ERF Enterprises provides comprehensive AV services to institutions in the State of Colorado. Their customers fall into 3 categories - Hospitals, Schools and Hotels
ERF's Executive Vice President of Operations, Jennifer Murray, has noted that the Hotel business, while profitable, seems to take a lot of ERF's support resources
Ms. Murray has asked for your support in getting a better picture of the profitability of each of the 3 lines of business
She provides the following data on the support activities of ERF for a 12-month period
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Cost Driver |
Cost per Unit |
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|
Site visits |
# of visits |
$100 per visit |
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Maintenance - minor repairs and support |
Hours (incl travel) |
$50 per hour |
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|
Phone calls and e-mails |
# of calls/emails |
$10 per call/e-mail |
|||
The average support-resource consumption by category is provided below:
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Category |
Site Visits |
Maintenance (Hrs) |
Calls/e-mails |
|
|
Hospital |
12 |
8 |
45 |
|
|
School |
8 |
5 |
26 |
|
|
Hotel |
64 |
20 |
12 |
Excluding the cost of support, the average profitability of each category is given below:
|
Category |
Profit before cost of service and support |
|
Hospital |
$22,000 |
|
School |
$20,000 |
|
Hotel |
$25,000 |
Q1. Provide Ms. Murray with a an activity-based analysis of the profitability of each category of customer
Q2. After reviewing the data and analyses, what advice may be given to service personnel to improve profitability of the category with the lowest profit (after support cost)?
Is there some unusual explanation for high activity levels which could be further investigated? What creative questions could be asked?
In: Accounting
The table below gives the number of hours spent unsupervised each day as well as the overall grade averages for seven randomly selected middle school students. Using this data, consider the equation of the regression line, y ˆ = b 0 + b 1 x y^=b0+b1x , for predicting the overall grade average for a middle school student based on the number of hours spent unsupervised each day. Keep in mind, the correlation coefficient may or may not be statistically significant for the data given. Remember, in practice, it would not be appropriate to use the regression line to make a prediction if the correlation coefficient is not statistically significant. Hours Unsupervised 0.5 0.5 1.5 1.5 2 2 2.5 2.5 3.5 3.5 4 4 5.5 5.5 Overall Grades 96 96 94 94 90 90 86 86 85 85 80 80 70 70 Table Copy Data Step 1 of 6: Find the estimated slope. Round your answer to three decimal places. Step 2 of 6: Find the estimated y-intercept. Round your answer to three decimal places. According to the estimated linear model, if the value of the independent variable is increased by one unit, then the change in the dependent variable y ˆ y^ is given by? Determine if the statement "Not all points predicted by the linear model fall on the same line" is true or false. Determine the value of the dependent variable y ˆ y^ at x=0 x=0 . Step 6 of 6: Find the value of the coefficient of determination. Round your answer to three decimal places.
In: Statistics and Probability
Match each scenario with the SINGLE MOST appropriate test. Each answer choice may be used once, more than once, or not at all. Assume all data collection is by random sampling unless the question suggests otherwise.
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In: Statistics and Probability
AP Tests:
The effort to reward city students for passing Advanced Placement tests is part of a growing trend nationally and internationally. Financial incentives are offered in order to lift attendance and achievement rates. One such program in Dallas, Texas offers $100 for every AP test on which a student scores a three or higher. A wealthy entrepreneur decides to experiment with the same idea of rewarding students to enhance performance, but in Chicago. He offers monetary incentives to students at an inner-city high school. He takes a random sample of 122 students who took the AP tests. Twelve tests are scored at 5, the highest possible score. There are 60 tests with scores of 3 or 4, and 50 tests with failing scores of 1 or 2. Historically, of tests that are taken at this school each year, 8% score 5, 38% score 3 or 4, and the remaining are failing scores of 1 or 2.
incase you need previous info, i post all questions on, but you first need to answer part d. thx!
a) Provide a table showing the percentages of students at each score level before and after the
monetary incentive. Discuss what you are seeing.
b) Althoughwemayseeadifferenceinpercentageswewillneedtoshowthechangeisstatistically
significant. Conduct a hypothesis test that determines, at the 5% significance level, whether the monetary incentive has resulted in a higher proportion of scores of 5, the highest possible score. Show all your work and thoroughly describe your steps.
c) Conduct a hypothesis test that determines if the monetary incentive has decreased the proportion of failing scores of 1 and 2. Use a 5% significance level. Show all your work and thoroughly describe your steps.
d) Assestheeffectivenessofmonetaryincentivesinimprovingstudentachievement.
