various activities that the managerial accountant may be assigned to in the company in order to help the CEO make rational decisions under the current circumstances.
In: Accounting
Dell technologies agreed on a $63bn acquisition of EMC Corporation in 2016. It was one of the largest tech deals in history. The merger makes Dell Technologies the leading provider of storage systems, second in servers, and third in PCs. Consider the press release below: “ AUSTIN, TEXAS , SEPTEMBER 7, 2016 - Dell Technologies today announced completion of the acquisition of EMC Corporation, creating a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset, information. This combination creates a $74 billion market leader with an expansive technology portfolio that solves complex problems for customers in the industry’s fast-growing areas of hybrid cloud, software-defined data center, converged infrastructure, platform-as-a-service, data analytics, mobility and cybersecurity. Dell Technologies serves 98 percent of the Fortune 500 and comprises several market leading businesses. The two largest, and most well-known, are the Dell client solutions business and the Dell EMC infrastructure solutions business – both of which are supported by Dell EMC Services. In addition, Dell Technologies contains Boomi, Pivotal, RSA, SecureWorks, Virtustream and VMware. This unique structure combines the focus and innovation of a startup with the global scale and service of a large enterprise. Dell Technologies’ scale will enable it to deliver more innovation and investment in R&D, sales and marketing, services and support and deliver more efficient and cost-effective solutions for customers. Furthermore, while the company will publically report its financial results, it is privately controlled, enabling it to better focus investments on its customer and partner ecosystem over the long term. Michael Dell, chairman and CEO of Dell Technologies, said, "We are at the dawn of the next industrial revolution. Our world is becoming more intelligent and more connected by the minute, and ultimately will become intertwined with a vast Internet of Things, paving the way for our customers to do incredible things. This is why we created Dell Technologies. We have the products, services, talent and global scale to be a catalyst for change and guide customers, large and small, on their digital journey." Dell Technologies blends Dell’s go-to-market strength with small business and mid-market customers and EMC’s strength with large enterprises and stands as a market leader in many of the most important and high-growth areas of the $2 trillion information technology market, including positions as a “Leader” in 20 Gartner Magic Quadrants and a portfolio of more than 20,000 patents and applications. Jamie Dimon, Chairman and CEO, JPMorgan Chase, commented, “Financial services is one of the first-movers in embracing technology to better serve our customers, and the next wave of digitalization continues a trend that’s been occurring my whole lifetime. As one of the world’s biggest users of Dell and EMC, we spend approximately $9 billion a year on technology, including infrastructure as well as cloud computing, big data analytics and cybersecurity. We make sure we spend wisely and select our partners very carefully. I’ve known Michael Dell for 30 years. He’s top notch, ethical, and deeply cares about everyone he works with – both internally at his company and across the industry. I'm thrilled for Michael and the new company, and we are eager to see everything they create in the future.” Marc Benioff, Chairman and CEO, Salesforce, added, “Salesforce’s partnership with Dell and EMC has been instrumental in pushing innovation across the industry. Michael is an incredible visionary and one of the most important leaders in our industry. He has been an amazing partner contributing to our success. Now with Dell Technologies, he is once again reshaping the technology industry." Tim McGrath, President and CEO of PC Connection, Inc., commented, “Our relationship with Dell has grown tremendously in the past six-plus years. Along with being recognized as a Dell Partner of the Year in both 2014 and 2015, the business has grown significantly. As partners of Dell, EMC, VMware and RSA, we are able to provide customers with innovative, value driven, and secure end-to-end IT solutions. With the combination of the Dell Technologies family of businesses, PC Connection, Inc. is expanding its capabilities offering an ever broadening comprehensive portfolio to our customers. We look forward to strengthening our partnership with Dell Technologies to ensure that our customers have the technical support, guidance, and product selection needed to help solve their business challenges with IT.” Source: https://www.emc.com/about/news/press/2016/20160907-01.htm
Question You are required to write a report by conducting a research on the above deal from its initial inception to completion, by relating the elements of mergers and acquisitions and by paying particular attention to the following:
(i) Synergies and expected gains from the acquisition;
(ii) The potential motives of, and the investment strategy of Dell in this acquisition
(iii) Your observations on why EMC Corporation is ready for this acquisition; (iv) Current consequences of Dell Inc and its market position?
(v) Shareholders’ position of Dell Inc.
In: Finance
Bruzzone industries decided to construct a new plant and began construction on January 1, 2010 and complete construction on January 1, 2012, Assume bruzzone has a weighted average interest rate on their debt of 14% and that total actually interest paid on all existing debt each December 31 is $700,000. Bruzzone had the following expenditures related to the construction.
