Produce a report outlining how SIX SIGMA has influenced quality management and how the selected approach helps organisations address contemporary issues in quality management.

The main part of the report should be divided into five parts, in the following order.

1. The significance of the quality approach a.

A brief explanation of the quality approach being examined and how it builds on what went before.

b. What was the perceived limitation of previous approaches to quality management that the approach offered a solution to?

c. How important was it that this gap was addressed?

2. The strengths and advantages of the quality approach

a. Identify and explain the strengths of the approach and the advantages that it brings for organisations, employees and customers

. b. Explain whether these advantages are conditional on any particular resources or contexts.

c. Is the approach suitable for all types of organisation, or some more than others? If so, which organisations does it particularly suit?

3. Examples of organisations using the quality approach

a. Identify and discuss at least two examples of the approach in use. Reviews of individual organisations will ideally cover organisations whose experience is worth knowing about for some particular reason (for example, they demonstrated the importance of the approach or advanced the methods associated with the approach).

b. Discuss any lessons learnt about how organisations can make the best use of the approach.

4. Critical evaluation of the quality approach

a. Provide a critical evaluation of the approach.

b. Has the approach proved to be as significant as expected? If not, why not?

c. Are there people who criticise the approach? If so, what are their concerns and are these concerns justified?

d. Are there any disadvantages to using this approach?

5. Contribution to contemporary business issues

a. Discuss how the approach contributes to helping organisations address contemporary quality management concerns. For example:

i. How does the approach fit with the increasingly globalised world in which many businesses operate?

ii. Does the approach assist organisations to demonstrate their commitment to high ethical standards and business responsibility?

iii. Does the approach help organisations satisfy customer expectations at a time of growing consumer choice? Is the approach relevant to a digital economy as well as old-fashioned manufacturing?

Recommendations You should make at least two specific recommendations concerning what you think should be done to:

improve the contribution the approach can make to quality management

advise organisations on what to consider when contemplating adopting the approach. These recommendations should follow from the discussion in your analysis.

Conclusion ( word limit 4000)

Decisions involving capital expenditures often require managers to weigh the costs and benefits of different options related to the financing of a project. For instance, deciding when to call a bond before maturity due to changing interest rates can lower the overall cost of a project significantly through refinancing. So, it is important to be able to understand the real interest rate being paid out to your bondholders (yield) at any given time.

For this Assignment, review the information presented in Problem 7-18 on page 267 of your course text. You will utilize the information in this week's readings and media to make a recommendation with regard to when to call a bond.

Prepare a spreadsheet using Excel or a similar program in which you compute the items listed in parts a, b, and d. Be sure to compute the Yield-to-Maturity (YTM) and Yield-to-Call (YTC) for each of years 5, 6, 7, 8, and 9. Utilizing Word, prepare a written report to your finance director:

Include a detailed explanation of the conclusion you reached concerning whether or not to call the bond before maturity.

If your recommendation is to call the bond early, explain when to call the bond and your rationale.

Discuss the advantages and disadvantages of using a long-term loan instead of a bond.

YIELD TO MATURITY AND YIELD TO CALL Kaufman Enterprises has bonds outstanding with a $1,000 face value and 10 years left until maturity. They have an 11% annual coupon payment, and their current price is $1,175. The bonds may be called in 5 years at 109% of face value (Call price =$1,090).

a. What is the yield to maturity?

b. What is the yield to call if they are called in 5 years?

c. Which yield might investors expect to earn on these bonds? Why?

d. The bond’s indenture indicates that the call provision gives the firm the right to call the bonds at the end of each year beginning in Year 5. In Year 5, the bonds may be called at 109% of face value; but in each of the next 4 years, the call percentage will decline by 1%. Thus, in Year 6, they may be called at 108% of face value; in Year 7, they may be called at 107% of face value; and so forth. If the yield curve is horizontal and interest rates remain at their current level, when is the latest that investors might expect the firm to call the bonds?

Imagine the following goal of Lenin/Stalin at the beginning of the Soviet regime in Russia: to overtake (i.e. equal) and surpass the world’s industrialized economies in terms of GDP per capita. To achieve this goal, the main instrument of control is the fraction of national production that is devoted to building the nation’s productive capacity: new machines, factories, transportation equipment, and roads. That is, the main instrument to achieve this goal is what fraction of GDP to devote to investment. The rest of national production is used for consumption, i.e. to produce consumer items like clothing and food. The country begins with relatively little capital, being mostly rural and non-industrialized. Assume each of the following:

• GDP per capita starts in USSR at $300/year.

• The world’s industrialized economies start with GDP per capita of $5000/year.

• Population growth rates are 2% everywhere in the world.

• All capital depreciates at 8% per year.

a. At what average annual rate will income per capita in the USSR have to grow in order to overtake (i.e. to equal) the industrialized nations’ income per capita in exactly 30 years? Assume the industrialized nations’ income per capita is growing at 2% per year.

