Write a C++ program to read in various types of test questions (multiple choice and True/False) from a test bank (text file), and load the questions into an array of questions. You will need to implement the following class hierarchy (given in UML):
Once the test bank has been loaded, simply iterate over the array of questions and have each question printed out to the screen.
The test bank (text file) will have the following format:
For this assignment, you may download this sample code for reference. A sample test bank file is as follows:
3
TF 5
There exist birds that cannot fly?
true
MC 10
Who was the President of the USA in 1991?
6
Richard Nixon
Gerald Ford
Jimmy Carter
Ronald Reagan
George Bush Sr.
Bill Clinton
E
TF 10
The city of Boston hosted the 2004 Summer Olympics?
false
In: Computer Science
Read the following marketing case on GM: Downsizing the Hummer and answer the questions given at the end of the case.
MARKETING CASE
GM: Downsizing the Hummer
A Little Military History
Quickly. What is a "High Mobility Multi-Purpose Wheeled
Vehicle"? Well, if you've kept up with Arnold Schwarzenegger films
or studied the 1991 Gulf War, you may have recognized the formal
military description of what soldiers describe using the acronym
"Humvee." If you don't really know what a Humvee is, just stand
by—General Motors is going to tell you.
This story starts in 1979, when AM General, a specialty vehicle
manufacturer, earned a contract from the U.S. Army to design the
Humvee. The Army wanted a new vehicle to replace the Jeep, the
ever-present multipurpose vehicle that had transported generations
of soldiers. The Army believed it needed a more modern, up-to-date
vehicle to meet the needs of the modern soldier. AM General
produced the big, boxy Humvee, which labored in relative obscurity
until the Gulf War in 1991. In that war, the United States and its
allies mounted a military operation against Iraq, which had just
invaded Kuwait. Television coverage of the military buildup in
advance of the short war and live broadcasts of the war itself
introduced the public to the workhorse Humvee.
In 1992, AM General, responding to the Humvee's notoriety, decided
to introduce the first civilian version of the Humvee—the
Hummer. Weighing in at 7,100 pounds, the Hummer featured a huge,
6.5-liter V-8, turbo-diesel engine that produced 195 horsepower and
propelled the Hummer from 0 to 60 miles per hour in a snail-like 18
seconds. But the Hummer's purpose was not speed. AM General
designed it, like its military parent, to take people off the
beaten path—way off. The Hummer could plow through water to a depth
of 30 inches and climb almost vertical, rocky surfaces. It even had
a central tire inflation system that allowed the driver to inflate
or deflate the vehicle's tires while on the move.
The advertising tag line dubbed the Hummer "The world's most
serious 4 × 4," and ad copy played up the vehicle's off-road
capabilities and its military heritage. AM General targeted
serious, elite road warriors who were willing to pay more than
$100,000 to have the toughest vehicle in the car pool. These were
people who also wanted to tell the world that they had been
successful. To help buyers learn how to handle the Hummer in
extreme off-road situations, AM General even offered a Hummer
Driving Academy, where drivers learned to handle 22-inch vertical
walls, high water, 40 percent side slopes, and 60 percent
inclines.
GM's Market Research
In 1998, GM was conducting market research using a concept
vehicle that it described as rugged and militaristic. When the
vehicle bore the GMC brand name (GM's truck division), the company
found that consumers had a lukewarm reaction. However, when GM put
the Hummer name on the vehicle, researchers found that it had the
highest and most widespread appeal of any vehicle GM had
ever tested. Armed with this insight, GM turned to AM
General, which had just abandoned acquisition discussions with Ford
Motor Company. In December 1999, GM signed an agreement with AM
General giving GM rights to the Hummer brand. AM General also
signed a seven-year contract to produce the Hummer H2 sport utility
vehicle for GM.
Based on its research, GM believed that the Hummer H2, a smaller
version of the Hummer, would appeal to rugged individualists and
wealthy baby-boomers who wanted the ability to go off-road and to
"successful achievers," thirty- and forty-something wealthy
consumers who had jobs in investment banking and the like. GM
believed that it could introduce the H2 in the luxury SUV market
and compete successfully with brands such as the Lincoln Navigator
or GM's own Cadillac Escalade. The company charted production plans
that called for AM General to build a new $200 million
manufacturing facility in Indiana and for GM to launch the H2 in
July 2002 at a base sticker price of about $49,000. It predicted
that it could sell 19,000 H2s in 2002 (the 2003 model year) and
then ramp up production to sell 40,000 units per year thereafter—a
number that would make the H2 the largest seller in the luxury SUV
market. Further, GM planned to introduce the H3, a still smaller
and more affordable version of the Hummer in 2005. It believed it
could sell 80,000 units of the H3 per year. These numbers compared
with annual sales of only about 800 Hummers.