January 1, 2010 $2,600,000
July 1, 2010 $1,000,000
April 1, 2011 $800,000
What amount of interest will be capitalized for the year 2010?
a) $112,000
b) $434,000
c)$504,000
d) $588,000
e)616,000
f) $658,000
g) 700,000
Assume the amount of interest capitilized during 2010 was $500,000. What amount of interest will be capitalized for the year 2011?
a) $112,000
b) $434,000
c)$504,000
d) $588,000
e)616,000
f) $658,000
g) 700,000
In: Accounting
part a
calculate the sample autocorrelation function and provide an interpretation
part b
construct an individual control chart with the standard deviation estimated using the moving range method. how would ypu interpret the chart? are ypu comfortable with this interpretation?
data
2048, 2025, 2017, 1995, 1983, 1943, 1940, 1947, 1972, 1983, 1935, 1948, 1966, 1954, 1970, 2039, 2015, 2021, 2010, 2012, 2003, 1979, 2006, 2042, 2000, 2002, 2010, 1975, 1983, 2021, 2051, 2056, 2018, 2030, 2023, 2036, 2019, 2000, 1986, 1952, 1988, 2016, 2002, 2004, 2018, 2002, 1967, 1994, 2001, 2013, 2016, 2019, 2036, 2015, 2032, 2016, 2000, 1988, 2010, 2015, 2029, 2016, 2010, 2000, 2009, 1990, 1986, 1947, 1958, 1983, 2010, 2000, 2015, 2032
In: Statistics and Probability
In: Accounting
On February 1, 2010, Marcos Contractors agreed to construct a building at a contract price of $3,000,000. Marcos estimated total construction costs would be $2,000,000 and the project would be finished in 2012. Information relating to the costs and billings for this contract is as follows:
? 2010?? 2011?? 2012?
Total costs incurred to date?$ 750,000?$1,320,000?$2,300,000
Estimated costs to complete?1,250,000? 880,000?-0-
Customer billings to date?1,100,000? 2,000,000?3,000,000
Collections to date?1,000,000? 1,750,000?2,950,000
Instructions
1. Fill in the correct amounts on the following schedule. For percentage-of-completion and for completed-contract accounting, show the gross profit that should be recorded for 2010, 2011, and 2012.
2. Prepare all entries for 2010, 2011, and 2012 for Marco.
3. Prepare Statement of Financial Position ends of 2010, 2012 and 2011(if any) under Percentage of-completion-method, completed-contract method.
In: Accounting
Discussion: Change & amp; Innovation in Nursing Creating Innovative Models of Clinical Nursing Education Innovation leads to change, and that change leads to improvements in care, service, quality, and professionalism. Real improvements in quality, care, and services come from effective, insightful change and positive innovation that is derived from people who are prepared to take the lead and act on their ideas. It is not suggested that every change is positive or good. Clearly change for change's sake or change that is ill-conceived or poorly planned can have negative consequences. However, change, facilitated or driven by clinical leaders, people, being innovative that leads to improvements in quality, care, and services is considered valuable and essential. Clinical leaders are the health professionals best placed to lead change in practice and suggest innovations that impact positively on clinical quality. Innovation can also mean bringing into existence something new that can be sustained, and which has some value or utility. In effect, innovation results in a breakthrough of some sort. The problem and need for change Although nursing care has changed significantly over the past 30 years, methods to clinically train nursing students have not. The traditional model of clinical nursing education, where a faculty member oversees a group of six to eight students on an acute care unit for a 4- to 8-hour shift, provides a haphazard approach to learning. A need exists to add innovative ways to effectively train more nursing students to better prepare them for today’s health care environment. Using a change framework, seven approaches to clinical nursing education were created through academic-practice partnerships. These approaches may increase the effectiveness and efficiency of the clinical nursing education system. For that change to be successful, one must undertake a series of eight thoughtful steps. The first two steps set the stage for change to occur and include creating a sense of urgency and establishing a group of people to guide the change process. The next step creates a vision for change. The next four steps involve making change happen and include communicating the vision, empowering others to lead change, acknowledging short-term wins, and perseverance. The final step targets ways to make change last. These eight steps can provide a solid framework for implementing clinical nursing education effort Rationale for change This innovation includes a call to redesign the nursing educational system to better meet the demands of the current and future nursing practice environment. This redesign includes increasing nursing students’ community-based experiences and exposing students to complex health care issues, such as those found in long-term care settings. Research question With significant changes in nursing practice, what are the best innovative ways to train futures nurses to match the 21st a century and beyond.
please can someone help me with a response this post
In: Nursing