In: Statistics and Probability
Getting an MBA is an investment in yourself, and it should be viewed through the same lens as any other investment decision. So let's see if MBA is a good decision with a simplified example? We have to look at the two following options.
Calculate the NPV of MBA using the information above. Ignore opportunity costs, just use explicitly stated costs (tuition) and benefits (salary). Use Excel, and upload the Excel file using the dialog box at the bottom of the exam.
Select one:
a. $327,623.38
b. $957,594.29
c. $204,594.64
d. $1,227,888.92
In: Finance
Sudden unexpected deaths pose unique challenges to the psychological and emotional equilibrium of children and adolescents. The impact of the sudden death of a close family member or classmates is not always evident in the immediate aftermath; however, grieving can be unleashed months or years after the loss.
Loss of loved ones through car accidents, fires, terrorist acts or through natural disasters, or violent acts in school environments can trigger intense trauma for a young person who reflects (has invasive thoughts) on both the loss and circumstances of the incident.
Your readings present an overview of children’s and adolescents’ losses and some coping mechanisms that are practiced. To make this assignment even more relevant for the class, your task is to report on an accident, suicide, homicide, or incident that you know of personally or one highlighted in the media that resulted in lost lives of children’s friends, classmates, family members, or neighbors. Include in your discussion how children and adolescents have been or may be affected by losing loved ones or school classmates. How might that trauma continue as a grief process? Are we prepared to put interventions in place to serve children and adolescents if more such incidents occur?
Although grief does subside over time, what can we expect about those young individuals affected by such traumatic incidents, and what can we do toward the healing process, depending on the children’s age and/or loss? In your discussion, give as many specifics as you can, how learned of a situation/loss, and how children and adolescents were affected. Be sure to interact.
This topic is worth 5 points for three substantive paragraphs.
In: Psychology
1.
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Mead argued that all individuals have a dual self composed of what he referred to as the ______________, the impulsive part of us which is based on want rather than need and the ________________, which is the part of our self that has internalized societal values. |
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In: Psychology
Directions: Write a SOAP note for the patient scenario described below. A complete S, O and A section addressing all problems should be written. Only those problems that are primary or secondary priority need to be addressed in the plan (P section). Be sure to include references for recommendations.
Date of encounter: 5/25/20
CC: Post-discharge follow-up
Patient “Paul” is a 54 year-old Caucasian male being seen in the clinic following a recent hospital discharge 1 week ago for acute myocardial infarction. During his admission, he underwent a heart catheterization and subsequent drug-eluting stent placement to the left anterior descending coronary artery. He was initiated on atorvastatin, aspirin, and clopidogrel therapy in the hospital and discharged on these medications in addition to his previous home regimen.
Upon presentation to the clinic, the patient was noticeably limping and when asked, he stated that his hip pain has gotten much worse over the past few months. He was previously able to control the pain with OTC naproxen and acetaminophen, however he says that these medications have not been working as well lately. Additionally, he states that his legs have been swollen since he was discharged from the hospital. The swelling seems to be better in the morning, but gets worse the longer he is on his feet, so he has been spending a lot of time in his recliner. He is worried that it may interfere with him going back to work as an elementary school teacher.
PMH:
T2DM diagnosed 5 years ago
HTN diagnosed 10 years ago
OA diagnosed 5 years ago
Family History:
Father – alive, age 80, HTN, MI x 2, T2DM
Mother – alive, age 78, COPD, hypothyroidism
Sister – alive, age 46, HTN
Surgical History:
Heart catherization with LAD stent placement approximately a week and half ago
Social History:
Lives at home with wife, 5 year old son, and 6 months old daughter
Works as an elementary school teacher
Tobacco: 15 pack-year smoking history; quit 2 months ago
Alcohol: 1-2 drinks/day with dinner
Negative illicit drug use
Compliant with prescribed medication regimens
Allergies: NKDA
Medication List:
Metformin 500 mg PO BID with meals
Lisinopril 10 mg PO daily
Metoprolol tartrate 50 mg PO BID
Acetaminophen ER 650 mg PO every 8 hours as needed for hip pain (OTC)
Naproxen sodium 220 mg PO BID (OTC)
Atorvastatin 20 mg PO daily – new medication started in hospital
Aspirin EC 81 mg PO daily – new medication started in hospital
Clopidogrel 75 mg PO daily – new medication started in hospital
Vaccinations:
PPSV23 in 2015
Yearly flu vaccine
Td in 2016, never received Tdap
Height: 72 inches
Weight: 224 pounds
Vitals:
BP 162/98 mmHg
HR 76; RR 18
Temp 98.9°F
O2 sat 97% on RA
Physical Assessment: WNL aside from 3+ bilateral lower extremity edema
Diagnostic studies: TTE completed during hospitalization showed LVEF of 30%
Labs:
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Drawn as outpatient – 2 days prior to clinic visit |
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Na – 138mEq/L |
WBC – 7.5x 103 cells/mm3 |
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K – 3.6 mEq/L |
Hgb – 13.4 g/dL |
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Cl – 104 mEq/L |
Hct – 41.0 % |
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CO2 – 30 mEq/L |
Plt – 265 x 103 cells/mm3 |
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BUN – 19 mg/dL |
Bilirubin, total – 0.68 mg/dL |
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SCr – 1.1 mg/dL |
AST – 38 IU/L |
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Glucose – 168 mg/dL |
ALT – 44IU/L |
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Ca – 9.2 mg/dL |
Alkaline phosphatase – 92 IU/L |
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HbA1c – 8.2% |
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Develop a thorough SOAP note for this patient, addressing all primary and secondary problems fully within the plan.
