MANUTAN INTERNATIONAL MAIL ORDER EUROPEAN SUCCESS

Manutan International S.A. is a specialist mail-order business providing industrial and offi ce equipment and supplies to the business-to-business, collective, and public sectors. Based in France, Manutan has built up a pan-European network of 24 subsidiaries in 20 countries, from Portugal to Russia and from Sweden to Italy. Manutan also has a strong online presence with 18 e-commerce websites and a workforce of around 1,500 staff . Manutan’s more than 200 catalogues feature over 200,000 items and serve more than 600,000 customers throughout Europe. While mail-order houses had been in operation in France for many years, they have tended to focus primarily on the consumer market. In 1966, however, André Guichard, joined by son Jean-Pierre, set up a company dedicated to providing mail-order services to the business sector. Th e company’s major innovation was in its choice of goods, that of industrial equipment, especially materials handling equipment. Manutan quickly recognized the potential of entering other European markets. Th e company’s fi rst choice was the United Kingdom, where, as in France in the 1960s, the market for mail-order materials handling, lift ing, and storage equipment was more or less non-existent. Manutan’s success in the United Kingdom led it to quickly move into a large number of new foreign markets aft er 1974. Manutan focused on its mail-order operations until the early 2000s. In 2001, however, the company expanded and established a presence on the Internet, launching its fi rst e-commerce-enabled website. Th at site later provided the platform for the rollout of 18 websites targeting each of the company’s markets. By 2005, the company had posted more than €1 million in sales through its e-commerce sites. During the recent global fi nancial crisis, Manutan made a strategic decision not to cut its marketing and commercial investments. On the contrary, Manutan maintained its promotional expenditure, and refocused part of its staff on direct selling, thereby increasing the multi-channel contact with their customers. Th is strategic insight seems to have paid off : the company recorded revenues of €563 million during the 2010 fi nancial year, an increase of 15.2% over the previous year.

3. Suppose the customer satisfaction survey included a question on the overall quality of Manutan measured on a scale from 0 to 10 where higher numbers indicate greater quality. Company managers monitor the fi gures from year to year to help determine whether Manutan is improving customers’ perceptions of its quality. Suppose random samples of the responses from 2011 customers and 2012 customers are taken and analysed on this question, and the following Minitab analysis of the data results. Help managers interpret this analysis so that comparisons can be made between 2011 and 2012. Discuss the samples, the statistics, and the conclusions.

Wang Yee is a manufacturer. The following balances were extracted from his books on 31
January 2010.
$
Inventories (stocks) 1 February 2009

Additional information:
1 Inventories (stocks) at 31 January 2010 were valued as follows:

Raw materials 16 250

Work in progress 18 780

Finished goods 32 500

2 At 31 January 2010

Direct factory wages, $1 120, were accrued.

Sundry office expenses, $630, were prepaid.

3 Rent is to be apportioned on the basis of area occupied. Three fifths of the area is occupied by

the factory and two fifths by the offices.

4 Depreciation is charged on plant and machinery at 20% per annum using the diminishing

(reducing) balance method.

5 Office equipment is depreciated using the straight-line method at 20% on cost. Office equipment, $24 000, was purchased on 31 July 2006.

Additional office equipment, $6 000, was purchased on 30 September 2009.

No other changes in non-current (fixed) assets occurred in the year ended 31 January 2010.

Depreciation is calculated for the time assets are held in the business.

6 The provision for doubtful debts is to be maintained at 4% of trade receivables (debtors).

REQUIRED

(a) Prepare the manufacturing account of Wang Yee for the year ended 31 January 2010. Show

clearly the cost of raw materials consumed, prime cost and cost of production.

(b) Prepare the income statement (trading and profit and loss accounts) of Wang Yee for the year

ended 31 January 2010.

(c) Prepare the Statement of financial position of Wang Yee at 31 January 2010.

