Questions
Develop an 8 pages paper on "Emotion and Motivation" Chapters 11 and 12 of the textbook...

Develop an 8 pages paper on "Emotion and Motivation" Chapters 11 and 12 of the textbook "Psychology 9th edition 2010 by D.G. Myers".

In: Psychology

The start of 2010, Dublin Corporation has 21,000 outstanding shares of preferred stock, each with a...

The start of 2010, Dublin Corporation has 21,000 outstanding shares of preferred stock, each with a $32 par value and a cumulative 9% annual dividend. The company also has 32,000 shares of common stock outstanding with par value of $28 per share. At the beginning of 2012, the company has a 2-for-1 common stock split. The company pays total cash dividends as follows.

2008 $0

2009 $ 23,000

2010 $ 19,000

2011 $ 88,000

2012 $ 163,000

Calculate the dividends paid to each category of stockholders, in total and per share.

In: Accounting

1)   On January 1, 2005 Able Company purchased all of the stock of Baker Company. On...

1)   On January 1, 2005 Able Company purchased all of the stock of Baker Company. On January 1, 2010, Able
purchased a piece of equipment for $50,000. This equipment is expected to last 8 years with a 2000 salvage.
On January 1, 2011 Able sold the equipment to Baker for $50,000. Baker believes the asset has 7 years of life remaining and a $1,000 salvage.
On January 1, 2013 Baker sold the equipment to Cat Company for $30,000.  
Make all the necessary worksheet entries for 2010; 2011, 2012 and 2013 connected with this equipment

In: Accounting

Circle the letter that correspond the best suitable answer: The table below contains data for a...

Circle the letter that correspond the best suitable answer:

The table below contains data for a country, which produces only X and Y.

The base year is 2010.

Year

Price of X

Q of X

Price of Y

Q of Y

N GDP

R GDP

Def

2010

$3.00

90

$1.00

150

2011

$4.00

100

$2.00

180

2012

$5.00

120

$3.00

200

Refer to Table. In 2012,

a.

GDP deflator was 100.00

b.

GDP deflator was 158.33.

c.

GDP deflator was 214.28.

d.

GDP deflator was 285.71.

In: Economics

Perform a horizontal analysis for Mazzic Inc. Use 2010 as the base year. Do not enter...

Perform a horizontal analysis for Mazzic Inc. Use 2010 as the base year.

Do not enter dollar signs or commas in the input boxes.
Round your answers to 2 decimal places.

Mazzic Inc.
In Millions of Dollars
2013 2012 2011 2010
Revenue $468 $356 $252 $197
Revenue Ratio Answer% Answer% Answer% 100%
Net Income $239 $196 $142 $89
Net Income Ratio Answer% Answer% Answer% Answer%

I have calculated everything but the something with the roundup must be wrong. Thank you!

In: Accounting

Case 1: Use of Technology Federal Express (FedEx) was founded about 50 years ago. It handles...

Case 1: Use of Technology

Federal Express (FedEx) was founded about 50 years ago. It handles on an average of 3 million package-tracking requests on a daily basis. To remain ahead of its competitors, FedEx strives on customer service by keeping a comprehensive website, FedEx.com. It increases customer service and reduces costs. For example, each request for information which can be retrieved from the website rather than by the call centre help FedEx to save an estimated $1.87. The costs for FedEx have been reduced from more than $1.36 billion per year to $21.6 million per year by customers using the website instead of the call centre calculating each package-tracking request costs Federal Express 3 cents.

Another know-how that improved its customer service is Ship Manager, an application installed on customers’ sites so users can determine shipping charges, weigh packages, and print shipping labels. Customers can also tie their invoices, billing, accounting and inventory systems to the application, Ship Manager.

Nevertheless, Federal Express still spend almost $326 million annually on its call centre to reduce customers’ annoyance when the website is down or when customers have difficulty using it. It uses CRM software called Clarify in its call centres to ensure customer service representatives’ job easier and to speed up response time.

Answer the following questions:

a)     What is the importance of technology to ensure high-quality customer service?

b)    Can you estimate Federal Express’ annual savings from using information technology?

c)     Can you give a few examples of information technologies used by Federal Express?

d)    What is the role of the application ‘Ship Manager’?

e)    Your overall observations and learning from the above case study.

In: Computer Science

Case 1: Use of Technology Federal Express (FedEx) was founded about 50 years ago. It handles...

Case 1: Use of Technology Federal Express (FedEx) was founded about 50 years ago. It handles on an average of 3 million package-tracking requests on a daily basis. To remain ahead of its competitors, FedEx strives on customer service by keeping a comprehensive website, FedEx.com. It increases customer service and reduces costs. For example, each request for information which can be retrieved from the website rather than by the call centre help FedEx to save an estimated $1.87. The costs for FedEx have been reduced from more than $1.36 billion per year to $21.6 million per year by customers using the website instead of the call centre calculating each package-tracking request costs Federal Express 3 cents. Another know-how that improved its customer service is Ship Manager, an application installed on customers’ sites so users can determine shipping charges, weigh packages, and print shipping labels. Customers can also tie their invoices, billing, accounting and inventory systems to the application, Ship Manager. Nevertheless, Federal Express still spend almost $326 million annually on its call centre to reduce customers’ annoyance when the website is down or when customers have difficulty using it. It uses CRM software called Clarify in its call centres to ensure customer service representatives’ job easier and to speed up response time. Answer the following questions: a) What is the importance of technology to ensure high-quality customer service? b) Can you estimate Federal Express’ annual savings from using information technology? c) Can you give a few examples of information technologies used by Federal Express? d) What is the role of the application ‘Ship Manager’? e) Your overall observations and learning from the above case study..

