Wood Maker Ltd. incurred the following selected transactions during the month of April:

For each transaction, indicate (1) the basic type of account debited or credited (asset, liability, shareholders’ equity); (2) the specific account debited or credited; and (3) whether the specific account is increased or decreased to record this transaction. Use the following format.

9. The heights of a population of 100,000 men are normally distributed with a mean of 68 inches
and standard deviation of 3. About how many men have heights
(a) below 64 inches?
(b) above 74 inches?
(c) between 62 and 74 inches?

10. Assume that the scores on the Graduate Record Exam (GRE) are normally distributed with a
mean of 500 and a standard deviation of 115.
(a) Find the percentage of students who scored at least 600.
(b) A graduate school requires a GRE score in the 95th percentile for admission. What actual
score is required?

From Dunkin Donuts to Just Dunkin! The famous American Donut’s brand is rebranding and closing stores across the world including Oman as its outlets have shut down for good. The demand for donuts in America is decreasing as customers preferring more healthy food with less sugar and fat.

The company’s brand CEO Mr. David Hoffmann said, “the rebranding comes as an effort to reshape the company’s strategic goals and focusing on drinks more than donuts.” While analyzing the company’s different products, the managers

noticed that 60% of its revenue is coming from drinks like coffee while demand for donuts is declining.

The company redesigned its brand, and its stores making them look simpler. The company is also introducing new coffee experiences like nitro, cold brew, black...etc. The company will also introduce digital menu and drive through to fit the customers on the go lifestyle. The company will also reduce its employees as the new digital menus will eliminate the need of human employees, reducing the company’s costs.

1. On the product life cycle, where the donuts fall? What are the best strategies the company can use in this case?
2. Explain, how the demographic environment is affecting the company?
3. Develop Integrated Marketing Communication for the new brand “Dunkin” (5Marks)
4. Do you agree or disagree with the company’s rebranding strategy? Support your opinion based on your knowledge of the factors influencing the buyer behavior.
5. Discuss the role technology plays in Dunkin donuts new strategy.

You are working for The Wellington Company on temporary assignment while one of the accountants is on family leave. You have been asked to review the company’s investment

The balance sheet caption used to report long-term investments in stocks not intended as a source of cash in the normal operations of the business.

journal entries and provide necessary information to the accountant preparing the financial statements.

PAGE 8

JOURNAL

One of the major measures of quality of services provided by any organization is the speed with which it responds to customer complaints. A large family- held department store selling furniture and flooring, including carpet, had undergone a major expansion in the past several years. In particular, the flooring department had expanded from 2 installation crews. The store had the business objective of improving its response to complaints. The variable of interests was defined as the number of days between when the complaint was made and when it was resolved. Data were collected from 50 complaints that were made in the past year. These data, stored in furniture, are:

54 5 35 137 31 27 152 2 123 81 74 27

11 19 126 110 110 29 61 35 94 31 26 5

12 4 165 32 29 28 29 26 25 1 14 13

13 10 5 27 4 52 30 22 36 26 20 23

33 68

a) The installation supervisor claims that the mean number of days between the receipt of a complaint and the resolution of the complaint is 20 days. At the 0.05 level of significance, is there evidence that the claim is not true?

b) What assumption about the population distribution is needed in order to conduct the t-test in (a)?

c) construct a boxplot or a normal probability plot to evaluate the assumption made in (b)?

d) Do you think that the assumption needed in order to conduct the t-test in (a) is valid? Explain.

RATES of GROWTH

1. Calculate and state the following for the years shown for the Canadian economy: the rates of growth (% per year) of

1. nominal GDP;        
2. real GDP;        
3. real GDP per capita.
4. Real Medium family income

(Provide the raw data for all the years and show your work at least once for each category.)

2. Plot all your results calculated in ( 1 ) above on one graph. Must use graph paper and utilize the entire page. (Use a time series graph.)

please make as per Canadian Education standard's.

RATES of GROWTH

1. Calculate and state the following for the years shown for the Canadian economy: the rates of growth (% per year) of

1. nominal GDP;        
2. real GDP;        
3. real GDP per capita.
4. Real Medium family income

(Provide the raw data for all the years and show your work at least once for each category.)

2. Plot all your results calculated in ( 1 ) above on one graph. Must use graph paper and utilize the entire page. (Use a time series graph.)

Please answer according to Canadian education standards.

You have just started an internship with Frode Laursen and you have spent your first day together with a Key Account Manager (KAM), who handles transactions with three different customer segments (A, B and C).

He proudly tells you that his focus is on serving the A customers since they yield the highest contribution margin per transaction. Then come the B customers, and if there is time left, he also serves the C customers.

Upfront, his argument sounds logical, but from your studies, you recall that there might be other aspects to consider. You take on the task of collecting data for a typical workday for a KAM.

The Key Account Manager has a daily practical capacity of seven working hours.

Data of the customer segments have been collected, and are included in the table below:

On an average workday, the Key Account Manager makes 5 transactions with the A customers, 13 with the B customers and 0 with the C customers.

The daily contribution margin is displayed in the table below:

1. Calculate and suggest a more optimal allocation of transactions with the customers from a pure Management Accounting point of view and calculate the contribution margin based on your suggestion.

2. Discuss briefly if there are other considerations you would include in your suggestion.

Customers as a Cost Object

Morrisom National Bank has requested an analysis of checking account profitability by customer type. Customers are categorized according to the size of their account: low balances, medium balances, and high balances. The activities associated with the three different customer categories and their associated annual costs are as follows:

Additional data concerning the usage of the activities by the various customers are also provided:

Required:

1. Calculate a cost per account per year by dividing the total cost of processing and maintaining checking accounts by the total number of accounts. Round your answer to the nearest cent.
$per account per year

What is the average fee per month that the bank should charge to cover the costs incurred because of checking accounts? Round your answer to the nearest cent.
$per month

2. Calculate a cost per account by customer category by using activity rates. Round your answers to the nearest cent.

3. Currently, the bank offers free checking to all of its customers. The interest revenues average $90 per account; however, the interest revenues earned per account by category are $80, $100, and $165 for the low-, medium-, and high-balance accounts, respectively. Calculate the average profit per account (average revenue minus average cost from Requirement 1). Round your answer to the nearest cent.
$per account

Also calculate the profit per account by using the revenue per customer type and the unit cost per customer type calculated in Requirement 2. Round to the nearest cent. Use the minus sign to indicate a loss.

4. After the analysis in Requirement 3, a vice president recommended eliminating the free checking feature for low-balance customers. The bank president expressed reluctance to do so, arguing that the low-balance customers more than made up for the loss through cross-sales. He presented a survey that showed that 50% of the customers would switch banks if a checking fee were imposed. Explain how you could verify the president’s argument by using ABC.

First, calculate the profits from loans, credit cards, and other products by customer category (using ABC data). Next, compare 50% of the cross-sales profits from low-balance customers with the total loss from the low-balance checking accounts. If the cross-sales profits are greater  than the loss, the president’s argument has merit.