Softening Up the Market
During 2000, GM and AM General did not advertise the Hummer, but
they mapped out a campaign for the year leading up to the H2's 2002
introduction that would raise awareness of the Hummer brand and
serve as a bridge to the introduction. GM hired a marketing firm,
Modernista, to develop the estimated $3 million campaign.
Modernista found that the Hummer had about a 50 percent awareness
level among buyers of full-size SUVs, mainly due to its appearance
in movies. AM General had been spending less than $1 million a year
on advertising and promotion. Further, 13 to 20 percent of these
buyers had considered the Hummer.
In mid-2001, GM launched the Modernista campaign using the tag line
"Hummer. Like nothing else." Placements in The Wall Street
Journal, Barron's, Spin, Business Week, Cigar Aficionado, and
Esquire used four different headlines:
"How did my soul get way out here?"
"What good is the world at your fingertips if you never actually
touch it?"
"You can get fresh air lots of places, but this is the really good
stuff."
"Out here you're nobody. Perfect."
Following each headline was the same copy: "Sometimes you find yourself in the middle of nowhere. And sometimes in the middle of nowhere you find yourself. The legendary H1." One agency official said the ads used journalistic-type photography to make them more believable and to play down the he-man imagery. "Authenticity is probably the most important word when it comes to branding," the official argued. Whereas previous Hummer ads had featured the tough SUV plowing through snow and streams, the new ads featured the Hummer with gorgeous Chilean vistas. The new ads, the agency suggested, were as much about the people who buy Hummers as they were about the vehicle. Hummer owners often believed they got a bum rap as show-offs, the representative suggested, but he argued that the new ads would show the buyer's other side.
The Launch
Right on schedule in July 2002, GM introduced the 2003 Hummer 2
SUT (Sport Utility Truck). GM and AM General designed and built the
H2 in just 16 months, much more quickly than the three-to-four-year
time normally required. GM built the H2 on GM's GMT 800 truck
platform, and it shared a number of parts with other GM models. The
H2 was about the same size as the Chevy Tahoe, five inches narrower
than the Hummer and about 700 pounds lighter. However, it was about
1,400 pounds heavier than other SUVs. It had a 316-horsepower
engine that slurped a gallon of gasoline every 12 miles. It also
featured a nine-speaker Bose stereo system. Buyers could upgrade
the base model with a $2,575 luxury package that added heated
leather front seats and a six-disc CD changer or with a $2,215
Adventure package that added sir suspension, brush guards, and
crossbars for the roof rack.
GM had about 150 dealers who would initially offer the H2. The
dealers had to agree to build a special showroom and a test
track.
For promotion, GM stayed with the Modernista firm. Late in the
summer of 2002, TV ads broke on shows such as CSI: Miami
and featured a well-dressed woman behind the H2's steering wheel.
The Modernista representative indicated that the message was that
the H2 is not about blowing things up. Twenty-four print ads showed
the H2 not in action but sitting still. Modernista believed that
people knew the H2 would be tough—it wanted people to see that the
H2 looked good.
The On-Road Test
GM targeted buyers with an average age of 42 and annual
household incomes above $125,000 versus H1 owners' averages of
about 50 years old and household incomes above $200,000. The
questions were, could GM position the H2 to appeal to its target
market, and was that market large enough to ensure that GM could
reach its sales and profitability targets?
One writer who had driven the H2 found it to be comfortable and
surprisingly smooth on the highway. However, he criticized the
interior and the lack of storage space. He noted that the H2 seated
just six people versus eight or nine for other large SUVs.
Analysts argued that GM was pursuing a risky strategy. Would its
having borrowed parts from other GM models to keep costs down and
speed the time to market damage the H2's image? Would GM be able to
justify the H2's high price when it had so much in common with
other SUVs that cost thousands less? Would consumers really spend
so much for an off-the-road vehicle that, studies showed, only 10
percent of image-conscious buyers would actually take off road?
Finally, could GM make the Hummer 2 stand out in an increasingly
crowded market? (See Exhibit 1.)
Arnold Schwarzenegger appeared in an H2 promotional video suggesting, "Don't call it the baby Hummer, you'll make it angry." Will the Hummer H2 be a hum-dinger and make GM happy, or will it get stuck in the rocky luxury SUV market?
|
HUMMER H2'S EXISTING OR COMING COMPETITION |
|
|
Model/Manufacturer |
Base Price |
|
BMW X5 4.6is |
$66,845 |
|
Mercedes G500 |
$73,165 |
|
Cadillac Escalade EXT |
$50,015 |
|
Land Rover Range Rover |
$69,995 |
|
Lincoln Navigator |
$48,775 |
|
Porsche Cayenne |
$45,000–$75,000 |
|
Volvo XC 90 |
$35,000–$45,000 |
|
Cadillac SRX |
$40,000–$50,000 |
|
Infiniti FX 45 |
$40,000–$50,000 |
|
Source: Gregory B. White and Joseph L. White, "Automakers Take One-Up-Manship to New Level with New Extreme SUVs," Wall Street Journal, July 19, 2002, p. W1. |
|
Answer All Questions. Each Question carries 10 marks.