In: Anatomy and Physiology
Even as the Japanese government pledged to clean up its ravaged banking industry, Japanese regulators pressured Shinsei Bank Ltd. – the first Japanese bank bought by foreigners – to continue lending to some of its shakiest customers. In meetings with Shinsei executives, top officials of Japan’s Financial Services Agency directed Shinsei to loosen its credit policy and be more lenient to ailing borrowers. Shinsei was formed in March 2000 when a U.S. investor group, Ripplewood Holdings, acquired the failed Long-Term Credit Bank of Japan Ltd. (LTCB).
LTCB failed because it was unable – and unwilling – to follow the basic prescription for revitalizing a collapsing bank: Write off bad loans and cut credit to hopeless companies. That failure - as competitive, rational American one and Japan’s longstanding system of entangled preferences and noneconomic motives. These conflicting visions are best expressed by the former head of LTCB, who said, “Perhaps the American way might be more efficient in a narrow economic sense, but it risked sacrificing the values that were most precious in Japan; ideas of harmony, respect and consensus.” As Japan’s property and stock markets collapsed during the 1990s, and bad loans proliferated, the Ministry of Finance quietly told banks to understate their bad debts and keep their borrowers on financial life support. LTCB followed this advice and kept growing, even showing profits by adopting ever more lenient loan classifications, Eventually, after several rescue plans fell through, LTCB was sold to Ripplewood.
Shinsei has stirred controversy since it opened under new management because it told its corporate borrowers that if loans did not meet new standards for profitability, the borrowers had to repay them, pay higher interest, or offer collateral. Even more shocking to Japanese sensibilities, Shensei refused to help finance bailouts of delinquent borrowers and cut off credit to risky customers. Such practices, standard among Western banks, are a novelty in Japan and have resulted in a spate of newspaper and magazine articles criticizing Shensei for being tight fisted. Foreign investors are closely watching Shensei as a test of whether Japan will allow modern lending practices in its clubby banking world. Arm-twisting of bankers by politicians and regulators to support deadbeat borrowers is a major reason why Japan’s banks have been crippled by bad loans for over a decade. Although Shinsei agrees to some of the Financial Supervisory Agency’s changes to its lending policy, the bank said it would not make concessions that compromise its financial health.
The prospect of investing in Japan scares many foreign companies. Real estate is prohibitively expensive. Customers are extraordinarily demanding. The government bureaucracy can seem impenetrable at times, and Japanese competitors fiercely protect their home market.
An investment in Japanese operations provides a variety of intangible benefits, however. More companies are realizing that to compete effectively elsewhere, they must first compete in the toughest market of all: Japan. What they learn in the process – from meeting the stringent standards of Japanese customers and battling a dozen relentless Japanese rivals – is invaluable and will possibly make the difference between survival and extinction. At the same time, operating in Japan helps a company such as IBM keep up the pressure on some its most potent global competitors in their home market. A position in the Japanese market also gives a company an early look at new products and technologies originating in Japan, enabling it to pick up and quickly transfer back to the United States information on Japanese advances in manufacturing technology and product development. And monitoring changes in the Japanese market helps boost sales there as well.
Required:
How might foreign investors respond to the Japanese
challenges?
As a foreigner, how you analyse the country risk of Japan? Outline
each of factors and you may support with any data or figures to
proof your explanations. You also need to include the country risk
rating based on your assumption information.
