The Bijou Theater shows vintage movies. Customers arrive at the
theater line at the rate of 80 per hour. The ticket seller averages
36 seconds per customer, which includes placing validation stamps
on customers’ parking lot receipts and punching their frequent
watcher cards. (Because of these added services, many customers
don’t get in until after the feature has started.) (Use the Excel
spreadsheet Queue Models.)
a. What is the average customer time in the
system? (Round your answer to 2 decimal
places.)
|
b. What would be the effect on customer time in the system of having a second ticket taker doing nothing but validations and card punching, thereby cutting the average service time to 25 seconds? (Round your answer to 3 decimal places.)
Average time in system ________ minutes
c. What would be the customer time in the system if instead of the change in Part b, a second window was opened with each server doing all three tasks? (Do not round intermediate calculations. Round your answer to 3 decimal places.)
|
d. Would system waiting time which is obtained in part (c) be less than you found in (b)?
Yes
No
In: Operations Management
1.
Support Department Allocations And Cost Drivers
Varney Corporation, a manufacturer of electronics and communications systems, allocates Computing and Communications Services Department (CCS) costs to profit centers. The following table lists the types of services and cost drivers for each service. The table also includes the budgeted cost and quantity for each service for August.
| CCS Services | Cost Drivers |
Budgeted Cost |
Budgeted Quantity of Services |
||
| Help desk | Number of calls | $90,000 | 3,600 | ||
| Network center | Number of devices | 120,000 | 1,500 | ||
| Electronic mail | Number of user accounts | 160,000 | 5,000 | ||
| Smartphone support | Number of smartphones issued | 72,000 | 4,000 | ||
One of the profit centers for Varney Corporation is the Communication Systems (COMM) division. Assume the following information for COMM:
a. Compute the service allocation rate for each of CCS’s services for August.
b. Compute the allocation of CCS’s services to COMM for August.
| August charges to the COMM sector | |
| Help desk charge | $ |
| Network center charge | $ |
| Electronic mail charge | $ |
| Smartphone support charge | $ |
2. Analyze McDonald’s Corporation
McDonald’s Corporation (MCD) operates company-owned and franchised restaurants in over 100 countries. The company operates primarily as a franchisor with approximately 85% of its current restaurants operated by franchisees. McDonald’s goal is to franchise approximately 95% of its restaurants in the long term.
McDonald’s operations are divided into the following segments:
McDonald’s believes that the High Growth segment has significant potential for rapid growth and expansion. Recent data (in millions) for the first three primary segments are as follows:
| United States | International Lead | High Growth | ||||
| Sales | $8,253 | $7,223 | $6,161 | |||
| Operating income | 3,769 | 2,838 | 1,049 | |||
| Invested assets | 11,961 | 9,113 | 5,209 | |||
a. Determine the profit margin for each of the three segments. Round to one decimal place.
| Profit margin | ||
| United States | % | |
| International Lead | % | |
| High Growth | % | |
b. Determine the investment turnover for the three segments. Round to two decimal places.
| Investment Turnover |
||
| United States | ||
| International Lead | ||
| High Growth | ||
c. Use the DuPont formula to determine the return on investment for the three segments. Round to one decimal place.
| Return on Investment |
||
| United States | % | |
| International Lead | % | |
| High Growth | % | |
*NOTE*: Please show all work for this.
Thanks!
In: Accounting
Is the product or service of the hotel industry standardized or differentiated? Explain. Compared to other industries, is it difficult or easy to enter the hotel industry? Explain. Are there examples of nonprice competition in the hotel industry? Illustrate. Based on the above, would you say that the hotel industry is monopoly, oligopoly, monopolistic competition or perfect competition? Explain.
In: Economics
In: Statistics and Probability
1. United Parcel Service (UPS) provides package delivery services throughout the United States and the world. Discuss the impact of seasonal variations in the delivery business for forecasting the firm’s financing requirements.
2. Dell Computer Corporation (DELL) has long been recognized for its innovative approach to managing its working capital. Describe how Dell pioneered the management of net working capital to free up resources in the firm.
In: Finance
What are the advantages and disadvantages of setting up trade barriers? Are trade barriers effective? As part of this question, also answer what might be the advantages and disadvantages of a US company moving the manufacturing of a product, such as sneakers, into the United States?
In: Economics
Four themes of "An economic history of the United States":
long‐run economic growth
distributional issues
economic fluctuations
the scale and scope of government in the economy.
How would you apply it to US past, present, future?
In: Economics
In specific, do you think the passage of EMTALA in 1986 codified the notion that health care is a right and not a privilege in the United States? In what way do you think the passage of this law “changed everything” as the article hypothesizes?
In: Economics
Should the United States implement national agricultural policies and associated programs that require/promote/incentivize sustainable agricultural practices and organic food production, including the placement of restrictions on imported food that do not comply with these standards?
In: Economics
Could someone please assist me with the following: Thanks!
Briefly describe the burden of non-communicable diseases (NCD) on mortality and morbidity in the United States currently.
What are the necessary criteria needed for a sound screening program?
In: Nursing