In: Operations Management
Read the following marketing case on GM: Downsizing the Hummer and answer the questions given at the end of the case.
MARKETING CASE
GM: Downsizing the Hummer
A Little Military History
Quickly. What is a "High Mobility Multi-Purpose Wheeled
Vehicle"? Well, if you've kept up with Arnold Schwarzenegger films
or studied the 1991 Gulf War, you may have recognized the formal
military description of what soldiers describe using the acronym
"Humvee." If you don't really know what a Humvee is, just stand
by—General Motors is going to tell you.
This story starts in 1979, when AM General, a specialty vehicle
manufacturer, earned a contract from the U.S. Army to design the
Humvee. The Army wanted a new vehicle to replace the Jeep, the
ever-present multipurpose vehicle that had transported generations
of soldiers. The Army believed it needed a more modern, up-to-date
vehicle to meet the needs of the modern soldier. AM General
produced the big, boxy Humvee, which labored in relative obscurity
until the Gulf War in 1991. In that war, the United States and its
allies mounted a military operation against Iraq, which had just
invaded Kuwait. Television coverage of the military buildup in
advance of the short war and live broadcasts of the war itself
introduced the public to the workhorse Humvee.
In 1992, AM General, responding to the Humvee's notoriety, decided
to introduce the first civilian version of the Humvee—the
Hummer. Weighing in at 7,100 pounds, the Hummer featured a huge,
6.5-liter V-8, turbo-diesel engine that produced 195 horsepower and
propelled the Hummer from 0 to 60 miles per hour in a snail-like 18
seconds. But the Hummer's purpose was not speed. AM General
designed it, like its military parent, to take people off the
beaten path—way off. The Hummer could plow through water to a depth
of 30 inches and climb almost vertical, rocky surfaces. It even had
a central tire inflation system that allowed the driver to inflate
or deflate the vehicle's tires while on the move.
The advertising tag line dubbed the Hummer "The world's most
serious 4 × 4," and ad copy played up the vehicle's off-road
capabilities and its military heritage. AM General targeted
serious, elite road warriors who were willing to pay more than
$100,000 to have the toughest vehicle in the car pool. These were
people who also wanted to tell the world that they had been
successful. To help buyers learn how to handle the Hummer in
extreme off-road situations, AM General even offered a Hummer
Driving Academy, where drivers learned to handle 22-inch vertical
walls, high water, 40 percent side slopes, and 60 percent
inclines.
GM's Market Research
In 1998, GM was conducting market research using a concept
vehicle that it described as rugged and militaristic. When the
vehicle bore the GMC brand name (GM's truck division), the company
found that consumers had a lukewarm reaction. However, when GM put
the Hummer name on the vehicle, researchers found that it had the
highest and most widespread appeal of any vehicle GM had
ever tested. Armed with this insight, GM turned to AM
General, which had just abandoned acquisition discussions with Ford
Motor Company. In December 1999, GM signed an agreement with AM
General giving GM rights to the Hummer brand. AM General also
signed a seven-year contract to produce the Hummer H2 sport utility
vehicle for GM.
Based on its research, GM believed that the Hummer H2, a smaller
version of the Hummer, would appeal to rugged individualists and
wealthy baby-boomers who wanted the ability to go off-road and to
"successful achievers," thirty- and forty-something wealthy
consumers who had jobs in investment banking and the like. GM
believed that it could introduce the H2 in the luxury SUV market
and compete successfully with brands such as the Lincoln Navigator
or GM's own Cadillac Escalade. The company charted production plans
that called for AM General to build a new $200 million
manufacturing facility in Indiana and for GM to launch the H2 in
July 2002 at a base sticker price of about $49,000. It predicted
that it could sell 19,000 H2s in 2002 (the 2003 model year) and
then ramp up production to sell 40,000 units per year thereafter—a
number that would make the H2 the largest seller in the luxury SUV
market. Further, GM planned to introduce the H3, a still smaller
and more affordable version of the Hummer in 2005. It believed it
could sell 80,000 units of the H3 per year. These numbers compared
with annual sales of only about 800 Hummers.
Softening Up the Market
During 2000, GM and AM General did not advertise the Hummer, but
they mapped out a campaign for the year leading up to the H2's 2002
introduction that would raise awareness of the Hummer brand and
serve as a bridge to the introduction. GM hired a marketing firm,
Modernista, to develop the estimated $3 million campaign.
Modernista found that the Hummer had about a 50 percent awareness
level among buyers of full-size SUVs, mainly due to its appearance
in movies. AM General had been spending less than $1 million a year
on advertising and promotion. Further, 13 to 20 percent of these
buyers had considered the Hummer.
In mid-2001, GM launched the Modernista campaign using the tag line
"Hummer. Like nothing else." Placements in The Wall Street
Journal, Barron's, Spin, Business Week, Cigar Aficionado, and
Esquire used four different headlines:
"How did my soul get way out here?"
