Special Checking Is Handed a Loss
Sammy Benson supervised greater Downtown Bank's Special Check Sorting
Unit, which processed odd-sized, foreign, and damaged checks. Once the checks were
sent to his unit, they were manually interpreted, recorded, entered into the appropriate
account transactions, and filed for return.
Sammy supervised three check sorting clerks in his department. These jobs were
staffed by relatively untrained, entry-level individuals who had just graduated from high
school. During the summer, Greater Downtown Bank hired low-income, disadvantaged
young people for various jobs throughout the company as part of its Community Upbeat
campaign. To participate in this effort, representatives from the Human Resources
Department visited selected high schools to interview students. Since the students were
already prescreened by the school, the interviews were little more than "get-acquainted"
discussions. Last summer, Sammy's unit supplied one of the jobs in this effort.
Juanita Perez was hired in this context to work as a Special Checks clerk. She
was scheduled to begin working in June after graduating from the local vocational high
school, where she maintained a C average. This was her first full-time job.
When Juanita reported to the bank for a brief induction program, she was
scared. It was not only her first day on the job, but the first time she had ever been in
the bank. Nevertheless, she kept up her courage and reported to the Human Resources
Department as planned. After waiting in the lobby for a while, she was taken to a small
meeting room where she and two other new hires were shown how to fill out and sign
various forms and documents. Next, an administrative assistant read to the new hires a
series of personnel policies about work schedules, breaks, overtime, pay secrecy,
attendance, and benefits. She signed more forms, wondering what all this meant.
As the meeting drew to a close, Sammy Benson arrived after receiving a call from
Human Resources. He and Juanita were introduced for the first time. Sammy escorted
Juanita back to the Human Resources Department, showing her the bank's various
offices and other departments. He gave her a quick tour of his area, introducing her to
the other clerks as he went. Sammy was careful not to interrupt their work, however,
nor did he explain to Juanita what they were doing. It was obvious by the expressions
on their faces that the employees were surprised to see her.
After a quick tour and passing introductions, Sammy gave Juanita some basic
instructions in her job. He gave Juanita the job of processing foreign checks. He felt
this task was the easiest job to learn and do correctly. During her first day on the job,
Sammy spent about 15 minutes showing her the procedure: inspect, record, enter,
adjust, file. Since he had to prepare for a meeting later that day, that was all the time he
could spend with her. By the end of the first week, Juanita seemed to be getting the
hang of things: She came to work on time, stayed busy, and was fairly pleasant and easy
to get along with. Sammy intended to spend as much time as possible with her during
this period; however, because she seemed to catch on quickly and he was very busy, he
saw her only occasionally over the next few weeks.
Then, after about a month, Juanita called in sick one day. A replacement was
brought in, and as she looked through Juanita's desk for a notepad, she found what
appeared to be a large pile of unfiled checks. When Sammy looked through the pile, he
found that there were, in fact, quite a few unprocessed checks, some of which dated
from Juanita's first day on the job. As they were the more unusual kinds of checks the
department handled; Sammy assumed that she apparently had not known how to
process them. Unfortunately, the combined value of these checks totaled around
$65,000. The bank had lost the "float" value on them, and Sammy knew that customer
complaints would be coming in soon.
Sammy expected Juanita to come back to work the following day, and he wondered if he should write up a warning notice for her immediately.
Q1/ What could be done by Sammy to manage Juanita's poor performance problem? Suggest four (4) methods of how Sammy can provide Juanita with skills and knowledge to improve her performance. Provide suitable example to support your answer.
Q2/ Managers have the most significant impact on employee performance. Based on this statement, how would Sammy align the performance of his staff with the organizational goals? Propose four (4) work practices that Sammy can apply which lead to both high individual and high organizational performance. Provide suitable example to support your answer.
In: Operations Management
Conflict of Interest: Luca Deporte is the Senior Portfolio Strategist for the Republic of Benga’s sovereign wealth fund - The Zouk Fund. The fund employs external specialist asset managers to manage various portions of the Zouk fund mandate in the category of developed market equity. Earlier in the week Luca received a phone call from Alex, a former colleague from Business School. Alex is now a sell-side analyst with a reputable major North American asset management firm and is in the process of expanding his clientele and is keen on landing the Zouk fund as a potential lucrative client. During his conversation with Luca, Alex introduces the products and services available and the prospect of gaining a share of the externally managed portfolios. The sales call is timely as Luca was already evaluating existing and potential managers for the developed market equity portion of the fund. Further, Luca’s research reveals that Alex’s employer’s products are generally aligned with the Zouk fund’s mandate. Luca decides to give Alex a chance and includes Alex’s firm as a recommended external manager for the developed market equity. However the report does not mention his familiarity with the sales analyst-Alex. Consider the Following questions in your post \
In: Finance
EJ is a 14-year-old male who currently resides at a behavioral health resident treatment facility. He has been diagnosed with obesity and hyperlipidemia, most likely due to side effects from the medications he is taking for bipolar disorder. The registered dietitian has been asked to speak with EJ about his new diet order for a low-fat diet and to provide suggestions to EJ’s family. EJ is expected to return home next month. His family has been participating in family counseling weekly with EJ while he has been at the facility. Currently EJ is 195 pounds and 70 inches tall. EJ’s mother reports that EJ typically eats at fast-food restaurants after school three or four days a week. His intake of fruits and vegetables has only been 1-2 daily while at the facility, and his mother indicates this is more than he eats at home. When EJ does drink milk, it’s usually whole milk. EJ’s family is very busy, and often EJ and his two older siblings prepare their own dinner.