For the parts below., assume the basic growth framework of Harrod-Domar, and that 1 ruble’s worth of capital always produces 0.5 ruble’s worth of output (i.e. A=0.5). Also, assume inputs are used more efficiently in the industrialized countries, so that A=0.6 there.

b. What fraction of national output must the USSR devote to building new capital goods in order to attain the growth rate of part a.? What fraction would be left for consumer items? [Hint: another word for the fraction of output devoted to building new capital goods is the investment rate, i.e. the ratio It/Yt. And, remember that savings equals investment, so the investment rate equals the savings rate.]

c. At what rate are the industrialized countries saving if they are growing at 2% per year?

d. What would you calculate the ratio of consumption per capita in the USSR to consumption per capita in the industrialized countries when the USSR overtakes the industrialized countries (i.e. when GDP per capita is equal)? Assume the savings rates of parts b. & c. What would the ratio be when the USSR reaches double the industrialized nations’ GDP per capita?

Create a new Java project using NetBeans, giving it the name L-14. In java please

Read and follow the instructions below, placing the code statements needed just after each instruction. Leave the instructions as given in the code.

Declare and create (instantiate) an integer array called List1 that holds 10 places that have the values: 1,3,4,5,2,6,8,9,2,7.

Declare and create (instantiate) integer arrays List2 and List3 that can hold 10 values.

Write a method called toDisplay which will display the contents of the List1 (on one line with spaces between each value)

Write a method called toDisplayWithIndex which will display the contents of the List1 (on separate lines with index, a space, a colon, a space and the value. ( 1 : 3 )

Call the method toDisplay for List1 in the main

Call the method toDisplayWithIndex for List1in the main

Assign the value 15 to the first and 23 to the last elements of the array List1

Display the new contents of the array List1 using your method toDisplay

Write a method called makeRandom which will fill the array with random integers from 1 to 1000.

Invoke makeRandom in the main to adjust List2 with these random values.

Display List2 using toDisplayWithIndex

Write a method called makeWithInput which will fill the array with numbers inputted by the user.

Invoke makeWithInput in the main to load List3

Display the contents of the List3 array using your method toDisplay

Write a method called makeWithIndex which will fill the array List1 with the value of the index (List[0] = 0 List[1] =1 etc )

Invoke makeWithIndex in the main to adjust List1 with these index values.

Invoke toDisplayWithIndex for List1

=======================

Write a method called calcSum that will use a for loop to find and return the sum of all elements in the array

Display the sum for all 3 arrays

Write the method calcAvg which will calculate the average of the array.

Display the average for all 3 arrays

Write a method called getSmallest that will use a loop to find and return the index of the smallest element in the array List2 and List3

Display the index of the smallest element and the value of the smallest element in List2 and List3

Write a method called shuffleArray which will shuffle the values in the array. Use your book as a reference!

Shuffle List1 then call the method toDisplayWithIndex

Write a method called bubbleSort . Use your book as a reference!

Sort List2 then call the method toDisplayWithIndex

Copy your final working output and the source code to a WORD doc.

To find out if wealthier people are happier we collect data from 50 people about their income and their overall happiness on a scale from 1 to 10. The correlation coefficient comes out to be -0.25. Given that r=0.025 which means this is a weak negative correlation. In terms of strength, we can conclude that the correlation between income and happiness is moderate. In terms of direction, there is a negative correlation between happiness and income.  If we increase the number of subjects in the study to 1000 the errors will increase therefore we may not obtain the desired correlation. It is important to select data randomly because randomly selected data are biased free and give us an unbiased estimator for the population. Consider an example of students interested in a youth festival in a school. If we collect considered statistics class as a sample and get data from all the students this will not be a representative of the population here which is the school.

This is the response I received from my instructor:

Your description of the correlation coefficient was correct overall. Remember that it ranges from -1 to +1 and the closer it is to 0 the weaker it is, and the closer it is to 1 the stronger it is. As a result, if you have a correlation coefficient of -0.25, it would be closer to 0 than 1, which would imply it's relatively weak, although moderate is the word you used. It's not always clear how strong or weak, however, as there aren't definitive cut-offs to determine that. There's another consideration regarding sample size in that as you have a smaller size, there's the chance that the subjects who volunteer for studies have their own inherent reasons for volunteering. In most studies, subjects are volunteers and are therefore a very select group that usually has an interest in the subject or have a reason to participate. In other words, it seems that having a biased sample is almost inevitable as most studies require that subjects volunteer on their own. What does that say about the validity of the research experiments in which subjects volunteer for them - should researchers attempt to eliminate this option? How??

Please help with what he is asking.

What does that say about the validity of the research experiments in which subjects volunteer for them - should researchers attempt to eliminate this option? How??

What does that say about the validity of the research experiments in which subjects volunteer for them - should researchers attempt to eliminate this option? How??

this is the question and I don't know how to answer it

Gallatin Carpet Cleaning is a small, family-owned business operating out of Bozeman, Montana. For its services, the company has always charged a flat fee per hundred square feet of carpet cleaned. The current fee is $22.65 per hundred square feet. However, there is some question about whether the company is actually making any money on jobs for some customers—particularly those located on remote ranches that require considerable travel time. The owner’s daughter, home for the summer from college, has suggested investigating this question using activity-based costing. After some discussion, she designed a simple system consisting of four activity cost pools. The activity cost pools and their activity measures appear below:

Resource consumption is distributed across the activities as follows:

Job support consists of receiving calls from potential customers at the home office, scheduling jobs, billing, resolving issues, and so on.