"What good is the world at your fingertips if you never actually
touch it?"
"You can get fresh air lots of places, but this is the really good
stuff."
"Out here you're nobody. Perfect."
Following each headline was the same copy: "Sometimes you find yourself in the middle of nowhere. And sometimes in the middle of nowhere you find yourself. The legendary H1." One agency official said the ads used journalistic-type photography to make them more believable and to play down the he-man imagery. "Authenticity is probably the most important word when it comes to branding," the official argued. Whereas previous Hummer ads had featured the tough SUV plowing through snow and streams, the new ads featured the Hummer with gorgeous Chilean vistas. The new ads, the agency suggested, were as much about the people who buy Hummers as they were about the vehicle. Hummer owners often believed they got a bum rap as show-offs, the representative suggested, but he argued that the new ads would show the buyer's other side.
The Launch
Right on schedule in July 2002, GM introduced the 2003 Hummer 2
SUT (Sport Utility Truck). GM and AM General designed and built the
H2 in just 16 months, much more quickly than the three-to-four-year
time normally required. GM built the H2 on GM's GMT 800 truck
platform, and it shared a number of parts with other GM models. The
H2 was about the same size as the Chevy Tahoe, five inches narrower
than the Hummer and about 700 pounds lighter. However, it was about
1,400 pounds heavier than other SUVs. It had a 316-horsepower
engine that slurped a gallon of gasoline every 12 miles. It also
featured a nine-speaker Bose stereo system. Buyers could upgrade
the base model with a $2,575 luxury package that added heated
leather front seats and a six-disc CD changer or with a $2,215
Adventure package that added sir suspension, brush guards, and
crossbars for the roof rack.
GM had about 150 dealers who would initially offer the H2. The
dealers had to agree to build a special showroom and a test
track.
For promotion, GM stayed with the Modernista firm. Late in the
summer of 2002, TV ads broke on shows such as CSI: Miami
and featured a well-dressed woman behind the H2's steering wheel.
The Modernista representative indicated that the message was that
the H2 is not about blowing things up. Twenty-four print ads showed
the H2 not in action but sitting still. Modernista believed that
people knew the H2 would be tough—it wanted people to see that the
H2 looked good.
The On-Road Test
GM targeted buyers with an average age of 42 and annual
household incomes above $125,000 versus H1 owners' averages of
about 50 years old and household incomes above $200,000. The
questions were, could GM position the H2 to appeal to its target
market, and was that market large enough to ensure that GM could
reach its sales and profitability targets?
One writer who had driven the H2 found it to be comfortable and
surprisingly smooth on the highway. However, he criticized the
interior and the lack of storage space. He noted that the H2 seated
just six people versus eight or nine for other large SUVs.
Analysts argued that GM was pursuing a risky strategy. Would its
having borrowed parts from other GM models to keep costs down and
speed the time to market damage the H2's image? Would GM be able to
justify the H2's high price when it had so much in common with
other SUVs that cost thousands less? Would consumers really spend
so much for an off-the-road vehicle that, studies showed, only 10
percent of image-conscious buyers would actually take off road?
Finally, could GM make the Hummer 2 stand out in an increasingly
crowded market? (See Exhibit 1.)
Arnold Schwarzenegger appeared in an H2 promotional video suggesting, "Don't call it the baby Hummer, you'll make it angry." Will the Hummer H2 be a hum-dinger and make GM happy, or will it get stuck in the rocky luxury SUV market?
|
HUMMER H2'S EXISTING OR COMING COMPETITION |
|
|
Model/Manufacturer |
Base Price |
|
BMW X5 4.6is |
$66,845 |
|
Mercedes G500 |
$73,165 |
|
Cadillac Escalade EXT |
$50,015 |
|
Land Rover Range Rover |
$69,995 |
|
Lincoln Navigator |
$48,775 |
|
Porsche Cayenne |
$45,000–$75,000 |
|
Volvo XC 90 |
$35,000–$45,000 |
|
Cadillac SRX |
$40,000–$50,000 |
|
Infiniti FX 45 |
$40,000–$50,000 |
|
Source: Gregory B. White and Joseph L. White, "Automakers Take One-Up-Manship to New Level with New Extreme SUVs," Wall Street Journal, July 19, 2002, p. W1. |
|
Required Question:
Question 01: Why do you think some consumers will pay $40,000 or more for an off-road vehicle that 90 percent of them will never take off road? (10)
In: Operations Management
Read the following marketing case on GM: Downsizing the Hummer and answer the questions given at the end of the case.
MARKETING CASE
GM: Downsizing the Hummer
A Little Military History
Quickly. What is a "High Mobility Multi-Purpose Wheeled
Vehicle"? Well, if you've kept up with Arnold Schwarzenegger films
or studied the 1991 Gulf War, you may have recognized the formal
military description of what soldiers describe using the acronym
"Humvee." If you don't really know what a Humvee is, just stand
by—General Motors is going to tell you.
