You have just started an internship with Frode Laursen and you have spent your first day together with a Key Account Manager (KAM), who handles transactions with three different customer segments (A, B and C).
He proudly tells you that his focus is on serving the A customers since they yield the highest contribution margin per transaction. Then come the B customers, and if there is time left, he also serves the C customers.
Upfront, his argument sounds logical, but from your studies, you recall that there might be other aspects to consider. You take on the task of collecting data for a typical workday for a KAM.
The Key Account Manager has a daily practical capacity of seven working hours.
Data of the customer segments have been collected, and are included in the table below:
|
Revenue per transaction |
Costs per transaction |
Time per transaction in hours |
Demand per day (transactions) |
|
|
Segment A |
1,000 |
500 |
0.75 |
5 |
|
Segment B |
700 |
400 |
0.25 |
14 |
|
Segment C |
400 |
200 |
0.20 |
10 |
On an average workday, the Key Account Manager makes 5 transactions with the A customers, 13 with the B customers and 0 with the C customers.
The daily contribution margin is displayed in the table below:
|
Segment A |
Segment B |
Segment C |
Total |
|
|
Revenue |
5,000 |
9,100 |
0 |
14,100 |
|
Variable costs |
2,500 |
5,200 |
0 |
7,700 |
|
Contribution margin |
2,500 |
3,900 |
0 |
6,400 |
1. Calculate and suggest a more optimal allocation of transactions with the customers from a pure Management Accounting point of view and calculate the contribution margin based on your suggestion.
2. Discuss briefly if there are other considerations you would include in your suggestion.
In: Finance
Johnson Electronics is considering extending trade credit to some customers previously considered poor risks. Sales would increase by $260,000 if credit were extended to these new customers. Of the new accounts receivable generated, 8 percent will prove to be uncollectible. Additional collection costs will be 5 percent of sales, and production and selling costs will be 74 percent of sales. The firm is in the 35 percent tax bracket. a. Compute the incremental income after taxes. b. What will Johnson’s incremental return on sales be if these new credit customers are accepted? (Input your answer as a percent rounded to 2 decimal places.) c. If the accounts receivable turnover ratio is 6 to 1, and no other asset buildup is needed to serve the new customers, what will Johnson’s incremental return on new average investment be? (Do not round intermediate calculations. Input your answer as a percent rounded to 2 decimal places.)
In: Finance
A company receives payment from one of its customers on August 5 for services performed on July 21. Which of the following entries would be recorded if the company uses accrual basis accounting?
A
|
Cash |
1000 |
|
|
Accounts Receivable |
1,000 |
B
|
Accounts Payable |
1000 |
|
|
Cash |
1,000 |
C
|
Cash |
1000 |
|
|
Service Revenue |
1,000 |
D
|
Service Revenue |
1000 |
|
|
Cash |
1,000 |
Which of the following accounts would be used under the accrual basis of accounting, but not under cash basis accounting?
A) Cash
B) Unearned Revenue
C) Service Revenue
D) Salaries Expense
What is the difference between cash basis accounting and accrual basis accounting?
The revenue recognition principle guides accountants in ________.
A) ensuring only revenues received in cash are recorded
B) determining when to record expenses
C) determining when to record revenues
D) ensuring expenses are deducted from revenues
In: Accounting
Similarities and differences between the domains provide contradictory information about their
potential origins. How do lipid structures contribute to this controversy
In: Biology
1. Describe the graph of the function without drawing the graph. Use the terms increasing, decreasing, concave up, concave down, vertical intercept, and horizontal asymptote, as appropriate.
f(t) = 0.75(3)t − 2
.the vertical intercept is (t, f(t)) =
.The function is increasing or decreasing and concave up or concave down?
2. Model the data with an exponential function, if appropriate. If an exponential function model is not appropriate for the situation, explain why. Do not use regression for this exercise.
Between 1960 and 2004, insurance company expenditures for health care increased at an ever-increasing rate. In 1960, $6 billion was spent on health care. In 2004, $659 billion was spent on health care.†
Is the exponential function model appropriate? If not, explain why.
. Yes, the exponential function model is appropriate.
. No, the exponential function model is not appropriate because there is a constant rate of change, meaning it is linear.
. No, the exponential function model is not appropriate because the growth rate is less than 1.
. No, the exponential function model is not appropriate because the change factor is less than 1.
Give the exponential model, if appropriate. (If not appropriate, enter DNE. Let H(t) be health care expenditures by insurance companies in billions of dollars, t years after 1960. Round the change factor to two decimal places.)
H(t) = ________ billion dollars.
3. State the two integer values between which the expression falls.
log2(40)
Smaller value:-
Larger value:-
Use the change of base formula to evaluate the expression exactly. (Round your answer to three decimal places.):- __________
In: Statistics and Probability
Data on all residential homes sales in Ames Iowa between 2006 and 2010. The data set contains many explanatory variables on the quantity of physical attributes of residential homes in Iowa sold between 2006 and 2010. Most of the variables describe information a typical home buyer would like to know about a property (square footage, number of bedrooms, size of a lot, etc.)
