There are seven major methods to overcoming resistance to change: (1) develop a positive trust climate for change, (2) plan the change, (3) clearly state why the change is needed and how it will affect employees, (4) create a win-win situation, (5) involve employees, (6) provide support and evaluation, (7) and create urgency. Think of a situation where you would like to implement a major change with a group of individuals you work with. How would you utilize one or more of these methods to overcome resistance to your change?

​Co-browsing refers to the ability to have a contact center agent and customer jointly navigate an application on a real time basis through the web. A study of businesses indicates that 88 of 126 ​co-browsing organizations use​ skills-based routing to match the caller with the right​ agent, whereas 61of 180 ​non-co-browsing organizations use​ skills-based routing to match the caller with the right agent.

a. At the0.01 level of​ significance, is there evidence of a difference between​ co-browsing organizations and​ non-co-browsing organizations in the proportion that use​ skills-based routing to match the caller with the right​ agent? Let π1represent the proportion of​ co-browsing organizations, and let π2 represent the proportion of​ non-co-browsing organizations. What are the null and alternative hypotheses to​ test?

calculate the test statistic

x2stat =

What is the critical value for .01

x2 .01 =

b. The p-value =

b. An earlier​ Z-test for the difference between two proportions in parts​ (a) and​ (b) resulted in a test statistic of ZSTAT=6.19 against critical values of −2.33 and 2.33 with a​ p-value of .000. Compare the results of​ (b) and​ (c) to the results of the​ Z-test.

after getting into a motorcycle accident, dave briefly lost consciousness. when the paramedics arrive, they begin asking him questions. dave knows his name, the date, and how he got there. he also remembers every childhood experience he is asked about. when given a list of seven digits to remember for 15 seconds, dave has no trouble recalling them. so far, the paramedics are relieved. after waiting 15 minutes, the paramedics ask dave if they can run the tests again. Dave replies "what tests"? you haven't run any tests. based on this information, what aspects of daves memory are working and which are not?

How would you decide between two capital project choices if the different analysis methods (NPV, IRR, etc.) were pointing to different options? What are the relative strengths and weaknesses of each? Original posts should contain a minimum of 120 words, and at least one response with a minimum of 40 words should be made to a classmate's post.

1. Suppose there are two countries: Japan and the United States, producing two goods, x- ray machines (x) and yucca plants (y). The following table shows the amount of labor inputs needed to make one unit of output of each of the two commodities in each of the two countries. Suppose Japan has 48 million workers and the United States has 24 million workers.

a.) (6 points) Graph the production possibility frontier (PPF) for each country. Which country has the comparative advantage in producing x-ray machines?

Number of Components Inspection Time 31 83 14 49 8 30 17 60 15 50 10 41 23 72 43 98 6 23 12 41 20 63 9 26 31 80 13 49 12 30 20 62 18 52 18 60 24 72 45 101 16 58 14 44 20 67 12 46 22 69 A lead inspector at ElectroTech, an electronics assembly shop, wants to convince management that it takes longer, on a per-component basis, to inspect large devices with many components than it does to inspect small devices because it is difficult to keep track of which components have already been inspected. To prove her point, she has collected data on the inspection time (Time in seconds) and the number of components per device (Components) from the last 25 devices. A portion of the data is shown in the accompanying table. Estimate the linear, quadratic, and cubic regression models. Report the Adjusted R2 for each model. (Round answers to 4 decimal places.) Which model has the best fit? Cubic model Quadratic model Linear model Use the best model to predict the time required to inspect a device with 38 components. (Round coefficient estimates to at least 4 decimal places and final answer to 2 decimal places.) seconds

Question 3 (5 + 5 + 4 = 14 Marks)
a. Match FIVE of the 11 audit sampling terms (1-11) with the five definitions
provided below in items (i-v):
1. attributes sampling
2. block sample selection
3. haphazard sample selection
4. non-statistical sampling
5. probability proportional to size
6. random selection
7. representative sample
8. sampling distribution
9. statistical sampling
10. stratified sampling
11. systematic sample selection
i the use of mathematical measurement techniques to calculate formal
statistical results and quantify sampling risk.
ii a statistical, probabilistic method of sample evaluation that results in an
estimate of the proportion of items in a population containing a characteristic
of interest.
iii a non-probabilistic method of sample selection in which items are chosen
without regard to their size, source, or other distinguishing characteristics.
iv a method of sampling in which all the elements in the total population are
divided into two or more subpopulations that are independently tested and
statistically measured.
v a sample in which every possible combination of items in the population has
an equal chance of constituting the sample.
Required:
State the above individual definition (i to v) is defined as which audit sampling item?

Suggested Answer for part a:
Click or tap here to enter text.

b. Describe the audit risk model and the interrelationships of its components. Which
components of the audit risk model can be controlled by the auditor?
Suggested Answer for part b:
Click or tap here to enter text.

BUACC5935 Auditing and Assurance Services Semester 2 2020

Page 7 of 10

c. Outline the difference between tests of control and substantive tests and give an
example of a substantive test.

Neurology Case scenario.

Bystanders found a 28-year-old, unhelmeted, male prone and unconscious after he had lost control of his motorcycle and went off the road. He was brought to the Emergency Department via ambulance intubated. The physical examination revealed a GCS of 3T, 4 mm bilaterally fixed pupils, negative corneal response, right parietal cephalohematoma, and cerebral spinal fluid (CSF) otorrhea on the right. CT of the head showed subarachnoid hemorrhage with left frontal and temporal subdural hemorrhage, effacement of the suprasellar cistern, and effacement of the 3^rd and 4^th ventricle. He also sustained a frontal base fracture.

1. Develop a plan of care for this patient. with Two (2) actual problems and One (1) potential problem.

A customer has an unsecured overdraft facility of $10 000 with an exposure of $11 000 and a mortgage of $400 000 on a house with an outstanding amount of $397500. The customer applies for increased overdraft facilities. Internal bank records indicate that frequent excesses occur on the existing overdraft and the mortgage bond in the personal name of the owner is two months in arrears. Further investigations prove that the customer lost an arm in an accident and is not able to continue with his previous career.

Question
Which one of the following persons within the bank would be able to provide the best advice about future prospects of the customer:

a. Insolvency practitioner

b. Credit specialist advisor

c. Trust advisor

d. Financial planning advisor

e. Health services advisor

1. T F The number of defects on a product produced by a process is distributed as a Poisson distribution.

2. T F For large binomially distributed populations and small samples you can use sampling without replacement

3. T F Given a triangular distribution with minimum 2, maximum 8 and mode 7, the probability of being smaller than 7 is greater than 60%

4. T F The hypergeometric distribution describes sampling without replacement

5. T F The relative frequency of a value is the proportion of times the value occurs.

6. T F The permutation of n numbers is always smaller than the combination of the same n numbers, taken the same number of times

7. T F The intersection of two events is greater than zero when they are mutually exclusive

8. T F The probability of rolling a 6 with a fair six sided die is 1/6.

9. T F The product of the probability of two independent events is called conditional probability.

10. T F When we use both a beta and a triangular distribution to represent a variable, the probability of a low value will always be grater with the triangular distribution