This story starts in 1979, when AM General, a specialty vehicle
manufacturer, earned a contract from the U.S. Army to design the
Humvee. The Army wanted a new vehicle to replace the Jeep, the
ever-present multipurpose vehicle that had transported generations
of soldiers. The Army believed it needed a more modern, up-to-date
vehicle to meet the needs of the modern soldier. AM General
produced the big, boxy Humvee, which labored in relative obscurity
until the Gulf War in 1991. In that war, the United States and its
allies mounted a military operation against Iraq, which had just
invaded Kuwait. Television coverage of the military buildup in
advance of the short war and live broadcasts of the war itself
introduced the public to the workhorse Humvee.
In 1992, AM General, responding to the Humvee's notoriety, decided
to introduce the first civilian version of the Humvee—the
Hummer. Weighing in at 7,100 pounds, the Hummer featured a huge,
6.5-liter V-8, turbo-diesel engine that produced 195 horsepower and
propelled the Hummer from 0 to 60 miles per hour in a snail-like 18
seconds. But the Hummer's purpose was not speed. AM General
designed it, like its military parent, to take people off the
beaten path—way off. The Hummer could plow through water to a depth
of 30 inches and climb almost vertical, rocky surfaces. It even had
a central tire inflation system that allowed the driver to inflate
or deflate the vehicle's tires while on the move.
The advertising tag line dubbed the Hummer "The world's most
serious 4 × 4," and ad copy played up the vehicle's off-road
capabilities and its military heritage. AM General targeted
serious, elite road warriors who were willing to pay more than
$100,000 to have the toughest vehicle in the car pool. These were
people who also wanted to tell the world that they had been
successful. To help buyers learn how to handle the Hummer in
extreme off-road situations, AM General even offered a Hummer
Driving Academy, where drivers learned to handle 22-inch vertical
walls, high water, 40 percent side slopes, and 60 percent
inclines.
GM's Market Research
In 1998, GM was conducting market research using a concept
vehicle that it described as rugged and militaristic. When the
vehicle bore the GMC brand name (GM's truck division), the company
found that consumers had a lukewarm reaction. However, when GM put
the Hummer name on the vehicle, researchers found that it had the
highest and most widespread appeal of any vehicle GM had
ever tested. Armed with this insight, GM turned to AM
General, which had just abandoned acquisition discussions with Ford
Motor Company. In December 1999, GM signed an agreement with AM
General giving GM rights to the Hummer brand. AM General also
signed a seven-year contract to produce the Hummer H2 sport utility
vehicle for GM.
Based on its research, GM believed that the Hummer H2, a smaller
version of the Hummer, would appeal to rugged individualists and
wealthy baby-boomers who wanted the ability to go off-road and to
"successful achievers," thirty- and forty-something wealthy
consumers who had jobs in investment banking and the like. GM
believed that it could introduce the H2 in the luxury SUV market
and compete successfully with brands such as the Lincoln Navigator
or GM's own Cadillac Escalade. The company charted production plans
that called for AM General to build a new $200 million
manufacturing facility in Indiana and for GM to launch the H2 in
July 2002 at a base sticker price of about $49,000. It predicted
that it could sell 19,000 H2s in 2002 (the 2003 model year) and
then ramp up production to sell 40,000 units per year thereafter—a
number that would make the H2 the largest seller in the luxury SUV
market. Further, GM planned to introduce the H3, a still smaller
and more affordable version of the Hummer in 2005. It believed it
could sell 80,000 units of the H3 per year. These numbers compared
with annual sales of only about 800 Hummers.
Softening Up the Market
During 2000, GM and AM General did not advertise the Hummer, but
they mapped out a campaign for the year leading up to the H2's 2002
introduction that would raise awareness of the Hummer brand and
serve as a bridge to the introduction. GM hired a marketing firm,
Modernista, to develop the estimated $3 million campaign.
Modernista found that the Hummer had about a 50 percent awareness
level among buyers of full-size SUVs, mainly due to its appearance
in movies. AM General had been spending less than $1 million a year
on advertising and promotion. Further, 13 to 20 percent of these
buyers had considered the Hummer.
In mid-2001, GM launched the Modernista campaign using the tag line
"Hummer. Like nothing else." Placements in The Wall Street
Journal, Barron's, Spin, Business Week, Cigar Aficionado, and
Esquire used four different headlines:
"How did my soul get way out here?"
"What good is the world at your fingertips if you never actually
touch it?"
"You can get fresh air lots of places, but this is the really good
stuff."
"Out here you're nobody. Perfect."
