Pleasanton Studios Kersten Brown, the CEO of Pleasanton Studios,
is having a tough week – all three of her top management level
employees have dropped in with problems. One executive is making
questionable decisions, another is threatening to quit, and the
third is reporting losses (again). Kersten is hoping to find simple
answers to all her difficulties. She is asking you (her accountant)
for some advice on how to proceed. Pleasanton Studios owns and
operates three decentralized divisions: Entertainment, Streaming,
and Parks. Pleasanton Studios has a decentralized organizational
structure, where each division is run as an investment center.
Division managers meet with the CEO at least once annually to
review their performance, where each division manager’s performance
is measured by their division’s return on investment (ROI). The
division manager then receives a bonus equal to 10% of their base
salary for every ROI percentage point above the cost of capital.
The Entertainment division manager, John Freeman, was the first to
knock on Kersten’s door this morning. Entertainment, Pleasanton
Studios’ first endeavor, produces movies for the big screen.
Entertainment has been in operation since 1965. Last month, John
had mentioned a proposal to build a new animation studio. The build
would cost $4,910,000 with an estimated life of 20 years and no
salvage value and would allow Entertainment to start producing
animated movies. Animated movies were projected to bring in an
additional $1,210,000 in revenues each year, but would increase
annual production costs by $574,000. John had dropped in to let
Kersten know he had decided not to move forward with the animation
studio. This surprised Kersten – her quick mental calculation
indicated that the studio would have a payback period of 8 years,
much shorter than the expected life of the studio. Not entirely
sure that her quick assessment was valid, Kersten needed to check
with her accountant on the matter. Next to Kersten’s door was the
manager of Streaming, which produces short-form (30 minute to one
hour) episodes in addition to streaming the movies developed by
Entertainment. Customers then buy subscriptions to the service. Run
by division manager Reyna Imanah, Streaming was introduced in 2016
and has increased subscriptions by 20% every year since. Reyna’s
complaint was that, based on the current bonus payout schedule,
John Freeman’s bonus last year was significantly higher than hers.
She points to the increasing subscription rates at Streaming, and
says that her division is being punished for having opened so
recently (her division’s facilities are much more recent than those
in Entertainment). She currently has an employment offer from
another company at the same base pay rate, and stated that she will
accept this offer unless she feels her performance is being
appropriately acknowledged and compensated. Kersten needs to look
at the relative performance across divisions to determine how to
proceed with Reyna. Pleasanton Parks is a theme park based on the
movies from Entertainment and the series from Streaming. For many
years, it was a popular year-round destination, with characters,
rides, and a hotel. This park has lost popularity in recent years,
and has been ‘in the red’ for the past two years. If the park is
not profitable this year, you will need to decide whether to
permanently close that division. Included in the ‘Fixed COGS’ for
Parks is an annual $1,650,000 mortgage payment on the land and
buildings for the park, which would still need to be paid (as a
corporate level cost) if the park is closed and that segment is
removed from the financial statements. Incidentally, you recently
had a conversation with a Marriott Hotels executive, who would like
to expand into the area. If you decided to close Parks, you are
fairly certain that you could lease the hotel facilities to
Marriott for $650,000 annually. A partial report of this year’s
financial results for Pleasanton Studios can be found in Table 1
below. The ‘Selling and admin costs’ listed in Table 1 are directly
incurred by each division, and are determined at the beginning of
each year (that is, they do not change with increased/decreased
production). In addition to the divisional information above, there
are $2,000,000 in corporate costs that are currently allocated
evenly between the three divisions. These costs are primarily due
to employee benefits costs, which are billed at the corporate
level. If the Parks division is closed, the decreased employee base
would reduce allocated corporate costs by $500,000. Pleasanton
Studios has a cost of capital of 12 percent (and Kersten uses the
cost of capital as their required rate of return) and are subject
to 32% income taxes. Before she can make any decisions, Kersten
needs to evaluate this year’s performance results. She sets off to
see you, the company’s accountant, for answers.
|
Experience
|
Streaming
|
Parks
|
|
Revenues
|
$54,583,520
|
$30,184,570
|
$7,564,270
|
|
Fixed COGS
|
$3,356,850
|
$4,074,530
|
$3,159,430
|
|
Variable COGS
|
$40,257,310
|
$22,020,695
|
$3,698,928
|
|
# of customers
|
15,264,200
|
1,420,060
|
30,240
|
|
# of employees
|
11,562
|
1,954
|
1,378
|
|
Average net operating assets
|
$29,014,000
|
$19,252,000
|
$420,000
|
|
Selling and admin costs
|
$3,259,520
|
$944,620
|
$231,900
|
Required: Write your response in the form of a 1-2 page memo to
Kersten Brown, from the perspective of the company accountant. Be
sure to include all the financial analyses to support your
conclusions, clearly showing your calculations, at the end of the
memo or attached in a separate document. Be sure to address the
following points in your memo.
a. Evaluate this year’s performance results for the three
divisions. Your financial analysis should include a segmented
income statement for Pleasanton Studios, as well as the current
annual ROI, residual income and EVA for the three divisions.
b. Evaluate Entertainment’s decision not to invest in the new
animation studio (i.e., was the decision appropriate and in the
best interests of Pleasanton Studios), including the appropriate
financial analyses to support your evaluation.
c. Evaluate the validity of Reyna Imanah’s complaint regarding
her evaluated performance. Explain why it is (or is not valid), and
what further information would be necessary.
d. Provide a recommendation on whether to close the Parks
division, including all necessary financial analyses.