Questions:
1. What is EJ’s BMI? How does this classify his weight at this time?
2. What dietary recommendations do you have, specific to EJ’s situation, that can help him improve his nutritional intake and reduce his fat consumption?
3. What guidelines do you need to keep in mind as you provide nutrition education and counseling to adolescents?
4. Research the impact of family meals in the lives of adolescents using PubMed (http://www.ncbi.nlm.nih.gov/pubmed/). What is the consensus on family meals as they relate to the health of adolescents?
In: Nursing
EJ is a 14-year-old male who currently resides at a behavioral health resident treatment facility. He has been diagnosed with obesity and hyperlipidemia, most likely due to side effects from the medications he is taking for bipolar disorder. The registered dietitian has been asked to speak with EJ about his new diet order for a low-fat diet and to provide suggestions to EJ’s family. EJ is expected to return home next month. His family has been participating in family counseling weekly with EJ while he has been at the facility. Currently EJ is 195 pounds and 70 inches tall. EJ’s mother reports that EJ typically eats at fast-food restaurants after school three or four days a week. His intake of fruits and vegetables has only been 1-2 daily while at the facility, and his mother indicates this is more than he eats at home. When EJ does drink milk, it’s usually whole milk. EJ’s family is very busy, and often EJ and his two older siblings prepare their own dinner.
Questions:
1. What is EJ’s BMI? How does this classify his weight at this time?
2. What dietary recommendations do you have, specific to EJ’s situation, that can help him improve his nutritional intake and reduce his fat consumption?
3. What guidelines do you need to keep in mind as you provide nutrition education and counseling to adolescents?
4. Research the impact of family meals in the lives of adolescents using PubMed (http://www.ncbi.nlm.nih.gov/pubmed/). What is the consensus on family meals as they relate to the health of adolescents?
In: Nursing
EJ is a 14-year-old male who currently resides at a behavioral health resident treatment facility. He has been diagnosed with obesity and hyperlipidemia, most likely due to side effects from the medications he is taking for bipolar disorder. The registered dietitian has been asked to speak with EJ about his new diet order for a low-fat diet and to provide suggestions to EJ’s family. EJ is expected to return home next month. His family has been participating in family counseling weekly with EJ while he has been at the facility. Currently EJ is 195 pounds and 70 inches tall. EJ’s mother reports that EJ typically eats at fast-food restaurants after school three or four days a week. His intake of fruits and vegetables has only been 1-2 daily while at the facility, and his mother indicates this is more than he eats at home. When EJ does drink milk, it’s usually whole milk. EJ’s family is very busy, and often EJ and his two older siblings prepare their own dinner.
Questions:
1. What is EJ’s BMI? How does this classify his weight at this time?
2. What dietary recommendations do you have, specific to EJ’s situation, that can help him improve his nutritional intake and reduce his fat consumption?
3. What guidelines do you need to keep in mind as you provide nutrition education and counseling to adolescents?
4. Research the impact of family meals in the lives of adolescents using PubMed (http://www.ncbi.nlm.nih.gov/pubmed/). What is the consensus on family meals as they relate to the health of adolescents?
In: Nursing
You are a loan officer for First Benevolent Bank. You have an uneasy feeling as you examine a loan application from Daring Corporation. The application included the following financial statements.
|
DARING CORPORATION |
|
|
Sales revenue |
$100,000 |
|
Cost of goods sold |
(50,000) |
|
Depreciation expense |
(5,000) |
|
Remaining expenses |
(25,000) |
|
Net income |
$ 20,000 |
|
DARING CORPORATION |
|
|
Cash |
$ 5,000 |
|
Accounts receivable |
25,000 |
|
Inventory |
20,000 |
|
Operational assets |
55,000 |
|
Accumulated depreciation |
(5,000) |
|
Total |
$100,000 |
|
Accounts payable |
$ 10,000 |
|
Interest payable |
5,000 |
|
Note payable |
45,000 |
|
Common stock |
20,000 |
|
Retained earnings |
20,000 |
|
Total |
$100,000 |
It is not Daring’s profitability that worries you. The income statement submitted with the application shows net income of $20,000 in Daring’s first year of operations. By referring to the balance sheet, you see that this net income represents a 20% rate of return on assets of $100,000. Your concern stems from the recollection that the note payable reported on Daring’s balance sheet is a two-year loan you approved earlier in the year.