Following each headline was the same copy: "Sometimes you find yourself in the middle of nowhere. And sometimes in the middle of nowhere you find yourself. The legendary H1." One agency official said the ads used journalistic-type photography to make them more believable and to play down the he-man imagery. "Authenticity is probably the most important word when it comes to branding," the official argued. Whereas previous Hummer ads had featured the tough SUV plowing through snow and streams, the new ads featured the Hummer with gorgeous Chilean vistas. The new ads, the agency suggested, were as much about the people who buy Hummers as they were about the vehicle. Hummer owners often believed they got a bum rap as show-offs, the representative suggested, but he argued that the new ads would show the buyer's other side.
The Launch
Right on schedule in July 2002, GM introduced the 2003 Hummer 2
SUT (Sport Utility Truck). GM and AM General designed and built the
H2 in just 16 months, much more quickly than the three-to-four-year
time normally required. GM built the H2 on GM's GMT 800 truck
platform, and it shared a number of parts with other GM models. The
H2 was about the same size as the Chevy Tahoe, five inches narrower
than the Hummer and about 700 pounds lighter. However, it was about
1,400 pounds heavier than other SUVs. It had a 316-horsepower
engine that slurped a gallon of gasoline every 12 miles. It also
featured a nine-speaker Bose stereo system. Buyers could upgrade
the base model with a $2,575 luxury package that added heated
leather front seats and a six-disc CD changer or with a $2,215
Adventure package that added sir suspension, brush guards, and
crossbars for the roof rack.
GM had about 150 dealers who would initially offer the H2. The
dealers had to agree to build a special showroom and a test
track.
For promotion, GM stayed with the Modernista firm. Late in the
summer of 2002, TV ads broke on shows such as CSI: Miami
and featured a well-dressed woman behind the H2's steering wheel.
The Modernista representative indicated that the message was that
the H2 is not about blowing things up. Twenty-four print ads showed
the H2 not in action but sitting still. Modernista believed that
people knew the H2 would be tough—it wanted people to see that the
H2 looked good.
The On-Road Test
GM targeted buyers with an average age of 42 and annual
household incomes above $125,000 versus H1 owners' averages of
about 50 years old and household incomes above $200,000. The
questions were, could GM position the H2 to appeal to its target
market, and was that market large enough to ensure that GM could
reach its sales and profitability targets?
One writer who had driven the H2 found it to be comfortable and
surprisingly smooth on the highway. However, he criticized the
interior and the lack of storage space. He noted that the H2 seated
just six people versus eight or nine for other large SUVs.
Analysts argued that GM was pursuing a risky strategy. Would its
having borrowed parts from other GM models to keep costs down and
speed the time to market damage the H2's image? Would GM be able to
justify the H2's high price when it had so much in common with
other SUVs that cost thousands less? Would consumers really spend
so much for an off-the-road vehicle that, studies showed, only 10
percent of image-conscious buyers would actually take off road?
Finally, could GM make the Hummer 2 stand out in an increasingly
crowded market? (See Exhibit 1.)
Arnold Schwarzenegger appeared in an H2 promotional video suggesting, "Don't call it the baby Hummer, you'll make it angry." Will the Hummer H2 be a hum-dinger and make GM happy, or will it get stuck in the rocky luxury SUV market?
|
HUMMER H2'S EXISTING OR COMING COMPETITION |
|
|
Model/Manufacturer |
Base Price |
|
BMW X5 4.6is |
$66,845 |
|
Mercedes G500 |
$73,165 |
|
Cadillac Escalade EXT |
$50,015 |
|
Land Rover Range Rover |
$69,995 |
|
Lincoln Navigator |
$48,775 |
|
Porsche Cayenne |
$45,000–$75,000 |
|
Volvo XC 90 |
$35,000–$45,000 |
|
Cadillac SRX |
$40,000–$50,000 |
|
Infiniti FX 45 |
$40,000–$50,000 |
|
Source: Gregory B. White and Joseph L. White, "Automakers Take One-Up-Manship to New Level with New Extreme SUVs," Wall Street Journal, July 19, 2002, p. W1. |
|
Required Question:
Question 01: What segmentation, targeting, and positioning recommendations would you make to GM for the H2? (10)
In: Operations Management
Read the following marketing case on GM: Downsizing the Hummer and answer the questions given at the end of the case.
MARKETING CASE
GM: Downsizing the Hummer
A Little Military History
Quickly. What is a "High Mobility Multi-Purpose Wheeled
Vehicle"? Well, if you've kept up with Arnold Schwarzenegger films
or studied the 1991 Gulf War, you may have recognized the formal
military description of what soldiers describe using the acronym
"Humvee." If you don't really know what a Humvee is, just stand
by—General Motors is going to tell you.
This story starts in 1979, when AM General, a specialty vehicle
manufacturer, earned a contract from the U.S. Army to design the
Humvee. The Army wanted a new vehicle to replace the Jeep, the
ever-present multipurpose vehicle that had transported generations
of soldiers. The Army believed it needed a more modern, up-to-date
vehicle to meet the needs of the modern soldier. AM General
produced the big, boxy Humvee, which labored in relative obscurity
until the Gulf War in 1991. In that war, the United States and its
allies mounted a military operation against Iraq, which had just
invaded Kuwait. Television coverage of the military buildup in
advance of the short war and live broadcasts of the war itself
introduced the public to the workhorse Humvee.