In: Economics
Text 1. Read the text and answer the questions. A better life? China's expectations are rising, with no end in sight. What's next? By Peter Hessler The beginning of a Chinese factory town is always the same: in the beginning, nearly, everybody is a construction worker. The growing economy means that everything moves fast, and new industrial districts rise in several stages. Those early labourers are men who have migrated from rural villages, and immediately they are joined by small entrepreneurs. These pioneers sell meat, fruit and vegetables on informal stalls, and later, when the first real shops appear, they stock construction materials. After that, cell phone companies arrive: China Mobile, China Unicom. They sell prepaid phonecards to migrants; in the south-eastern province of Zhejiang, one popular product is called the Homesick Card. When the factories start production, you start to see women. Young women have a reputation for being hard-working. After the arrival of the women, the clothes shops appear. An American poet once described an industrial town in the USA as 'springing up, like the enchanted palaces of the Arabian tales, as it were in a single night.' Today it's the factory towns of China that seem to belong to another world. The human energy is amazing: the courageous entrepreneurs, the quick-moving builders, the young migrants. A combination of past problems and present-day opportunities has created an extremely motivated population. Most people in China have seen their standard of living go up in recent years. The size of the population is both a strength and a challenge to China. Of the 1.3 billion people, 72 per cent are between the ages of 16 and 64. The movement of people from the countryside to the cities has transformed China into the world's factory floor. In 1978, there were only 172 million urban residents. Now there are 577 million. Social scientists predict that the urban population will be 60 per cent by 2030. Each year about ten million rural Chinese move to the cities, so the factories have a constant supply of labour. Chinese schools have been very successful. The literacy rate is over 90 per cent. The next step is to develop higher education. Many people are looking for better training. In a Chinese factory town, there are many private courses: English classes, typing classes, technical classes. In Zhejiang, I met Luo Shouyun, who had spent a quarter of his wages on training. Now he is a master machinist, with a salary that makes him 'middle class'. Another young man had learned Arabic in order to translate for Middle Eastern buyers. Clearly, there are environmental costs from China's rapid growth. Collaboration between China and other countries will be crucial in managing environmental problems. Nobody in the developed world should criticise China without taking a look in the mirror. The nation has become successful by making products for overseas consumers. There's nothing foreign about the materialistic dreams of the average Chinese worker. (CENGAGE, 2020) Questions 1 – 10 Circle the letter which best answers the question 1. What is the starting point for factory towns? A. Money B. Construction C. Commercial D. Residential 2. Where does the initial workforce come from? A. cities B. towns C. villages D. overseas 3. What is the role of early entrepreneurs? A. sell products to support the workforce B. start designer outlets to attract people C. to provide telephonic services D. to encourage the government to provide hospitals 4. What does the writer mean by the Homesick Card? A. It is a card that tells the employer you are sick B. It is a card that you send to your family because you miss them C. It is a card that gives you free phone calls D. It is a card you buy which you use to call home 5. Why do production factories employ young women? A. because there are more women than men B. because older women are not allowed to work C. because they work hard D. because they do not have to pay them big salaries 6. Why does the writer refer to an American poet and Arabian tales? A. He comes from an Arabic country, and he remembers home B. He wants to make a strong mental image for the reader C. He is a poet and likes poetry D. He wants to say that all three countries are similar 7. How many people lived in the city in 1978? A. 72% B. 577 million C. 10 million D. 172 million 8. How many people migrate from the countryside into urban areas? A. 1.3 billion B. 577 million C. 10 million D. 172 million 9. Why are people looking for better training? A. to improve their economic status B. they like to learn C. they want to keep busy D. they have nothing else to do 10. The article mentions one issue that is affecting China. A. relations with other countries B. they dream too much C. environmental costs D. production costs Question 11 – 20 Complete the summary using words from the original text. Chinese factories always start in the same way. First it is mainly ____________________ 1 workers. Things go along quickly due to the expanding economy with staged building taking place to establish these new industrial areas. Migrants _________________2 provide most of the workforce who come from rural villages to seek employment. Alongside this migrant workforce are a few ___________________ 3 who provide essential services to meet the need of the workers such as selling meat, fruit and vegetables. China Mobile and China Unicom represent the ___________________ 4 companies. They provide telecommunication services so that the labour force can keep in touch with people back at home. They normally sell ______________ 5 services such as the Homesick Card. Women join the growing number of people working in these factory cities especially at the time of __________________ 6 . This is because young women work hard. These factory towns make China seem like they are from some other planet. What is remarkable is the human ______________ 7: the brave businesspeople, the fast responding construction workers, and the younger migrants. The past and the present meet to create a highly _______________ 8 group of people. Standards of living in _________________ 9 have gone up in recent years. Although there has been tremendous Economic growth nothing comes without problems and the biggest one clearly is the _____________________ 10 costs from China’s rapid growth.
In: Economics