Now use the Lot.Area
a. Use summary command to see descriptive statistics of Lot.Area
b. what is the mean and median of Lot.Area. Explain Comment on it.
c. Get the histogram of Lot.Area What do you observe?
d. Create new data set for Lot.Area where Lot.Area is than 20000.
e. Get the histogram of the new data for Lot.Area. What do you see? How is it distributed
(Need this in R Script commands)
In: Statistics and Probability
One of the major measures of the quality of service provided by any organization is the speed with which it responds to customer complaints. A large family-held department store selling furniture and flooring, including carpet, had undergone a major expansion in the past several years. In particular, the flooring department had expanded from 2 installation crews to an installation supervisor, a measurer, and 15 installation crews. The store had the business objective of improving its response to complaints. The variable of interest was defined as the number of days between when the complaint was made and when it was resolved. Data were collected from 40 complaints that were made in the past year (furniture2.xlsx). (a) The installation supervisor claims that the mean number of days between the receipt of a complaint and the resolution of the complaint is 30 days. To test the claim, build null and alternative hypotheses (for a two-tail test). (b) To conduct a two-tail t test based on the hypotheses in (a), identify the rejection regions (two sides) given the 99% critical level. (c) Using the given data, compute the test statistic for the t test. (d) At the 0.01 level of significance, should the claim be rejected (i.e., the mean number of days is different from 30)? In the critical-value approach, what is your conclusion based on (b) and (c)? Explain. (e) Using the test statistic in (c), determine the p-value for the t test. (f) In the p-value approach, what is your conclusion based on (e)? Explain.
| Days |
| 65 |
| 43 |
| 35 |
| 137 |
| 31 |
| 27 |
| 152 |
| 22 |
| 123 |
| 81 |
| 74 |
| 27 |
| 11 |
| 19 |
| 126 |
| 110 |
| 110 |
| 29 |
| 61 |
| 35 |
| 94 |
| 31 |
| 26 |
| 5 |
| 12 |
| 4 |
| 165 |
| 32 |
| 29 |
| 28 |
| 29 |
| 26 |
| 25 |
| 1 |
| 14 |
| 13 |
| 13 |
| 10 |
| 5 |
| 27 |
In: Math
One of the most effective ways to increase sales and revenue is to provide your current customers with excellent customer service. The following article provides real-world examples of how companies like Zappos and Amazon gain market share by providing their customers with excellent customer service. For this assignment, please click on the link provided to access the article. After reviewing the article
https://www.business.com/articles/customer-service-as-a-marketing-strategy/
In: Economics
Listed below ages of best actresses.
22, 37, 28, 63, 32, 26, 31, 27,27, 28, 30 , 26, 29, 24, 38, 25, 29, 41, 30, 35, 35, 33, 29, 38, 54, 24, 25, 46, 41, 28, 40, 39, 29, 27, 31, 38, 29, 25, 35, 60, 43, 35, 34, 34, 27, 37, 42, 41, 36, 32, 41, 33, 31, 74, 33, 50, 38, 61, 21, 41, 26, 80, 42, 29, 33, 35, 45, 49, 39, 34, 26, 25, 33, 35, 35, 28.
In: Statistics and Probability
Crovo Corporation uses customers served as its measure of activity. During December, the company budgeted for 42,000 customers, but actually served 44,000 customers. The company has provided the following data concerning the formulas used in its budgeting and its actual results for December:
Data used in budgeting:
|
Fixed element per month |
Variable element per customer |
|||||
| Revenue | $ | 2.60 | ||||
| Wages and salaries | $ | 20,300 | $ | 0.89 | ||
| Supplies | $ | 0 | $ | 0.54 | ||
| Insurance | $ | 7,300 | $ | 0.00 | ||
| Miscellaneous | $ | 3,300 | $ | 0.34 | ||
Actual results for December:
| Revenue | $ | 111,300 |
| Wages and salaries | $ | 56,000 |
| Supplies | $ | 21,860 |
| Insurance | $ | 9,300 |
| Miscellaneous | $ | 21,860 |
|
Required: |
|
Complete the report showing the company's revenue and spending variances for December. (Input all amounts as positive values. Leave no cells blank - be certain to enter "0" wherever required. Indicate the effect of each variance by selecting "F" for favorable, "U" for unfavorable, and "None" for no effect (i.e., zero variance). Omit the "$" sign in your response.) |
|
Crovo Corporation Revenue and Spending Variances For the Month Ended December 31 |
|||||||
|
Flexible Budget |
Actual Results |
Revenue and Spending Variances |
|||||
| Customers served | |||||||
| Revenue | $ | $ | $ | ||||
| Expenses: | |||||||
| Wages and salaries | |||||||
| Supplies | |||||||
| Insurance | |||||||
| Miscellaneous | |||||||
| Total expense | |||||||
| Net operating income | $ | $ | $ | ||||
In: Accounting