In 1992, AM General, responding to the Humvee's notoriety, decided
to introduce the first civilian version of the Humvee—the
Hummer. Weighing in at 7,100 pounds, the Hummer featured a huge,
6.5-liter V-8, turbo-diesel engine that produced 195 horsepower and
propelled the Hummer from 0 to 60 miles per hour in a snail-like 18
seconds. But the Hummer's purpose was not speed. AM General
designed it, like its military parent, to take people off the
beaten path—way off. The Hummer could plow through water to a depth
of 30 inches and climb almost vertical, rocky surfaces. It even had
a central tire inflation system that allowed the driver to inflate
or deflate the vehicle's tires while on the move.
The advertising tag line dubbed the Hummer "The world's most
serious 4 × 4," and ad copy played up the vehicle's off-road
capabilities and its military heritage. AM General targeted
serious, elite road warriors who were willing to pay more than
$100,000 to have the toughest vehicle in the car pool. These were
people who also wanted to tell the world that they had been
successful. To help buyers learn how to handle the Hummer in
extreme off-road situations, AM General even offered a Hummer
Driving Academy, where drivers learned to handle 22-inch vertical
walls, high water, 40 percent side slopes, and 60 percent
inclines.
GM's Market Research
In 1998, GM was conducting market research using a concept
vehicle that it described as rugged and militaristic. When the
vehicle bore the GMC brand name (GM's truck division), the company
found that consumers had a lukewarm reaction. However, when GM put
the Hummer name on the vehicle, researchers found that it had the
highest and most widespread appeal of any vehicle GM had
ever tested. Armed with this insight, GM turned to AM
General, which had just abandoned acquisition discussions with Ford
Motor Company. In December 1999, GM signed an agreement with AM
General giving GM rights to the Hummer brand. AM General also
signed a seven-year contract to produce the Hummer H2 sport utility
vehicle for GM.
Based on its research, GM believed that the Hummer H2, a smaller
version of the Hummer, would appeal to rugged individualists and
wealthy baby-boomers who wanted the ability to go off-road and to
"successful achievers," thirty- and forty-something wealthy
consumers who had jobs in investment banking and the like. GM
believed that it could introduce the H2 in the luxury SUV market
and compete successfully with brands such as the Lincoln Navigator
or GM's own Cadillac Escalade. The company charted production plans
that called for AM General to build a new $200 million
manufacturing facility in Indiana and for GM to launch the H2 in
July 2002 at a base sticker price of about $49,000. It predicted
that it could sell 19,000 H2s in 2002 (the 2003 model year) and
then ramp up production to sell 40,000 units per year thereafter—a
number that would make the H2 the largest seller in the luxury SUV
market. Further, GM planned to introduce the H3, a still smaller
and more affordable version of the Hummer in 2005. It believed it
could sell 80,000 units of the H3 per year. These numbers compared
with annual sales of only about 800 Hummers.
Softening Up the Market
During 2000, GM and AM General did not advertise the Hummer, but
they mapped out a campaign for the year leading up to the H2's 2002
introduction that would raise awareness of the Hummer brand and
serve as a bridge to the introduction. GM hired a marketing firm,
Modernista, to develop the estimated $3 million campaign.
Modernista found that the Hummer had about a 50 percent awareness
level among buyers of full-size SUVs, mainly due to its appearance
in movies. AM General had been spending less than $1 million a year
on advertising and promotion. Further, 13 to 20 percent of these
buyers had considered the Hummer.
In mid-2001, GM launched the Modernista campaign using the tag line
"Hummer. Like nothing else." Placements in The Wall Street
Journal, Barron's, Spin, Business Week, Cigar Aficionado, and
Esquire used four different headlines:
"How did my soul get way out here?"
"What good is the world at your fingertips if you never actually
touch it?"
"You can get fresh air lots of places, but this is the really good
stuff."
"Out here you're nobody. Perfect."
Following each headline was the same copy: "Sometimes you find yourself in the middle of nowhere. And sometimes in the middle of nowhere you find yourself. The legendary H1." One agency official said the ads used journalistic-type photography to make them more believable and to play down the he-man imagery. "Authenticity is probably the most important word when it comes to branding," the official argued. Whereas previous Hummer ads had featured the tough SUV plowing through snow and streams, the new ads featured the Hummer with gorgeous Chilean vistas. The new ads, the agency suggested, were as much about the people who buy Hummers as they were about the vehicle. Hummer owners often believed they got a bum rap as show-offs, the representative suggested, but he argued that the new ads would show the buyer's other side.