1. Prepare the first-stage allocation of costs to the activity cost pools.

2. Compute the activity rates for the activity cost pools.

3. The company recently completed a 600 square foot carpet-cleaning job at the Flying N Ranch—a 51-mile round-trip journey from the company’s offices in Bozeman. Compute the cost of this job using the activity-based costing system.

4. The revenue from the Flying N Ranch was $135.90 (600 square feet @ $22.65 per hundred square feet). Calculate the customer margin earned on this job.

If you need more information please ask the cheeg system says there is a bad word in it somewhere and I can't find it.

Put the ideas into practice by extending the original Room class (from lab 5) to create an AcademicRoom.java class.

Room.java:

import java.util.*;
public class Room
{
// fields
private String roomNumber;
private String buildingName;
private int capacity;

public Room()
{
this.capacity = 0;
}
  
public int compareTo(final Room o){
return Integer.compare(this.capacity, capacity);
}
/**
* Constructor for objects of class Room
*
* @param rN the room number
* @param bN the building name
* @param c the room capacity
*/
public Room(String rN, String bN, int c)
{
setRoomNumber(rN);
setBuildingName(bN);
setCapacity(c);
}
  
/**
* Mutator method (setter) for room number.
*
* @param rN a new room number
*/
public void setRoomNumber(String rN)
{
this.roomNumber = rN;
}
  
/**
* Mutator method (setter) for building name.
*
* @param bN a new building name
*/
public void setBuildingName(String bN)
{
this.buildingName = bN;
}
  
/**
* Mutator method (setter) for capacity.
*
* @param c a new capacity
*/
public void setCapacity(int c)
{
this.capacity = c;
}
  
/**
* Accessor method (getter) for room number.
*
* @return the room number
*/
public String getRoomNumber()
{
return this.roomNumber;
}
  
/**
* Accessor method (getter) for building name.
*
* @return the building name
*/
public String getBuildingName()
{
return this.buildingName;
}
  
/**
* Accessor method (getter) for capacity.
*
* @return the capacity
*/
public int getCapacity()
{
return this.capacity;
}
}

3. The AcademicRoom.java should store information about the building name, room number, capacity, academic department associated with the room (CPSC, MATH, BUAD, ...) and also whether or not the room contains a projector. Make sure to utilize inheritance (only add new fields to AcademicRoom).

4. Include a constructor for the AcademicRoom class that takes advantage of the reserved word super. Also include appropriate getter/setter methods for the AcademicRoom.

5. Add James Farmer B6 to your list as well as two or three other classrooms of your choosing.

6. Implement a test program (TestAcademicRoom.java) with a main() that creates an ArrayList of AcademicRooms. After the list is created, allow the user to: (1) add another room to the list, and (2) search for rooms. The program should not add the room if it already exists in the list. The user should search by inputting a building name and optionally a room number. If a room number is not provided, the program should print all rooms in that building. If matches are found in the list, print all the data members associated with the AcademicRoom(s).

Part 1:

The clinic's receptionists who are your internal customers respond to you defensively. They tell you that the HIM staff won't answer the phone and that they want some backup when they are busy with patients. You talk to the HIM staff and find their stories are just as negative. They say they are being charged with more responsibilities but have no additional help. They also complain that the receptionists transfer the calls that they should be handling. Your HIM staff indicate that the receptionists know when patients schedule their appointments which is usually days in advance and there should be fewer STAT requests for patient records on the same day.   The clinic's nurses are also upset with the HIM staff; they claim that the department does not help them locate patient charts, causing long wait times for patients. The clinic's physicians say they cannot assume additional tasks to alleviate the situation because their days are already chaotic. They further indicate that they incur the wrath of the patients due to long waiting times.  The physicians cannot complete their routines on time because of backlog due to delays in acquiring patient records. As a clinician stated " without test results or patient data, our hands are tied and there is only so much we can do"......

1. What improvement tool(s) would you use to identify all possible reasons for the increase in complaints about the HIM department? Provide your rationale.

2. What tool(s) would you use to gather data to confirm the reasons for the complaints about the HIM department? Why?

3. You believe that complaints spike on certain days of the week. What tool(s) would you use to analyze/determine this theory?

4. You have gathered data about the causes of complaints. What tool(s) would you use to prioritize the problems?

5. You need to define and understand the current process for retrieving patient records. What tool would you use to visually define the process?

Note - Each question carries equal points (10 points for this part) . Submit your answers ALONG with questions as a word document. In case you believe there is a tie in the tool options, pick one that you believe fits the best (most appropriate for the situation - if you have a good rationale to support, some points will be given even if not ideal).   review the slides on QI tools and read chapter 6 prior to attempting this question.