Questions
The Bijou Theater shows vintage movies. Customers arrive at the theater line at the rate of...

The Bijou Theater shows vintage movies. Customers arrive at the theater line at the rate of 80 per hour. The ticket seller averages 36 seconds per customer, which includes placing validation stamps on customers’ parking lot receipts and punching their frequent watcher cards. (Because of these added services, many customers don’t get in until after the feature has started.) (Use the Excel spreadsheet Queue Models.)

a. What is the average customer time in the system? (Round your answer to 2 decimal places.)

Average customer time      minutes

b. What would be the effect on customer time in the system of having a second ticket taker doing nothing but validations and card punching, thereby cutting the average service time to 25 seconds? (Round your answer to 3 decimal places.)

Average time in system ________ minutes

c. What would be the customer time in the system if instead of the change in Part b, a second window was opened with each server doing all three tasks? (Do not round intermediate calculations. Round your answer to 3 decimal places.)

Average time in system      minutes

d. Would system waiting time which is obtained in part (c) be less than you found in (b)?

  • Yes

  • No

In: Operations Management

1. Support Department Allocations And Cost Drivers Varney Corporation, a manufacturer of electronics and communications systems,...

1.

Support Department Allocations And Cost Drivers

Varney Corporation, a manufacturer of electronics and communications systems, allocates Computing and Communications Services Department (CCS) costs to profit centers. The following table lists the types of services and cost drivers for each service. The table also includes the budgeted cost and quantity for each service for August.

CCS Services
Cost Drivers

Budgeted Cost
Budgeted Quantity
of Services
Help desk Number of calls $90,000 3,600
Network center Number of devices 120,000 1,500
Electronic mail Number of user accounts 160,000 5,000
Smartphone support Number of smartphones issued 72,000 4,000

One of the profit centers for Varney Corporation is the Communication Systems (COMM) division. Assume the following information for COMM:

  • COMM has 2,500 employees, of whom 20% are office employees.
  • All of the office employees have been issued a smartphone, and 95% of them have a computer on the network.
  • One hundred percent of the employees with a computer also have an email account.
  • The average number of help desk calls for August was 0.6 call per individual with a computer.
  • There are 400 additional printers, servers, and peripherals on the network beyond the personal computers.

a. Compute the service allocation rate for each of CCS’s services for August.

b. Compute the allocation of CCS’s services to COMM for August.

August charges to the COMM sector
Help desk charge $
Network center charge $
Electronic mail charge $
Smartphone support charge $

2. Analyze McDonald’s Corporation

McDonald’s Corporation (MCD) operates company-owned and franchised restaurants in over 100 countries. The company operates primarily as a franchisor with approximately 85% of its current restaurants operated by franchisees. McDonald’s goal is to franchise approximately 95% of its restaurants in the long term.

McDonald’s operations are divided into the following segments:

  • United States: Restaurants throughout the United States
  • International Lead Markets: Restaurants in Australia, Canada, France, Germany, and the United Kingdom
  • High Growth Markets: Restaurants in China, Italy, Korea, Poland, Russia, Spain, and Switzerland
  • Foundational Markets & Corporate: Restaurants not contained in the preceding segments plus corporate activities

McDonald’s believes that the High Growth segment has significant potential for rapid growth and expansion. Recent data (in millions) for the first three primary segments are as follows:

United States International Lead High Growth
Sales $8,253 $7,223 $6,161
Operating income 3,769 2,838 1,049
Invested assets 11,961 9,113 5,209

a. Determine the profit margin for each of the three segments. Round to one decimal place.

Profit margin
United States %
International Lead %
High Growth %

b. Determine the investment turnover for the three segments. Round to two decimal places.

Investment
Turnover
United States
International Lead
High Growth

c. Use the DuPont formula to determine the return on investment for the three segments. Round to one decimal place.

Return on
Investment
United States %
International Lead %
High Growth %

*NOTE*: Please show all work for this.

Thanks!

In: Accounting

Is the product or service of the hotel industry standardized or differentiated? Explain. Compared to other...

Is the product or service of the hotel industry standardized or differentiated? Explain. Compared to other industries, is it difficult or easy to enter the hotel industry? Explain. Are there examples of nonprice competition in the hotel industry? Illustrate. Based on the above, would you say that the hotel industry is monopoly, oligopoly, monopolistic competition or perfect competition? Explain.

In: Economics

Avila Hotel has 300 rooms and charges $120 per room. The hotel estimates that the demand...

Avila Hotel has 300 rooms and charges $120 per room. The hotel estimates that the demand for the rooms follows a uniform distribution between 270 and 330 each day. Reservations may be canceled by 6pm with no penalty. The hotel estimates that 3% of the reservations are canceled by 6pm. Hence, the hotel allows
overbooking by 20 room (the hotel allows up to 320 customers to make reservation). When more customers arrive than can be handled (e.g., more than 300 customers), the hotel incurs $200 cost by putting them up at another hotel. The daily operating cost is $25,000, regardless of the number of rooms reserved. Develop a simulation model on Excel with 1000 trials to answer the following questions:

a) What is the average net profit of the hotel?
b) What is the probability of having a net profit more than $8,000?
c) What is the probability of having all the rooms occupied by guest

In: Statistics and Probability

1.       United Parcel Service (UPS) provides package delivery services throughout the United States and the world. Discuss...

1.       United Parcel Service (UPS) provides package delivery services throughout the United States and the world. Discuss the impact of seasonal variations in the delivery business for forecasting the firm’s financing requirements.

2.       Dell Computer Corporation (DELL) has long been recognized for its innovative approach to managing its working capital. Describe how Dell pioneered the management of net working capital to free up resources in the firm.

In: Finance

What are the advantages and disadvantages of setting up trade barriers? Are trade barriers effective?

What are the advantages and disadvantages of setting up trade barriers? Are trade barriers effective? As part of this question, also answer what might be the advantages and disadvantages of a US company moving the manufacturing of a product, such as sneakers, into the United States?

In: Economics

Four themes of "An economic history of the United States": long‐run economic growth distributional issues economic...

Four themes of "An economic history of the United States":

long‐run economic growth

distributional issues

economic fluctuations

the scale and scope of government in the economy.

How would you apply it to US past, present, future?

In: Economics

In specific, do you think the passage of EMTALA in 1986 codified the notion that health...

In specific, do you think the passage of EMTALA in 1986 codified the notion that health care is a right and not a privilege in the United States? In what way do you think the passage of this law “changed everything” as the article hypothesizes?

In: Economics

Should the United States implement national agricultural policies and associated programs that require/promote/incentivize sustainable agricultural practices...

Should the United States implement national agricultural policies and associated programs that require/promote/incentivize sustainable agricultural practices and organic food production, including the placement of restrictions on imported food that do not comply with these standards?

In: Economics

Could someone please assist me with the following: Thanks! Briefly describe the burden of non-communicable diseases...

Could someone please assist me with the following: Thanks!

Briefly describe the burden of non-communicable diseases (NCD) on mortality and morbidity in the United States currently.

What are the necessary criteria needed for a sound screening program?

In: Nursing