1. Using the unemployment data provided, investigate the association between the male unemployment rate in 2007 and 2010 for a sample of 52 countries. (If you use EXCEL please show me how you solved this please - it would be great help to see the steps) Thank you!

Find a regression model predicting the 2010 rate from the 2007 rate for the sample of 52 countries . State in simple language what the model says.

2010 Index = ___________ + _____________________ x 2007 Index (Round to two decimal places as needed.)

State in simple language what the model says. Select the correct choice below and fill in the answer box to complete your choice.

(Round to two decimal places as needed.)

0 A. For each 1% increase in the 2007 rate, the 2010 rate increased by ____________

0 B. The 2010 rate increased by______________________ per year.

0 C. The 2007 rate increased by _______________per year.

0 D. For each 1% increase in the 2010 rate, the 2007 rate increased by ___________________

Determine the test statistic. t = ____________ (Round to two decimal places as needed.)

Determine the P-value. P-value = _____________ (Round to three decimal places as needed.)

Make a conclusion.

Since the P-value is (1) ________________ the significance level, a, (2)_____________________ the null hypothesis.

The association (3) ______________significant

(1)      0 less than                       

          0 greater than

      (2)      0 do not reject

                0 reject

    (3)     0 is

   0 is not

1. Using a new drug developed by a pharmaceutical firm briefly outline, from the public and private perspectives, the costs and benefits of patent protection.

2.Show how there can be excessive investment undertaken if a number of pharmaceutical companies are researching and trying to develop the same innovation. How can the negative impact of patent races be reduced?

1: [50] Referring to Myers's article, there is a quote from Stu Card on page 52.This represents 1998’s reality and vision for HCI research. Do you think that this vision explains innovation and research in HCI 1998-2017? Research this question and present your research in 1-2 pages of single-spaced paragraphs.

15. Comment critically (take a position whether the statement is correct, incorrect or partially correct and support your position based on facts acquired in the course—not based on personal opinion): ‘Even though population increase takes place and economic prosperity increases, innovation in agriculture and reliance on market mechanism will assure availability of food for all.”

Since the onset of Covid-19 in the United States a significant amount of attention has been paid to nurses. Some nurses work in union situations and others do not. Some nurses have been fired because of their activities, and others have been disciplined for speaking to the media, or refusing to work in situations they feel are unsafe for them. Discuss your thoughts on belonging to a union and if the decision were to strike, how would you balance your duty to care as outlined in the Code of Ethics for Nurses with interpretive statements, and the recommendations of leadership to strike or take collective action? Hoping to gain some insight from someone that has experience with nursing unions.

Based on the liquidity ratios, how would you describe Burlington Company's short-term cash situation?

What has happened to the Burlington Company efficiency ratios between 2009 and 2010? What does that tell you about the company's inventory levels? About the company's efficient use of assets?

Have the company's profitability ratios improved? What may have caused this?

Can someone please answer?

10.

On the basis of the information provided for BEST SALES:

11.

On the basis of the information provided for BEST SALES:

12.

If BEST SALES used the direct write-off method, Bad Debts Expense for 2011 would be:

15.

1. The following selected information is taken from the books of the Marlin Company for 2011.   (Note: You may not need to use all of the information below to answer these questions.)

   Cash                     6,000            Sales returns and allowances 100

   Sales discounts     400            Purchases returns and allowances 200

   Sales   9,200            Inventory, 1/1/2011   5,000

   Purchases    41,000            Inventory, 12/31/2011   3,000

   Selling expense    11,000            Purchases discounts   100

   Interest expense    200            Transportation - in   1,000

   Accounts payable     13,000            Transportation - out 1,500

   Net Sales for the period is:

   		$ 78,700
   		$ 79,200
   		$ 78,800
   		$ 79,100
   		None of the above

We use technology to improve healthcare or the delivery of healthcare. So how has digital technology impacted healthcare? Think of high tech surgical procedures, clouds for information, big data. How are data and technology changing the delivery of healthcare or service lines in healthcare.