In: Computer Science

Case 1: Use of Technology Federal Express (FedEx) was founded about 50 years ago. It handles...

Case 1: Use of Technology
Federal Express (FedEx) was founded about 50 years ago. It handles on an average of 3 million package-tracking requests on a daily basis. To remain ahead of its competitors, FedEx strives on customer service by keeping a comprehensive website, FedEx.com. It increases customer service and reduces costs. For example, each request for information which can be retrieved from the website rather than by the call centre help FedEx to save an estimated $1.87. The costs for FedEx have been reduced from more than $1.36 billion per year to $21.6 million per year by customers using the website instead of the call centre calculating each package-tracking request costs Federal Express 3 cents.
Another know-how that improved its customer service is Ship Manager, an application installed on customers’ sites so users can determine shipping charges, weigh packages, and print shipping labels. Customers can also tie their invoices, billing, accounting and inventory systems to the application, Ship Manager.
Nevertheless, Federal Express still spend almost $326 million annually on its call centre to reduce customers’ annoyance when the website is down or when customers have difficulty using it. It uses CRM software called Clarify in its call centres to ensure customer service representatives’ job easier and to speed up response time.
Answer the following questions:
a) What is the importance of technology to ensure high-quality customer service?
b) Can you estimate Federal Express’ annual savings from using information technology?
c) Can you give a few examples of information technologies used by Federal Express?
d) What is the role of the application ‘Ship Manager’?
e) Your overall observations and learning from the above case study.


In: Computer Science

Case 1: Use of Technology Federal Express (FedEx) was founded about 50 years ago. It handles...

Case 1: Use of Technology

Federal Express (FedEx) was founded about 50 years ago. It handles on an average of 3 million package-tracking requests on a daily basis. To remain ahead of its competitors, FedEx strives on customer service by keeping a comprehensive website, FedEx.com. It increases customer service and reduces costs. For example, each request for information which can be retrieved from the website rather than by the call centre help FedEx to save an estimated $1.87. The costs for FedEx have been reduced from more than $1.36 billion per year to $21.6 million per year by customers using the website instead of the call centre calculating each package-tracking request costs Federal Express 3 cents.

Another know-how that improved its customer service is Ship Manager, an application installed on customers’ sites so users can determine shipping charges, weigh packages, and print shipping labels. Customers can also tie their invoices, billing, accounting and inventory systems to the application, Ship Manager.

Nevertheless, Federal Express still spend almost $326 million annually on its call centre to reduce customers’ annoyance when the website is down or when customers have difficulty using it. It uses CRM software called Clarify in its call centres to ensure customer service representatives’ job easier and to speed up response time.

Answer the following questions:

a)     What is the importance of technology to ensure high-quality customer service?

b)    Can you estimate Federal Express’ annual savings from using information technology?

c)     Can you give a few examples of information technologies used by Federal Express?

d)    What is the role of the application ‘Ship Manager’?

e)    Your overall observations and learning from the above case study.

In: Computer Science

Case 1: Use of Technology Federal Express (FedEx) was founded about 50 years ago. It handles...

Case 1: Use of Technology Federal Express (FedEx) was founded about 50 years ago. It handles on an average of 3 million package-tracking requests on a daily basis. To remain ahead of its competitors, FedEx strives on customer service by keeping a comprehensive website, FedEx.com. It increases customer service and reduces costs. For example, each request for information which can be retrieved from the website rather than by the call centre help FedEx to save an estimated $1.87. The costs for FedEx have been reduced from more than $1.36 billion per year to $21.6 million per year by customers using the website instead of the call centre calculating each package-tracking request costs Federal Express 3 cents. Another know-how that improved its customer service is Ship Manager, an application installed on customers’ sites so users can determine shipping charges, weigh packages, and print shipping labels. Customers can also tie their invoices, billing, accounting and inventory systems to the application, Ship Manager. Nevertheless, Federal Express still spend almost $326 million annually on its call centre to reduce customers’ annoyance when the website is down or when customers have difficulty using it. It uses CRM software called Clarify in its call centres to ensure customer service representatives’ job easier and to speed up response time. Answer the following questions: a) What is the importance of technology to ensure high-quality customer service? b) Can you estimate Federal Express’ annual savings from using information technology? c) Can you give a few examples of information technologies used by Federal Express? d) What is the role of the application ‘Ship Manager’? e) Your overall observations and learning from the above case study.

In: Computer Science