You also recall another promising new company that, just last year, defaulted on another of your bank’s loans when it failed due to its inability to generate sufficient cash flows to meet its obligations. Before requesting additional information from Daring, you decide to test your memory of the intermediate accounting class you took in night school by attempting to prepare a statement of cash flows from the information available in the loan application.
In: Accounting
For the following data, determine the correct data type.
1- The number of protesters at a rally against a new government initiative.
Qualitative
Quantitative (Discrete)
Quantitative (Continuous)
2- The height of buildings in a city.
Qualitative
Quantitative (Discrete)
Quantitative (Continuous)
3- The distance from your home to school.
Nominal
Ordinal
Interval
Ratio
4- The following table displays some data about the top scoring NHL (National Hockey League) players in the 2017-2018 season, ranked by total points scored.
| Player | Rank | Age | Jersey Number | Team | Goals | Points |
|---|---|---|---|---|---|---|
| Connor McDavid | 1 | 21 | 97 | Edmonton Oilers | 41 | 108 |
| Claude Giroux | 2 | 30 | 28 | Philadelphia Flyers | 34 | 102 |
| Nikita Kucherov | 3 | 24 | 86 | Tampa Bay Lightning | 39 | 100 |
| Evgeni Malkin | 4 | 31 | 71 | Pittsburgh Penguins | 42 | 98 |
Identify the level of data measurement for each of the following variables as provided in the table.
| Variable | Level of Measurement |
|---|---|
| Rank |
(click to select)NominalOrdinalIntervalRatio |
| Jersey Number |
(click to select)NominalOrdinalIntervalRatio |
| Team |
(click to select)Nominal,Ordinal, Interval, Ratio |
| Points |
(click to select)Nominal,Ordinal, Interval, Ratio |
| Goals |
(click to select)Nominal,Ordinal, Interval, Ratio |
5- In the wake of several police arrests in relation to money laundering and dirty cash cleaning, a beauty salon franchise launched an audit into how their franchisees were keeping their books. The audit team selected five franchisees, closest to the company's headquarters, to be audited.
Simple Random Sampling
Systematic Sampling
Stratified Random Sampling
Cluster Sampling
Convenience Sampling
In: Statistics and Probability
Project Selection
Your company is prepared to undertake several new projects over the next five years. Each Division has submitted a number of project proposals that include the annual budgets and anticipated profit. Your company’s annual budgets for the next five years are as follows. (Amounts are X$1000)
|
YEAR |
2016 |
2017 |
2018 |
2019 |
2020 |
|
FUNDS |
3500 |
4500 |
4000 |
3450 |
4500 |
The project proposals (for a total of fifteen possible projects) are as follows:
|
Project |
2016 |
2017 |
2018 |
2019 |
2020 |
Profit |
|
1 |
400 |
230 |
330 |
400 |
230 |
1500 |
|
2 |
500 |
270 |
260 |
500 |
270 |
2000 |
|
3 |
200 |
430 |
430 |
200 |
430 |
2500 |
|
4 |
300 |
220 |
270 |
300 |
220 |
7000 |
|
5 |
450 |
500 |
400 |
450 |
500 |
4000 |
|
6 |
650 |
450 |
320 |
650 |
450 |
3000 |
|
7 |
350 |
530 |
330 |
350 |
530 |
4500 |
|
8 |
300 |
700 |
260 |
300 |
700 |
3500 |
|
9 |
500 |
800 |
430 |
500 |
800 |
1500 |
|
10 |
600 |
250 |
270 |
600 |
250 |
2000 |
|
11 |
150 |
500 |
400 |
150 |
500 |
2500 |
|
12 |
250 |
340 |
320 |
250 |
340 |
7000 |
|
13 |
220 |
400 |
250 |
220 |
270 |
4000 |
|
14 |
170 |
300 |
300 |
170 |
300 |
3000 |
|
15 |
420 |
400 |
260 |
420 |
400 |
4500 |
What project selection should your company choose? (You decide what criterion to use, but recall that this Business school.)
Please show/explain using excel solver
In: Statistics and Probability
Identify a person you know who has an immune system disorder or cancer. Review content in your text for potential types of disorders.
Interview the affected person and write a 3-5 page paper identifying your findings including:
Questions you may want to use to guide your interview:
In: Nursing
Determine Ken's gross income.
Ken is 63 years old and unmarried. He retired at age 55 when he sold his business, Understock.com. Though Ken is retired, he is still very active. Ken reported the following financial information this year. Assume Ken files as a single taxpayer.Ken won $1,200 in an illegal game of poker (the game was played in Utah, where gambling is illegal).
In: Accounting