The Launch
Right on schedule in July 2002, GM introduced the 2003 Hummer 2
SUT (Sport Utility Truck). GM and AM General designed and built the
H2 in just 16 months, much more quickly than the three-to-four-year
time normally required. GM built the H2 on GM's GMT 800 truck
platform, and it shared a number of parts with other GM models. The
H2 was about the same size as the Chevy Tahoe, five inches narrower
than the Hummer and about 700 pounds lighter. However, it was about
1,400 pounds heavier than other SUVs. It had a 316-horsepower
engine that slurped a gallon of gasoline every 12 miles. It also
featured a nine-speaker Bose stereo system. Buyers could upgrade
the base model with a $2,575 luxury package that added heated
leather front seats and a six-disc CD changer or with a $2,215
Adventure package that added sir suspension, brush guards, and
crossbars for the roof rack.
GM had about 150 dealers who would initially offer the H2. The
dealers had to agree to build a special showroom and a test
track.
For promotion, GM stayed with the Modernista firm. Late in the
summer of 2002, TV ads broke on shows such as CSI: Miami
and featured a well-dressed woman behind the H2's steering wheel.
The Modernista representative indicated that the message was that
the H2 is not about blowing things up. Twenty-four print ads showed
the H2 not in action but sitting still. Modernista believed that
people knew the H2 would be tough—it wanted people to see that the
H2 looked good.
The On-Road Test
GM targeted buyers with an average age of 42 and annual
household incomes above $125,000 versus H1 owners' averages of
about 50 years old and household incomes above $200,000. The
questions were, could GM position the H2 to appeal to its target
market, and was that market large enough to ensure that GM could
reach its sales and profitability targets?
One writer who had driven the H2 found it to be comfortable and
surprisingly smooth on the highway. However, he criticized the
interior and the lack of storage space. He noted that the H2 seated
just six people versus eight or nine for other large SUVs.
Analysts argued that GM was pursuing a risky strategy. Would its
having borrowed parts from other GM models to keep costs down and
speed the time to market damage the H2's image? Would GM be able to
justify the H2's high price when it had so much in common with
other SUVs that cost thousands less? Would consumers really spend
so much for an off-the-road vehicle that, studies showed, only 10
percent of image-conscious buyers would actually take off road?
Finally, could GM make the Hummer 2 stand out in an increasingly
crowded market? (See Exhibit 1.)
Arnold Schwarzenegger appeared in an H2 promotional video suggesting, "Don't call it the baby Hummer, you'll make it angry." Will the Hummer H2 be a hum-dinger and make GM happy, or will it get stuck in the rocky luxury SUV market?
|
HUMMER H2'S EXISTING OR COMING COMPETITION |
|
|
Model/Manufacturer |
Base Price |
|
BMW X5 4.6is |
$66,845 |
|
Mercedes G500 |
$73,165 |
|
Cadillac Escalade EXT |
$50,015 |
|
Land Rover Range Rover |
$69,995 |
|
Lincoln Navigator |
$48,775 |
|
Porsche Cayenne |
$45,000–$75,000 |
|
Volvo XC 90 |
$35,000–$45,000 |
|
Cadillac SRX |
$40,000–$50,000 |
|
Infiniti FX 45 |
$40,000–$50,000 |
|
Source: Gregory B. White and Joseph L. White, "Automakers Take One-Up-Manship to New Level with New Extreme SUVs," Wall Street Journal, July 19, 2002, p. W1. |
|
Required Question:
Question 01:How are the segmentation decisions of GM for Hummer H2 different from AM General's target for the original Hummer? How has GM attempted to position the H2? ( 10 )
In: Operations Management
Firms raise funds in the equity market through public offerings in the primary market. After a share of stock is issued, then if the price of the share in the secondary market increases or decreases the firm’s finances are not directly affected. Why might firms care about the price of the shares of their stocks in the secondary market even though they are not directly affected by the price changes?
In: Finance
Suppose a 15-year bond with $100 face value, 8.00% coupon rate and semiannual coupons is currently trading at par. All else constant, if the yield to maturity of the bond suddenly changes to 7.00% APR, what will happen to this bond’s price?
Group of answer choices
it will decrease by $9.108
it will decrease by $8.745
it will increase by $9.196
it will stay the same
In: Finance
1.Explain how a larger government budget deficit increase the magnitude of the crowding-out effect?
2. When an economy is already at full employment, what is the outcome of expansionary fiscal policies to employment, inflation, real output, and deficits (assuming no changes in tax rates)?
Note :- Please avoid Plagiarism( not copy paste from other post0
In: Economics
1. Identify the myths about aging. (See page 173 in your textbook.)
2. Compare the biologic theories of aging.
3. Explain why people are living longer now than they did 100 years ago.
4. What is benign senescence and when does it normally occur?
5. Summarize the physical changes that occur in aging.
In: Nursing
which of the following is least likely to be included in accumulated other comprehensive income as a component of stockholders equity?
a. foreign currency transaction gain.
b. net unrealized changes in the value of available for - sale securities.
c. net gain or loss from derivative cash flow hedged.
d. Pension plan prior to service cost adjustment.
In: Accounting